10516 France Avenue South #324, Bloomington, MN 55431
For more information about senior living options: (844) 490-3973
The company is committed to professional standards and safety through improved client screening. The organization prioritizes reliable communication by ensuring staff use legitimate office numbers. The team is actively working to shorten time-to-hire and strengthen recruitment. Management emphasizes safety and compliance to create a more professional workplace. The company shows initiative in addressing operational gaps to enhance the client experience.
The company is not very professional. Clients are not screened for drugs before being sent. An employee had to be let go for being high on the job. Staff contact clients using Google numbers instead of a valid office number. There are delays in finding staff.The set of experiences described paints a troubling portrait of a professional operation where standards and procedures seem inconsistent at best and deeply flawed at worst. The overarching sentiment is that the organization operates with a level of professionalism that doesn't meet basic expectations, leaving both clients and staff feeling unsettled and out of sorts. In particular, there is a sense that the business struggles to present a cohesive, reliable front to the outside world, and that even the most fundamental practices - like how clients are brought into the system or how staff communicate - are mishandled.
A core issue centers on client intake and safety protocols. The reviewer notes that clients are being sent to them without any screening for drug use, which immediately raises questions about safety, liability, and professional readiness. The absence of such screening means potentially harmful or unreliable situations can arise, complicating service delivery and personal judgment calls for the person receiving the clients. This lack of due diligence undermines trust and places the recipient of the clients in a precarious position. The reviewer's experience culminates in a concrete, difficult decision: having to let go a staff member who was found to be high on the job. That incident underscores not only a failure in screening but also the ongoing challenge of maintaining a safe, compliant, and productive workplace environment.
Communication practices also come under fire, painting a picture of a company that struggles with how it presents itself externally. The reviewer describes receiving calls from "google" phone numbers from staff instead of legitimate, validated office numbers. This detail points to a broader issue of professionalism and transparency in contact methods. When potential clients or partners cannot verify the source of a call or message, trust erodes quickly. The use of non-official contact numbers introduces ambiguity about who is reaching out and for what purpose, making it difficult to establish reliable lines of communication and damage control when issues arise.
The difficulties extend into human resources and staffing, revealing a pattern of recruitment delays and shortages. The review notes persistent problems with finding qualified staff within a reasonable timeframe, a challenge that can cascade into longer wait times for clients, higher workloads for existing team members, and a sense that the organization is perpetually scrambling to fill positions. This kind of staffing strain not only affects operational efficiency but also the quality of service delivered. When hires are delayed or when turnover is high, the continuity and consistency of service can suffer, leaving clients with inconsistent experiences and staff with mounting pressure.
Taken together, these critiques convey a broader sense of systemic fragility. The combination of inadequate client screening, inappropriate on-the-job safety enforcement, unprofessional communication practices, and ongoing staffing difficulties suggests that multiple integrated processes require attention. The repeated emphasis on professionalism - whether in how clients are received, how staff present themselves, or how quickly the organization can assemble a capable team - points to a potential misalignment between policy, training, and day-to-day practice. The cumulative effect is a workplace atmosphere that feels unstable and difficult to rely on for dependable service.
In terms of impact, the reviewer's experience points to tangible consequences: safety concerns for anyone interacting with unvetted clients, strain on staff who must navigate problematic hires or unexpected client scenarios, and a credibility gap created by inconsistent contact methods. Clients who encounter calls from unverified numbers may question the legitimacy and reliability of the organization, while employees face the continual risk of under-supported workloads and uncertain staffing futures. The overall impression is one of a process that needs foundational repair to restore trust and efficiency.
Ultimately, what emerges from these detailed observations is a call for foundational change. The issues reported are not isolated incidents but appear to reflect recurring patterns across client intake, staff conduct, external communication, and recruitment. Addressing these areas would likely require clear screening policies, robust on-the-job safety standards, standardized and verifiable communication channels, and a more reliable, proactive approach to recruiting and staffing. Without such reforms, the professional reputation of the operation and the confidence of its clients and employees are likely to remain compromised, making it harder to deliver consistent, high-quality service in the future.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.A+ Home Health Care in Bloomington, MN is a premier assisted living community that offers exceptional care services and a wide range of amenities to enhance the quality of life for its residents.
Our beautifully furnished facility provides a warm and inviting atmosphere, with comfortable living spaces that include cable or satellite TV and Wi-Fi/high-speed internet access to keep residents connected to their favorite entertainment and online activities. Each resident has their own kitchenette, allowing them the option to prepare light meals or snacks.
We take pride in providing top-notch care services that cater to the individual needs of our residents. With 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers, we ensure our residents receive the support they need while maintaining their independence. Our dedicated staff also assists with medication management, diabetes diets, meal preparation and service according to special dietary restrictions.
At A+ Home Health Care, we understand the importance of mental wellness. We offer a specialized mental wellness program designed to promote emotional well-being among our residents. In addition to this program, our community features a small library where residents can engage in quiet reading and relaxation.
Our dining options are exceptional, with delicious meals prepared by our skilled culinary team. We accommodate special dietary restrictions to ensure each resident receives nourishing meals tailored to their specific needs. Our restaurant-style dining experience creates an enjoyable atmosphere for socializing with fellow residents over delicious food.
Engaging in activities is an essential part of maintaining a vibrant lifestyle. At A+ Home Health Care, we offer resident-run activities that encourage social interaction and provide opportunities for pursuing personal interests. Our scheduled daily activities keep our residents active and engaged in various forms of recreation.
Located in Bloomington, MN, our community offers convenient access to various amenities outside of our facility. Residents can enjoy visiting nearby cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals for additional services or leisure activities.
Overall, A+ Home Health Care in Bloomington, MN is committed to providing exceptional assisted living care in a comfortable and enriching environment. We strive to meet the unique needs of each resident while promoting independence, socialization, and overall well-being.
A+ Home Health Care is located at 10516 France Avenue South #324, Bloomington, MN 55431 in Hennepin County, Minnesota
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