6604 4Th Avenue South, Richfield, MN 55423
For more information about senior living options: (844) 490-3973
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Affinity Residential Care presents a nuanced picture of a company that can both struggle with systemic coordination and ultimately deliver meaningful, person-centered care. One reviewer begins by reframing a journey from a rocky start to a more hopeful ongoing partnership, praising the organization for its commitment to clients and staff and highlighting how their experience has evolved over time. The message is that Affinity isn't one-note - it can be challenging at first, but it has the potential to become a highly supportive environment when key people, processes, and a shared focus on the client emerge.
In the early phase of engagement, the reviewer recounts substantial hurdles around helping their son transition to independent living. A major hurdle was coordinating a move into an apartment, initially approved in Newport, MN, which ultimately never happened due to a cascade of back-and-forth decisions. The result was unstable housing at a critical time, as the son was transitioning out of a program and needed reliable housing to ensure continuity and safety. The reviewer attributes some of these problems to communication gaps between departments and possibly organizational changes that had ripple effects on how information and approvals moved through the system. The underlying message is that the lack of seamless coordination created real stress and uncertainty during a period when stability mattered most.
Yet the narrative shifts noticeably after a pivotal meeting with Shawntrice, the Program Manager for the ICS department. From that point forward, communication improved dramatically, and Shawntrice emerged as consistently respectful, open, and honest. This change in leadership and approach appears to have been the turning point that allowed the process to regain momentum and alignment with the family's needs. Thanks to Shawntrice's involvement and steadiness, the son was able to move into his first apartment with much less friction, illustrating how a single capable manager and a culture of clearer communication can transform an entire client experience.
Another strong advocate within the Affinity team is Jamarques, described as a young Black man who was professional, respectful, and effective during the intake process. The reviewer notes that their son connected well with him, which is a meaningful indicator of the importance of rapport-building and trust at the outset of care. This positive personal connection is highlighted as an encouraging sign that Affinity's staff can form the kind of supportive relationships that facilitate smoother access to services and a sense of safety for clients and families alike.
Beyond individual interactions, the overall impression of Affinity is quite favorable. The reviewer who has worked with many providers in the field asserts that Affinity Residential Care offers the smoothest process of all. They praise the facilities as among the cleanest in the metro area and describe the team as knowledgeable and responsive to needs. While acknowledging an extensive waitlist, the reviewer finds the wait worthwhile, underscoring that the quality of services justifies the demand. The sense conveyed is that Affinity places a high priority on patient-centered care and treatment that respects and centers the person receiving services, a thread that runs through their observations of the organization's approach.
A sense of community and celebration emerges as another defining strength. In the summer, the provider offers a wide array of activities and hosts company group gatherings that invite loved ones to participate, reinforcing a family-like atmosphere. What stands out is the commitment to a holistic, inclusive approach that extends beyond merely meeting basic care needs to fostering a sense of belonging and joy for clients. The reviewer notes that during the holidays Affinity goes above and beyond to create a safe, family-like environment, recounting stories from clients who described experiences as the best they've had outside of their own family. Specific examples - catered meals for Thanksgiving, a holiday brunch, and toy drives - illustrate a tangible investment in the emotional well-being and social connectedness of clients.
A separate comment from the broader review landscape emphasizes an owner's leadership as a visionary driver in Midwest healthcare, with a sentiment that Affinity is well-positioned for continued growth. Phrases like "top-tier organization" and admiration for the owner's business acumen convey a sense of respect for leadership that underpins the day-to-day operations and strategic direction. The overall tone from this strand of the conversation is one of optimism about Affinity's capacity to expand its holistic, person-centered services for Minnesota's vulnerable populations, with a forward-looking sense of hope and gratitude for the progress already achieved.
However, not all experiences were without serious concerns. One former resident at a Minneapolis residence on 14th Avenue describes a troubling breach of safety and dignity. According to this account, two young men presented as male guests opened the resident's door with a code and exploited their rights, leaving the resident emotionally devastated. The reviewer says they raised the issue with multiple staff, were promised that the individuals would no longer be on the property, and were told that no words would be spoken about the incident, yet services were subsequently halted for the remainder of their stay. The reviewer concludes with a strong warning against staying at the 14th Avenue residence, indicating that this experience was a significant and unacceptable blemish on what might otherwise have been a positive relationship with the program. This incident stands in stark contrast to the otherwise positive emphasis on safety, dignity, and client-centered care elsewhere in the narratives and underscores the critical need for consistent, accountable responses to concerns raised by residents.
Taken together, the collection of experiences paints a complex but largely hopeful portrait of Affinity Residential Care. The organization is portrayed as capable of delivering high-quality, person-centered services that emphasize inclusive, holistic care and strong, respectful relationships between staff and clients. The most meaningful improvements seem tied to proactive leadership and clear, consistent communication, particularly through the ICS department's program management. The positive feedback about intake personnel and ongoing care coordination reinforces the belief that Affinity has the right people doing the right kinds of work when the organizational channels align and information flows effectively.
At the same time, the accounts acknowledge that there is room for continued growth, especially in ensuring safety, responsiveness, and accountability across all locations. The negative incident at the 14th Avenue residence highlights the ongoing imperative to maintain vigilance, address concerns promptly, and protect residents' rights and dignity with transparency and follow-through. When Affinity succeeds in maintaining strong communication, supportive relationships, and a client-first focus, the experiences described are powerful and affirming - proof that the provider can offer not only services but a sense of security, belonging, and genuine care for the people it serves.
Affinity Residential Care I is an assisted living community located in Richfield, MN. Our community offers a comfortable and supportive environment for seniors who may need assistance with daily activities or specialized care.
Our residents can enjoy a variety of amenities to enhance their quality of life. We have a spacious dining room where delicious and nutritious meals are served, accommodating special dietary restrictions as needed. Each apartment is fully furnished, providing a cozy and convenient living space. Our beautiful garden and outdoor spaces offer opportunities for relaxation and socialization. Housekeeping services ensure that our residents' living areas are always clean and comfortable.
We understand the challenges of moving into assisted living, so we provide move-in coordination to assist our residents in the transition process. Wi-Fi and high-speed internet access are available throughout our community, allowing residents to stay connected with loved ones and engage in online activities.
Our dedicated care services team is committed to meeting the unique needs of each resident. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers ensures that our residents receive proper medical attention when needed. For individuals with diabetes, we provide a specialized diet plan to manage their condition effectively.
In addition to personalized care, we also prioritize social engagement and recreational activities for our residents. Scheduled daily activities are designed to promote mental stimulation, physical wellness, and social interaction.
Our location in Richfield provides easy access to various amenities within close proximity. There are four cafes nearby for residents to enjoy coffee or casual dining options. Nine parks offer opportunities for outdoor recreation and enjoying nature. There are 16 pharmacies conveniently located nearby for medication needs. Ten physicians are easily accessible for regular check-ups or consultations.
For those who enjoy dining out, there are 17 restaurants nearby offering a diverse range of cuisines. Transportation arrangement services ensure that our residents can easily reach medical appointments or other destinations they may need to visit. Additionally, there are two hospitals nearby for immediate medical care if necessary.
At Affinity Residential Care I, we strive to create a warm and caring environment where our residents can thrive. Our community offers personalized care, enjoyable amenities, and convenient access to essential services, making it an ideal choice for seniors seeking assisted living in Richfield, MN.
Affinity Residential Care I is located at 6604 4Th Avenue South, Richfield, MN 55423 in Hennepin County, Minnesota
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