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3.6 from 34 reviews
5 stars
21
4 stars
1
3 stars
1
2 stars
1
1 stars
10
Overall Review of Grace Management Inc
common12 reviews mention this
Staff kindness shows up often
Residents and families repeatedly describe the staff positively.
Several reviews highlight employees and leadership as a strong part of daily life, from friendliness and professionalism to a caring culture. One reviewer emphasizes leadership responding quickly to a resident call-system concern. Others describe the staff as kind and supportive, and at least one mentions staff presence creating comfort and familiarity.
common3 reviews mention this
Activities and social options
Residents describe meaningful activities and social time.
Activities come up in multiple resident and family accounts, including outings and community gatherings. One review mentions regular social activities along with music and worship. Another describes options like a walking club and trips to local places, with the overall experience tied to feeling happy and engaged.
common4 reviews mention this
Meals are a mixed point
Dining is discussed both positively and negatively.
Some residents and families say meals are delicious and that residents enjoyed eating and related social time. Others describe dining as a weakness, citing falling food quality or meals that feel repetitive. One reviewer specifically calls out the food pattern while also mentioning limited support with transportation for residents with disabilities.
caveat3 reviews mention this
Cleanliness is praised, but issues appear
Cleanliness is a recurring topic with both praise and serious complaints.
Positive reviews describe a safe, clean environment and a well-kept building. At the same time, at least one family report includes a severe pest-related concern and details about treatment timing after a bedbug discovery. Taken together, cleanliness seems to be variable depending on the circumstances described by each reviewer.
caveat3 reviews mention this
Maintenance and communication frustrations
Some reviews raise concerns about responsiveness and follow-through.
A few reviewers describe maintenance problems that took too long or created major discomfort, including an air-conditioning unit situation involving leaks. Other accounts mention care and service breakdowns, describing repeated failures and delays during an extended period. Separately, one review also says the company did not communicate with residents as expected.
caveat2 reviews mention this
Overcharging concerns come up
Cost and billing concerns are mentioned by multiple reviewers.
One reviewer claims the community overcharges for items and delays basic fixes or replacements. Another report discusses charges tied to a change in care level and also includes concerns about money missing from a resident room. These comments point to pricing and cost-related friction in resident and family experiences.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Assisted Living
Amenities
Activities on-site
Devotional services off-site
Indoor common areas
Transportation
Minneapolis-St Paul International (18 miles away)
Care Services
Ambulatory care
Diabetic care
Dining
Meals provided
Activities
Activities on-site
Devotional activities offsite
Nearby Places of Interest
This area of Minneapolis, Minnesota offers a variety of amenities that may be appealing for senior living. With several dining options such as the Original Pancake House and Malone's Bar & Grill within close proximity, residents can enjoy a range of culinary experiences. Additionally, there are multiple pharmacies nearby including CVS Pharmacy and Walgreens for convenient access to medications and healthcare products. For medical needs, there are several physicians' offices in the vicinity such as Partners In Pediatrics and Northstar Pain Care Clinic. Nearby parks such as Plymouth Dog Park and French Regional Park provide opportunities for outdoor recreation and relaxation. The presence of hospitals like Plymouth Surgery Center ensures access to medical care in case of emergencies. Finally, places of worship like Elim Church Center and Epiphany Catholic Church offer spiritual support for those seeking a religious community. Overall, this area provides a balanced mix of amenities that may cater to the needs and interests of seniors looking for a comfortable living environment.
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
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