949 South West 11Th Avenue, Grand Rapids, MN 55744
For more information about senior living options: (844) 490-3973
Becca is trusted to provide care. The grandma's stay was beautiful, with good care, big rooms, a nice living room, welcoming to family, real food, and great staff. The facility is absolutely wonderful for care, staff, and management. The facility is always clean and the staff are well trained. The food is delicious and the staff-to-patient ratio is amazing.
Diamond Willow is not the same as it once was, with significant staff turnover blamed on management. Residents were not taken out of the home and appeared bored, suggesting neglect. The management is described as the worst. Dentures were dropped months ago and glued instead of being fixed. A shaver, a music player, and clothes were dropped/broken, with no reimbursement. Personal belongings were not adequately protected, and phones go missing for long periods. The reviewer would rate the facility as the worst nursing home, giving it zero.Diamond Willow of Grand Rapids is best suited for families that prioritize a warm, home-like atmosphere and relationships with frontline staff they can trust, especially when a caregiver staffing the shift stands out for reliability and kindness. The facility has historically offered comfortable rooms, social spaces, and a welcoming environment that families remember from earlier years. When care culture is stable and a particular staff person - like the Becca noted by some families - forms a trusted connection, residents can experience meaningful daily engagement, decent meals, and an approachable, family-friendly vibe.
Those considering alternatives should be aware of what the community may struggle to sustain over time. Several reviewers warn that the care experience can become inconsistent, particularly when turnover spikes and management is perceived as weak. For residents who require steady, high-touch clinical oversight, complex medication handling, frequent rehab services, or rigorous monitoring, this facility may fall short. The most serious red flags center on accountability and safety: missing personal belongs, damaged items left unrepaired, and questions about owner clarity and facility oversight. In short, a conservative approach is warranted for anyone prioritizing predictable, high-level medical care.
The strongest positives - historic cleanliness, well-kept spaces, and the impression of attentive staff - do offer practical value when they hold. A clean facility, generous common areas, and moments of genuinely good care from certain team members can offset some days' stress for families who can lean on those dependable moments. The memory of real food, engaging activities, and a welcoming lobby atmosphere remains a real draw when staffing aligns with that standard. Yet these advantages clash with the more persistent drawbacks described by families who have lived through turnover, gaps in care, and management missteps, meaning the positives cannot be counted on as a reliable baseline.
The cons are substantial enough to shape the decision: high and variable staff turnover, allegations of poor management, and tangible lapses in basic care and protection of personal belongings. One family reported a cascade of damage to personal items, lack of accountability, and even a sense that owners or leaders were unclear or inaccessible. Med management practices raise alarms as well - claims that certain medications (such as liquids for swallowing difficulties or specific pain meds) cannot be properly distributed point to serious clinical gaps. Room amenities matter too; the lack of individual air conditioning and climate control can be uncomfortable for residents, especially in warmer months, and a quoted monthly price around $8,300 heightens the need for confidence in care quality and oversight.
Ultimately, a candid recommendation hinges on the family's flexibility and the resident's clinical needs. If a loved one thrives on personal connections with a few trusted caregivers, and the leadership stabilizes so the positive care culture consistently returns, Diamond Willow can be a workable fit. However, for anyone seeking predictable, high-level medical oversight, robust rehab, rigorous safety for belongings, and transparent governance, serious consideration should be given to alternatives. Prospective families should insist on recent, verifiable data: current staff-to-resident ratios, care plans, incident logs, and a clear understanding of ownership and accountability. Only with those assurances can the warmth and comfort of the setting translate into reliable, day-to-day safety and quality.
26 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Diamond Willow of Grand Rapids in Grand Rapids, MN is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides comfortable living accommodations with fully furnished rooms, cable or satellite TV, Wi-Fi/high-speed internet, and kitchenette facilities. Housekeeping services ensure that the living environment is clean and well-maintained.
The care services offered at Diamond Willow of Grand Rapids include 24-hour supervision for the safety and well-being of residents. Assistance with daily activities such as bathing, dressing, and transfers is provided to promote independence and maintain personal hygiene. The community also coordinates with health care providers to ensure proper medical care for residents. Medication management is available to make sure that medications are taken correctly and on time.
The dining experience at Diamond Willow of Grand Rapids caters to special dietary restrictions, ensuring that residents can enjoy delicious meals while adhering to their individual dietary needs. Meal preparation and service are provided by the staff.
Residents can engage in a variety of activities offered by the community, including resident-run activities and scheduled daily activities. These activities provide opportunities for social interaction, mental stimulation, and physical exercise.
Convenience is key at Diamond Willow of Grand Rapids as it is surrounded by various amenities within close proximity. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby for easy access to essential services and leisure activities. Transportation arrangements can also be made for medical appointments.
Overall, Diamond Willow of Grand Rapids offers a comfortable assisted living environment with comprehensive care services tailored to meet the individual needs of residents. The community promotes independence while providing assistance when needed along with various amenities for a fulfilling lifestyle.
Diamond Willow of Grand Rapids is located at 949 South West 11Th Avenue, Grand Rapids, MN 55744 in Itasca County, Minnesota
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