Baywood Home Care

Pros

• The aides at Baywood Home Care are described as skilled, compassionate, and kind, providing exceptional care.
• The agency has good pricing and responsive communication with nurses and office staff.
• Caregivers effectively assist with cooking, cleaning, and personal care needs, making families feel comfortable leaving their loved ones in their hands.
• Baywood Home Care is praised for its oversight and having an RN on call to ensure quality care.
• Due to the attentive care provided by the staff, clients feel confident that their loved ones can maintain independence while receiving support.
• Excellent communication keeps families informed about any health issues, leading to prompt action when needed.
• Despite some staff turnover challenges, transitions are handled professionally with minimal disruption to care.

Cons

• There is a lack of consistency in caregivers, leading to challenges in acclimating to new aides each time.
• Aides sometimes do not arrive at their scheduled times, causing inconvenience.
• The contract terms regarding sleep time and additional charges are perceived as unreasonable by some clients.
• The reviewer would not recommend Baywood Home Care despite acknowledging the pleasantness of the aides due to these issues.
• Staff turnover resulted in a few bumps in the road, although it was handled with minimal disruption.

Review

Baywood Home Care has received a spectrum of reviews reflecting both commendable qualities and significant concerns regarding their services. Many clients express appreciation for the exceptional level of care provided by the aides, who are described as skilled and compassionate. The personal touch in their interactions leaves families feeling at ease, knowing that their loved ones are in capable hands. A common theme among reviewers is the comfort experienced when leaving family members under the care of Baywood’s staff, with caregivers assisting not just with medical needs but also with cooking, cleaning, and personal care. This well-rounded approach to home care has led some families to confidently recommend the agency.

However, while there is much praise for the quality of care given directly to clients, certain underlying issues remain concerning. One reviewer warned potential clients to review the contract before engaging Baywood's services fully. They voiced frustration over unexpected billing practices related to overnight care. The reviewer noted that if an aide reports not getting a sufficient amount of sleep during their shift—despite being paid a substantial $2,000 per week—the company may charge additional fees for the service. Such practices have been perceived as unreasonable by clients already investing heavily in care.

An issue frequently mentioned was inconsistency with staffing. Multiple reviews highlighted how different aides would come into homes regularly, requiring families and their loved ones to adjust repeatedly to new faces. This lack of continuity can complicate the caregiving process and hinder rapport-building between clients and caregivers—a crucial factor in elderly care where trust and familiarity often play significant roles.

Despite these concerns about staffing consistency and potential financial surprises, some families found comfort in Baywood's overall management structure. Many praised the oversight provided by registered nurses who were available on call for consultations about health issues or emergencies. Clients appreciated that any health changes were promptly reported back to family members before they escalated into more serious problems—a feature that emphasizes communication as a strength of Baywood Home Care.

The relationship between staff turnover rates and service disruption is another area highlighted by several reviewers. While some expressed initial concern over changes in personnel handling their loved one's care, most felt that these transitions were managed professionally and with minimal impact on daily routines. This acknowledgment demonstrates an understanding among families that variability can occur within home healthcare settings while still ensuring high-quality service levels.

Overall, Baywood Home Care stands out as a desirable option for home health services through its focus on compassionate caregiving and client-centered approach. Families have found value in their services despite challenges such as operational inconsistencies or potential payment complications. In reviewing individual experiences collectively, it’s clear that while some elements need improvement—particularly regarding contract transparency and staffing consistency—the agency’s dedication to providing skilled support has earned them a sense of trust among many satisfied clients who appreciate dedicated caregivers committed to enhancing the quality of life for seniors living independently at home or within assisted living facilities.

Restaurants

• Taco Bell (0.2 miles)
• ShowPlace ICON Theater (0.7 miles)
• McDonald's (1.8 miles)
• Culver's (1.9 miles)
• Yum (2.1 miles)
• Chick-Fil-A (2.4 miles)
• Hazelwood Food & Drink - St Louis Park (2.7 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.7 miles)

Parks

• Dakota Dog Park (0.9 miles)
• Aquila Park (2 miles)
• Loring Park (3.9 miles)
• North Loop Dog Park (4.2 miles)
• Gateway Dog Park - Off-Leash Play Area (4.5 miles)
• Boom Island Park (4.8 miles)
• French Regional Park (5.1 miles)

Cafes

• Angel Food Bakery & Coffee Bar (1.7 miles)
• Spyhouse Coffee (3.4 miles)
• Jinx Tea (3.7 miles)
• Dunn Brothers Coffee (3.8 miles)
• Caribou Coffee (5.4 miles)

Hospitals

• Regency Hospital (2.1 miles)
• Park Nicollet Methodist Hospital (2.7 miles)
• Csc Gi Lab (4.8 miles)
• Hennepin County Medical Center (4.8 miles)
• Fairview Southdale Hospital (6 miles)
• University of Minnesota Medical Center - East Bank Campus (6.4 miles)

Places of Worship

• Shepherd of the Hills Lutheran Church (3.8 miles)
• Westminster Presbyterian Church (4.2 miles)
• Elim Church Center (4.3 miles)

Physicians

• Whittier Clinic (4.3 miles)
• Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (5.3 miles)
• Northwest Family Physicians PA (5.8 miles)
• Twin Cities Orthopedics Edina - Crosstown (5.9 miles)
• Fairview Southdale Physicians Building (5.9 miles)
• University of Minnesota Physicians Heart at Fairview Southdale Hospital (6 miles)
• CCRM Fertility of Minneapolis (6.1 miles)