The James

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The James

4533 Normandale Highlands Drive, Bloomington, MN 55437

For more information about senior living options: (844) 490-3973

4.3 from 100 reviews
5 stars
74
4 stars
10
3 stars
2
2 stars
2
1 stars
12

Assisted Living

Overall Review of The James

Pros

  • pro The community is diverse and full of kind people.
  • pro The staff are super helpful and the facilities are well maintained and clean.
  • pro New students enjoy their experience so far.
  • pro Students have access to many resources and helpful staff when they visit in person.
  • pro Njia Lawerence-Porter is a great academic advisor, and Lori York is a great person.
  • pro Customer service is excellent.
  • pro Student Services staff always try to get an answer.
  • pro Everyone is very helpful and knowledgeable.
  • pro Normandale provides beautiful spaces for lounging and walking.
  • pro The Japanese garden is lovely and underrated.
  • pro Parking is plentiful.
  • pro The tutoring center is awesome and always available to help.
  • pro There are excellent theatre productions.
  • pro There are many opportunities available to students.
  • pro Normandale is a high-quality community college that rivals universities.
  • pro The campus is affordable.

Cons

  • pro The reviewer says the school is too cheap and won't pay for extra teacher hours, hindering needed disability accommodations.
  • pro A reviewer describes rude staff behavior and questions whether a particular staff member's demeanor is racist.
  • pro One reviewer calls Normandale the worst not-for-profit institution they've attended and says it teaches like a high school.
  • pro A reviewer labels the administration as rude, racist, and uncaring toward students, including those with mental health issues or disabilities.
  • pro A reviewer claims professors do not make online instructional videos and that deadlines are given without actual instruction.
  • pro A reviewer states the dean will never help students with problems.
  • pro A reviewer asserts that advising and teaching staff don't care about students and their problems, and that nursing teachers don't try to teach.

Review

Normandale comes across as a place defined by its diversity and its people. Several voices praise the campus for being welcoming and full of kind individuals who genuinely seem to care about students. At the same time, there are strong reminders that the experience isn't identical for everyone. Some students report difficulties with disability support and accessibility, including challenges tied to dyslexia and hearing loss, and frustration when extra help isn't readily arranged. These contrasts paint a campus that is caring and vibrant for many, but not uniformly equipped to meet every individual need without extra effort or advocacy.

For many students, Normandale is a place where preparation for higher education begins with supportive, hands-on resources. New students describe encounters with staff who are eager to help, and academic connections with people like Njia Lawerence-Porter, Lori York, and other mentors who make the transition smoother. The school's emphasis on helping students explore options, make meaningful connections, and engage with the campus community shines through in these accounts. There is particular appreciation for the guidance and relationships that form with advisors and program staff, which helps students feel oriented and hopeful about their futures.

Customer service also stands out in several reviews. While some days there may be light staffing - often involving more student workers - many people stress that the professional staff who are on site will go the extra mile to find an answer or route you to someone who can help. The sentiment is that the Student Services team, when available, is committed to resolving questions and assisting students, which contributes to a generally positive experience. The campus environment itself is described as welcoming and pleasant, with some reviewers noting the beauty of the outdoor spaces and even a quiet, walk-friendly atmosphere that makes studying and campus life feel enjoyable.

Several long-form reviews chronicle a deeply personal journey at Normandale. One writer describes a transition from initial dislike of online learning to a richer, in-person experience that helped them excel academically and socially. They highlight the value of joining student organizations and volunteering - PTK, program boards, and various events - that broadened their sense of belonging and purpose. The Zone lounge, the sense of community, and the opportunity to participate in campus events culminated in memorable moments such as a graduation experience felt "at the very front of everyone." Free resources like a food cupboard and accessible parking further contribute to a sense that the college cares about students' practical needs as well as their academic growth.

On a more evaluative note, reviewers often separate their experiences into clear categories. Some praise the college as a strong, even "better version of high school" in terms of atmosphere, support systems, and the breadth of opportunities. They commend the quality of education as generally good, the breadth of activities and events as excellent, and the campus environment as ideal for learning, studying, and social connection. Advisors and staff are described as reliable and often spot-on in helping students navigate their paths, with a sense that Normandale equips students to transfer smoothly to four-year institutions, including UMN. For those who approach their time at Normandale with energy and involvement, the experience can feel transformative and highly satisfying, sometimes earning top marks and glowing endorsements.

Yet not all reviews end on a uniformly positive note. A subset of critics voices strong dissatisfaction with specific staff members and perceived attitudes, including accusations of rudeness or racism, and frustration with responses to inquiries. Some describe moments of feeling unsupported or dismissed, particularly in relation to advising, assistance for students with disabilities, or concerns about the overall culture and expectations. There are even extreme warnings about the college's integrity, suggesting poor outcomes for students who are seeking a nurturing or high-touch experience. These voices remind prospective students that experiences can be uneven and that individual interactions can significantly color one's overall impression.

In addition to these tensions, several accounts celebrate very concrete strengths that carry weight for many students. Positive testimonials describe exceptionally strong professors in specific subjects - Spanish, chemistry, economics, and world religions - and highlight how dedicated tutors and the tutoring center can make challenging courses more navigable. The campus audience also notes engaging theatre productions, vibrant art shows, and a supportive network of clubs and activities. The Japanese garden, a peaceful space with frequent mentions of its beauty, goes hand in hand with practical campus perks like ample parking, a safe campus climate, and a calendar full of opportunities to engage beyond the classroom. The sense of a thriving, multi-faceted community comes through in these highly positive narrations.

Taken together, Normandale appears to be a place of strong community, abundant resources, and visible dedication to helping students grow - yet it is also a place where experiences vary widely depending on who you are, what programs you pursue, and how you engage with the campus. For students who seek active involvement, robust support networks, and a sense of belonging, Normandale can offer a rewarding path, full of opportunities to learn, connect, and succeed. For those who prioritize seamless, uniformly tailored support - especially around disabilities or highly specific needs - the importance of proactively engaging with advisors, visiting in person, and leveraging student services becomes clear. In the end, Normandale has much to offer, and the best approach is to explore its offerings firsthand, participate in campus life, and cultivate the relationships and resources that align with your academic and personal goals.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (7 miles away) Minneapolis-St Paul International (7 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The James in Bloomington, MN is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features fully furnished apartments equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for convenience. Housekeeping services are provided to maintain a clean and organized living space.

Residents can enjoy the beautiful outdoor spaces and garden within the community, perfect for relaxing or socializing with fellow residents. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.

Care services at The James include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure residents receive necessary medical care. Medication management is provided to ensure medication schedules are followed, and a mental wellness program is available to support residents' emotional well-being.

Dining at The James caters to residents' special dietary restrictions, ensuring that everyone's nutritional needs are met. Resident-run activities and scheduled daily activities keep residents engaged and entertained within the community.

The location of The James offers convenient access to various amenities nearby. There are three cafes, parks, pharmacies, restaurants, as well as two hospitals located nearby. Additionally, there is one theater in close proximity for entertainment purposes.

Overall, The James in Bloomington, MN provides a comfortable and supportive environment for older adults who require assistance with daily activities while offering numerous amenities and convenient access to various services in the surrounding area.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • Geritom Medical (1.4 miles)
  • Minnesota Medical Solutions (2.3 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3 miles)
  • Walgreens (3.1 miles)
  • Walgreens (4.1 miles)

Parks

  • Hyland Lake Park Reserve (1.6 miles)
  • Centennial Lakes Park (3.3 miles)
  • McGuire Park (4.3 miles)
  • Taft Park (6.5 miles)
  • Greenhaven Park (7 miles)

Physicians

  • Minnesota Eye Consultants (2.3 miles)
  • Fairview Clinics (2.6 miles)
  • Endocrinology Clinic of Minneapolis (3.2 miles)
  • Southdale Pediatrics (3.3 miles)
  • CCRM Fertility of Minneapolis (4.5 miles)
  • Twin Cities Orthopedics Edina - Crosstown (4.6 miles)
  • University of Minnesota Physicians Heart at Fairview Southdale Hospital (4.6 miles)

Restaurants

  • Chick-Fil-A (3.2 miles)
  • McDonald's (3.3 miles)
  • Wooden Hill Brewing (3.4 miles)
  • Pinstripes (3.5 miles)
  • Culver's (4.1 miles)
  • Denny's (4.3 miles)
  • Taco Bell (4.3 miles)

Cafes

  • Starbucks (3.3 miles)
  • Panera Bread (3.8 miles)
  • Caribou Coffee (4.4 miles)
  • Caribou Coffee (5.3 miles)
  • Starbucks (5.5 miles)
  • Caribou Coffee (5.5 miles)
  • Panera Bread (5.8 miles)

Hospitals

  • Abbott Northwestern Center For Outpatient Care (3.9 miles)
  • Fairview Southdale Hospital (4.6 miles)
  • Fairview Ridges Hospital (5.9 miles)

Theaters

  • 0705 Amc Southdale 16 (4.2 miles)
  • Emagine Eagan (6.7 miles)

Transportation

  • Mall of America LRT Station (5.5 miles)
  • Delta Employee Bus Stop #1 (6.4 miles)
  • Terminal 2-Humphrey (6.7 miles)
  • TSA Checkpoint 1 (6.7 miles)

Places of Worship

  • Grace Church (6.9 miles)

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