20310 Dodd Boulevard #2, Lakeville, MN 55044
For more information about senior living options: (844) 490-3973
Noah Home Care offers private room accommodations at a monthly cost of $7,075. This rate is notably higher than the averages observed in both Scott County and the broader state of Minnesota, where costs stand at approximately $5,053 and $5,090 respectively. While Noah Home Care's pricing may reflect enhanced services or amenities that contribute to an elevated standard of care, it is essential for potential clients to weigh these factors against local alternatives. In this context, understanding the value proposition of Noah Home Care can help families make informed decisions about their care options while considering both quality and affordability.
| Floor plans | Noah Home Care | Scott County | Minnesota |
|---|---|---|---|
| Private | $7,075 | $5,053 | $5,090 |
A recent experience with Superior Home Care, Inc. left a deeply negative impression on the client, who describes the encounter in stark detail. The reviewer emphasizes that communications are severely hindered by the company's practices and that the situation involved a caregiver who did not fulfill basic duties. The writer notes that they have a disability, and email is their preferred method of communication. They say they had reached out days before with two separate issues, but the response only came much later by phone, not by email, which the reviewer insists is not acceptable given their needs.
During the home visit on July 21, the caregiver, identified as Rachel Garant, arrived with explanations rather than solutions. The reviewer claims that Rachel did not bring the patient's medication list and instead offered excuses about a lack of communication. The visit left the patient's home in disarray: medication cups and meds were left on the kitchen table, not filled or organized as they should have been. In short, the reviewer asserts that Rachel walked into the home ready with excuses but left without performing the essential tasks expected of a nurse during a care visit.
The exchange between the caregiver and the reviewer is described as combative and disheartening. The patient recounts that Rachel engaged in deflecting behavior and ultimately left the home while making hurtful accusations toward the reviewer. This behavior is framed as not only unprofessional but unethical, given that a care visit was not completed and important medications were left unattended. The reviewer emphasizes that the lack of a proper medication plan and the absence of necessary paperwork created a dangerous and upsetting situation.
Seeking accountability, the reviewer contacted the direct supervisor, Lana King, after unsuccessfully navigating the company's general number and PCA receptionist. The account states that Lana King did not take responsibility for the problems, instead backing up the nurse's conduct and offering little to no assistance in addressing the concerns. The reviewer describes Lana as rude, intolerant, and arrogant, arguing that she failed to listen to the client's side of the story and did not acknowledge the broader management deficiencies that were evident in the encounter. The overall impression is that Superior Home Care suffers from high turnover and continual hiring without adequate training or support for their staff.
The consequences of this experience extend beyond a single visit. The reviewer portrays a vulnerable adult who now faces the risk of not having medications filled, with med cups and papers left scattered on the kitchen table. The account suggests significant harm resulting from poor care coordination and communication, compounded by the staff's failure to complete essential tasks and the supervisor's lack of accountability. The reviewer stresses that their situation highlights systemic issues within the company, including how staff communication is handled and how follow-up is managed after concerning events.
In a broader and troubling note, the reviewer adds another severe concern: the agency reportedly employed an individual to care for a mother with Alzheimer's who was a convicted felon and was on a methadone program. The claim asserts that this person's history included theft of expensive jewelry and pain medications from a vulnerable adult in their care. The combination of alleged criminal history, the ongoing care needs of a person with dementia, and the perceived failure of the agency to screen appropriately is presented as a major red flag. The reviewer expresses strong dissatisfaction with the company's hiring practices and the perceived risk this posed to vulnerable clients.
Overall, the account conveys a highly negative view of Superior Home Care, Inc. and its leadership. The reviewer describes a sequence of events marked by poor communication, unprofessional conduct, and a troubling lack of accountability. They warn others away from using the service, arguing that the combination of mismanaged care, a supervisor who dismisses concerns, and insufficient attention to patient safety creates a hazardous environment for vulnerable individuals who rely on home care services. The experience is characterized as deeply frustrating and distressing, with tangible consequences for the patient's immediate well-being and overall trust in the care system.
Noah Home Care in Lakeville, MN is a welcoming and fully furnished assisted living community that offers a range of amenities and care services to meet the needs of its residents. With cable or satellite TV and Wi-Fi/high-speed internet, residents can easily stay connected and entertained. The dining room provides restaurant-style dining with delicious meals prepared according to special dietary restrictions.
The community also features a small library for residents to enjoy reading and relaxation. Outdoor spaces, including a garden, offer opportunities for fresh air and leisurely walks. Housekeeping services ensure that the living spaces are clean and well-maintained.
Care services at Noah Home Care include 24-hour supervision to ensure the safety and well-being of residents. Assistance with activities of daily living, such as bathing and dressing, is provided by compassionate staff members who are trained to assist with transfers when needed. The community's mental wellness program supports residents' emotional well-being.
Residents at Noah Home Care can benefit from medication management services for their health-related needs. Delicious meals are prepared according to special dietary restrictions, including diabetes diets. Move-in coordination is offered to facilitate a smooth transition into the community.
The community encourages an active lifestyle with scheduled daily activities that cater to the interests of its residents. Additionally, resident-run activities provide opportunities for social interaction and engagement within the community.
Located in Lakeville, MN, Noah Home Care enjoys convenient access to nearby parks, pharmacies, physicians, restaurants, and transportation options for easy accessibility and convenience.
With its range of amenities and personalized care services, Noah Home Care offers a comfortable and supportive environment where seniors can age gracefully while enjoying independence and meaningful social connections.
Noah Home Care offers private room accommodations at a monthly cost of $7,075. This rate is notably higher than the averages observed in both Scott County and the broader state of Minnesota, where costs stand at approximately $5,053 and $5,090 respectively. While Noah Home Care's pricing may reflect enhanced services or amenities that contribute to an elevated standard of care, it is essential for potential clients to weigh these factors against local alternatives. In this context, understanding the value proposition of Noah Home Care can help families make informed decisions about their care options while considering both quality and affordability.
Noah Home Care is located at 20310 Dodd Boulevard #2, Lakeville, MN 55044 in Scott County, Minnesota
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