800 East 28Th Street, Minneapolis, MN 55407
For more information about senior living options: (844) 490-3973
Dr. Colin Anderson and his entire team were absolutely incredible. Dr. Pouluse's exceptional skill and clear communication were greatly appreciated. Elie and Tina made the patient feel comfortable in their darkest moments. Two exceptional nurses on the 5th floor went above and beyond in caring for the patient. These two nurses play an indispensable and vital role in caring for their patients, and it's evident they love what they do. Hospital staff was great.
They were billed for an overnight stay after discharge, effectively doubling the charges. They waited several hours for discharge paperwork and were released after midnight. Their billing dispute was denied despite months of effort. The nurses were described as the worst in Minnesota. They were misgendered and deadnamed by ER staff even after correcting them. An ER doctor dismissed potential heart symptoms as anxiety and gave Ativan, which they felt was inappropriate. A prior ER visit resurrected an old psychiatric diagnosis, reflecting bias and diagnostic inaccuracy. Coordinators were rude and uncaring, and requests to speak with the charge nurse were refused. The valet service was horrible, with long waits and poor management. The ramp/shuttle system was unreliable, leaving mobility-impaired patients to struggle without assistance.The collection of experiences shared about Abbott Hospital and related care facilities paints a complex portrait of a health system that patients walk through with a mix of gratitude, frustration, and urgent fear. On the one hand, there are moments of life-saving intervention, compassionate care, and teamwork that leave particular doctors and nurses memorialized in patients' memories as exceptional. On the other hand, there are deeply troubling episodes - billing disputes, miscommunications, rude or biased treatment, accessibility obstacles, and misdiagnoses - that have left lasting dissatisfaction and concern about how patients are treated in the emergency and hospital setting. Taken together, the narratives reveal how a single healthcare system can simultaneously be a place of miraculous medical skill and a site where patient trust is shaken by systemic symptoms like poor bedside manner, administrative confusion, and inconsistent service.
Several accounts converge around the tension between urgent clinical care and administrative or logistical friction. One description centers on an allergic reaction that led to an ER visit around 8 p.m. The patient recalls being told to go home and take an antihistamine, only to wait many hours for discharge paperwork and end up released after midnight - and then billed for an overnight stay that doubled the charges. The dispute over this billing persisted for months, and the patient reports that a review was denied. The core grievance here is not the medical decision itself but the financial and administrative handling that followed, which the patient felt amplified the stress of an already frightening medical event and eroded trust in the facility's transparency and fairness.
In stark contrast to this billing complaint, other reviews celebrate specific clinicians who acted decisively and with evident expertise in life-or-death situations. A standout narrative recounts a knee replacement performed in Chaska, followed by a rapid sequence of complications - serious blood clots that were discovered after an initial transfer to a separate hospital. The patient's condition deteriorated quickly, necessitating an immediate transfer to Abbott Hospital. On October 17, 2025, doctors including Dr. Rina Petek and Dr. Christopher Lugo performed a procedure to remove the clots. The account emphasizes the immediacy, precision, and life-saving impact of their intervention, coupled with the patient's family's and community's prayers and unwavering hope. The language used - "life-saving," "profound," and "second chance" - highlights how rare and meaningful such interventions feel to patients and their families when not only the surgery goes well but the response team is perceived as having saved a life.
Other interactions at Abbott are recalled with gratitude toward particular providers and care teams. One message highlights a surgical day described as "phenomenal," with a physician noted as Dr. Colin Anderson and a dedicated team delivering care that the patient felt was outstanding. The tone emphasizes respect and patient-centered treatment, suggesting that the experience of the surgical encounter - what happened in the operating room and in the immediate post-operative period - left a lasting positive impression. Another account lauds a different physician, Dr. Pouluse, for a valve-in-valve replacement and pacemaker implantation performed after a recent procedure. The reviewer singles out Dr. Pouluse's skill, clear communication, and leadership, as well as the care from two exceptional nurses, Elie and Tina, who are praised for their bedside manner and for creating comfort in difficult moments. Together, these stories sketch a pattern in which clinicians' technical proficiency and compassionate engagement can significantly shape patients' overall experience, even when other aspects of care might not be flawless.
Accessibility and ancillary services also surface in a mixed light. One review recognizes "staff was great" but critiques valet services as inefficient - eight attendants in a box with a long 35-minute wait, which implies a disconnect between the patient experience and the logistics of getting in and out of hospital spaces. There are also mentions of shuttle issues and ramp accessibility that create real distress for patients with mobility limitations or those who are oxygen-dependent. A patient who uses oxygen and has a fragile back describes multiple visits where there was no shuttle support at the door, no volunteers to assist, and rude coordinators, culminating in a sense that nonclinical operations were failing to meet basic patient needs for mobility and safety. In contrast, other comments celebrate the care environment with praise for "phenomenal" pain management and patient comfort, suggesting that the hospital manages to deliver high-quality clinical care within an ecosystem that can still be frustratingly fragmented in other respects.
There are equally candid critiques of bedside interactions and staff communication. A few reviews condemn the ER for poor bedside manners or outright disrespect, including a lengthy report of a nurse named Sydney who allegedly refused to involve the patient with important conversations about their own care and medications. One person even describes the ER experience as "the worst nurses in Minnesota," followed by an incident of misgendering and deadnaming by ER staff, which underscores how critically important respectful, person-centered communication is in medical settings. The combination of delayed access to physicians, perceived gatekeeping of conversations with doctors, and hostile or dismissive staff behavior leaves readers with a stark impression that patient trust can be compromised in the very moments when compassionate care is most needed.
Against these difficult encounters, some patients report a broader, deeper concern about how women's health and cardiac symptoms are treated. One narrative recaps an ER visit during which the patient presented with angina-like symptoms, only to have clinicians administer Ativan under the assumption that anxiety might be the cause. The patient challenges this decision, noting that Ativan can be harmful when cardiac conditions are possible and highlighting a bias that appears to downplay women's cardiac symptoms. The account connects these personal experiences to a wider body of research, referencing Yale-led work on how women's heart attack symptoms are often subtler than men's and how providers may still underdiagnose or undertreat heart disease in women. The patient's long-term reflection weaves together a past mislabeling in medical notes - temporarily described as a personality disorder - whose validity is questioned with the benefit of more accurate psychiatric care. The writer emphasizes the emotional and clinical toll of misdiagnosis, the fear of stigma, and the reluctance to seek care in the future due to the cumulative impact of such experiences.
In closing, a recurring thread through these accounts is the deep human value placed on competent, compassionate, and honest care, coupled with a desire for fair administration and equitable treatment. Some experiences leave a lasting sense of gratitude - an acknowledgment of skilled surgeons, attentive nurses, and the relief of a successful life-saving intervention. Other experiences trigger caution, frustration, and anger - about billing practices, long waits, inconsistent accessibility, and perceived biases or miscommunications that can color a patient's trust in the medical system for years. Taken together, these narratives illustrate a hospital environment that can be a place of extraordinary clinical capability and equally persistent vulnerability - where the quality of care is measured not only in surgical success or symptom relief, but in the clarity of communication, the fairness of billing, and the genuine respect shown to every patient at every step of the journey.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Allina Health Home Health V in Minneapolis, MN, is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a cozy and fully furnished living space with cable or satellite TV, a dining room for communal meals, and a kitchenette for residents who prefer to prepare their own meals.
Residents can enjoy the beautiful outdoor space and garden, perfect for relaxation or socializing with friends and family. The community also offers move-in coordination services to make the transition as smooth as possible.
At Allina Health Home Health V, residents can savor delicious restaurant-style dining that caters to special dietary restrictions. Additionally, there is a small library and Wi-Fi/high-speed internet access available, allowing residents to stay connected with loved ones or indulge in their favorite books.
The highly trained staff at Allina Health Home Health V provide 24-hour supervision as well as assistance with activities of daily living such as bathing, dressing, and transfers. They also offer specialized care for individuals with diabetes through diet management and medication supervision.
The community places great emphasis on mental wellness by implementing a comprehensive mental wellness program. This program aims to support residents' emotional health through various activities and therapies designed to promote overall well-being.
Allina Health Home Health V boasts an ideal location near numerous amenities. With five cafes, fourteen parks, seventeen pharmacies, four physicians' offices, forty-one restaurants nearby, residents have easy access to everyday conveniences. Additionally, there is reliable transportation available for those who need it.
For individuals seeking an assisted living community that prioritizes comfort, personalized care services, enriching activities, and convenient proximity to essential resources, Allina Health Home Health V is an excellent choice.
Allina Health Home Health V is located at 800 East 28Th Street, Minneapolis, MN 55407 in Hennepin County, Minnesota
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