Residents describe specialized support that helps people stay at home through major health transitions.
Several reviewers describe Baywood supporting care in the home during high-need periods, including dementia care and hospice. Families mention that the team helped during difficult continuity gaps like caregiver turnover and short-notice changes. One reviewer also describes bringing their loved one home after hospitalization and seeing improvements tied to the in-home support.
common19 reviews mention this
Caregivers are kind and skilled
Caregivers and aides are described as caring, polite, and competent.
Across the reviews, families consistently say the aides and caregivers are compassionate and attentive to daily needs. Multiple reviewers highlight trust in the caregivers’ skills and describe feeling safer leaving a loved one in their hands. A number of reviews also mention specific caregivers like a live-in caregiver or named staff members being especially reliable.
common9 reviews mention this
Communication stays responsive
Residents and families say communication is usually timely and helpful.
Reviewers repeatedly mention communication as a strong point, including updates from supervisors and care attendants and clear follow-through on concerns. Some describe feeling informed enough to prevent problems early, while others say health issues are noticed and reported promptly. A few negative reviews also cite communication problems, including last-minute updates or misunderstandings about ongoing care, but the overall pattern in the reviews is that communication is dependable.
common5 reviews mention this
Around-the-clock support is available
The agency is described as providing continuous coverage and after-hours availability.
Multiple reviews describe 24-hour or overnight caregiving, including arrangements for continuous dementia care in the home. Others also reference 24/7 availability for nurses or on-call support. At least one reviewer raises a concern that the agency did not cover all requested hours as promised, but the majority of mentions describe dependable coverage.
caveat6 reviews mention this
Billing and office processes need work
Some families report problems with billing, contracts, or office follow-through.
While many reviewers are positive about day-to-day care, several also describe recurring issues tied to administration. Complaints include billing and notification problems, contract-related misunderstandings, and concerns about being charged for additional time. Others describe rude or unorganized office communication, and one reviewer alleges they were not provided the level of coverage they expected after reporting needs.
caveat3 reviews mention this
Pricing is mixed
Reviews describe both reasonable pricing and cost-related frustrations.
One reviewer says pricing is good, and another mentions the ability to hire again without hesitation after a generally positive experience. However, other comments raise concerns about the cost structure, including charges tied to overnight sleep expectations. There are also complaints about the agency not covering hours as claimed, which can affect how pricing feels in practice.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Minneapolis-St Paul International (9 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Taco Bell (0.2 miles)
ShowPlace ICON Theater (0.7 miles)
McDonald's (1.8 miles)
Culver's (1.9 miles)
Yum (2.1 miles)
Chick-Fil-A (2.4 miles)
Hazelwood Food & Drink - St Louis Park (2.7 miles)
Pharmacies
Walgreens (0.8 miles)
Walgreens (2 miles)
Walgreens (2.4 miles)
CVS Pharmacy (2.7 miles)
CVS Pharmacy (2.8 miles)
Walgreens (3.3 miles)
CVS Pharmacy (3.7 miles)
Parks
Dakota Dog Park (0.9 miles)
Aquila Park (2 miles)
Loring Park (3.9 miles)
North Loop Dog Park (4.2 miles)
Gateway Dog Park - Off-Leash Play Area (4.5 miles)
Boom Island Park (4.8 miles)
French Regional Park (5.1 miles)
Cafes
Angel Food Bakery & Coffee Bar (1.7 miles)
Spyhouse Coffee (3.4 miles)
Jinx Tea (3.7 miles)
Dunn Brothers Coffee (3.8 miles)
Caribou Coffee (5.4 miles)
Hospitals
Regency Hospital (2.1 miles)
Park Nicollet Methodist Hospital (2.7 miles)
Csc Gi Lab (4.8 miles)
Hennepin County Medical Center (4.8 miles)
Fairview Southdale Hospital (6 miles)
University of Minnesota Medical Center - East Bank Campus (6.4 miles)
Places of Worship
Shepherd of the Hills Lutheran Church (3.8 miles)
Westminster Presbyterian Church (4.2 miles)
Elim Church Center (4.3 miles)
Physicians
Whittier Clinic (4.3 miles)
Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (5.3 miles)
Northwest Family Physicians PA (5.8 miles)
Twin Cities Orthopedics Edina - Crosstown (5.9 miles)
Fairview Southdale Physicians Building (5.9 miles)
University of Minnesota Physicians Heart at Fairview Southdale Hospital (6 miles)
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
The article examines the complexities of assisted living for individuals with disabilities, emphasizing the need for tailored care solutions that enhance quality of life and social inclusion, while addressing financial challenges and advocating for community integration. It discusses various housing options, the importance of financial assistance through public benefits, and highlights trends towards integrated and technology-driven solutions in disability-focused housing.
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21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (9 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
24-hour care, wellness programs, and furnished apartments with dining and coordinating services.
How and When Medicaid May Cover Assisted Living Costs
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Comprehensive Residential Support and Assisted Living Solutions for Individuals with Disabilities
