5915 Chicago Avenue, Minneapolis, MN 55417
For more information about senior living options: (844) 490-3973
As the guardian responsible for my client's well?being, I depend on the care team to be attentive, compassionate, and easy to reach. From what I've experienced, they take good care of him and are responsive to any questions I have. That responsiveness has been a major comfort, and I've been very satisfied with the level of care they've provided overall, especially in the moments when things go smoothly and communication is clear.
Lately, though, the service has been a little inconsistent - up and down in a way that makes it harder to rely on a steady routine. During the better stretches, the team felt cohesive and dependable, and there was a sense that things were running smoothly. In those times, it was easy to trust that my client's needs would be met promptly and with the attention they deserve. But there's also been a sense that the rhythm isn't as stable as it once was, which has been a challenge to manage from a guardian's perspective.
Amanda stood out as a standout member of the team. She was really good at her job and, from my experience, she did a superb job of making sure that payments were handled properly and on time. Her attention to the financial side of things gave me extra peace of mind, because I didn't have to chase down questions or corrections - she seemed to take charge of those tasks in a reliable way. When Amanda was present, the payment process felt smoother, and I could focus more on my client's day?to?day care without worrying about billing details.
There was an incident that underscored how important that reliable financial handling can be. On one occasion, they had to cut me a check, and when I brought it to the bank, the funds were not good. That meant I ended up waiting through the whole weekend while the issue was corrected. The delay was frustrating, not just because of the inconvenience, but because it touched the practical side of supporting my client - things like paying caregivers and organizing support. It was a clear reminder of how crucial accurate and timely payments are to the overall care experience.
Despite that rocky moment, the overall impression remains that the team cares for my client and takes communication seriously. The care they provide is evident in how they attend to his needs and in how they respond to questions I raise, which has been appreciated. I'm glad that the care model exists and that there have been strong, capable contributors like Amanda who can handle both the caregiving tasks and the administrative details with competence.
Going forward, I hope to see more consistency in performance across the team and a return to the level of reliability I experienced when Amanda was actively involved. I'd like to see the same proactive handling of payments and questions that I remember from those better days, so my client's care can stay steady and uninterrupted. In short, while I've been very satisfied with the care overall and grateful for the responsiveness when it works well, I'm hoping for a steadier rhythm and continued strong leadership from the team, including Amanda if she's available, to ensure both care and administration stay aligned.
Welcome to Granny's Helpful Hands II, a charming assisted living community located in the heart of Minneapolis, MN. Our warm and inviting environment is designed to provide residents with comfort, support, and the highest quality of care.
At Granny's Helpful Hands II, we understand that each individual has unique needs, which is why our dedicated team offers a comprehensive range of care services tailored to enhance daily living. Our residents receive assistance with activities of daily living, including bathing, dressing, and transfers. We prioritize health and wellness through effective medication management and personalized dietary plans that accommodate special restrictions and diabetes diets. Additionally, we coordinate closely with healthcare providers to ensure all aspects of our residents' health are attended to.
Our community features a beautifully furnished dining room where residents can enjoy delicious meals prepared by our attentive staff. With an emphasis on nutrition and special dietary needs, dining here is both enjoyable and nourishing. Residents can also take advantage of our housekeeping services for added convenience.
Granny's Helpful Hands II boasts lovely outdoor spaces and a garden where residents can relax and enjoy nature. Scheduled daily activities provide opportunities for social engagement and enrichment within the community atmosphere.
Conveniently located near local amenities, residents have access to five cafes, eight parks for leisurely strolls or picnics, 18 pharmacies for pharmacy needs, 10 nearby physicians for medical consultations, 19 restaurants for varied dining experiences, as well as transportation options just around the corner—making outings easy and accessible. For entertainment or cultural enrichment purposes, there’s also a theater nearby.
With Wi-Fi/high-speed internet available and telephone connectivity ensured throughout the facility, staying connected with family and friends is effortless.
At Granny's Helpful Hands II in Minneapolis, MN., we foster an enriching environment that encourages independence while providing essential support for our valued residents. We invite you to join our welcoming community!
1-0 Granny's Helpful Hands II is located at 5915 Chicago Avenue, Minneapolis, MN 55417 in Hennepin County, Minnesota
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