St Raphael's Health & Rehab
Save601 Grant Avenue, Eveleth, MN 55734
For more information about senior living options: (844) 490-3973
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Waterview Woods presents a picture of care that many residents and visitors praise with warmth, while also attracting sharp criticism from others who have experienced much less satisfactory outcomes. Several accounts highlight an environment where the staff are caring, attentive, and deeply committed to the well-being of those in their care. Leah, the administrator, is repeatedly cited as someone who strives to ensure every resident is treated with respect and kindness. Visitors describe scenes where residents appear happy and engaged, and they note that the staff seem to have their priorities aligned around comfort, companionship, and daily positive interactions. The overall sentiment from these voices is that the people who staff Waterview Woods genuinely care and work hard to create a supportive, family-like atmosphere.
In many references, the employees are described as wonderful and dedicated. The people who interact with residents often come away with the impression that the staff, from administration to frontline caregivers, are doing meaningful, compassionate work. Phrases like "amazing place," "huge heart," and "deserve recognition" appear repeatedly, underscoring a belief that the team's spirit and effort are real and worthy of praise. The sense of community is palpable in those testimonials, with residents and staff described as a tight-knit crew that feels more like family than a typical care facility. Those elements - genuine kindness, welcoming attitudes, and a cooperative, familial vibe - are a common thread in the more positive notes.
Yet, alongside the praise, there are clear and pointed concerns about how Waterview Woods handles accessibility and responsiveness. One writer asks, "Does no one ever answer the phone? I'm trying to call a resident, I don't want to leave a voice message," capturing frustration about communication gaps that can leave families anxious and uncertain. This thread suggests that, for some, the practical aspects of staying connected with loved ones - phone access, timely updates, and responsive communication - leave much to be desired, even as other aspects of care are praised.
There are also strong negative experiences that cut through the chorus of praise. One reviewer bluntly states they experienced "terrible care" for their uncle, saying he was not attended to in the way he should have been and advising others not to rely on the facility. The voice here emphasizes a direct impact on a loved one's well-being, casting a shadow over the otherwise glowing portrayals and indicating that for some families, the care and attentiveness did not meet expectations or needs.
The reviews include a more emphatic negative verdict as well: a clear, uncompromising statement of dissatisfaction, with a zero-out-of-five rating and a directive not to recommend the facility. The sentiment is that service was refused and the reviewer was treated rudely afterward, strongly colored by the personal experience of being dismissed or mistreated. This perspective underscores how stark and painful disputes about care experiences can become, especially in contexts where trust and ongoing support are so vital.
A particularly troubling account goes back to 2014 and centers on a family member who, due to issues with a durable power of attorney and financial arrangements, found the living environment compromised - phones unplugged, the television turned off, and a sense that a dementia-related situation was not met with appropriate attention. The writer paints a stark scene: the patient, isolated in a bedroom, with a later death described in harsh terms on a death certificate, and a lingering sense of neglect. The author notes not having been present at the time of passing and expresses a desire to know the person was not alone, conveying a deep moral distress about what happened and how the information was handled afterward. That account is framed as a warning about neglect and the need for transparency and compassionate end-of-life moments.
Despite these intense criticisms, the collection closes on a note of generosity and admiration for the people who do what they can within Waterview Woods. One review ends with an affirmation of how highly the staff are valued, mentioning that they deserve recognition for the heart they bring to their work. It stands as a reminder that in any care setting there are both strengths to celebrate and serious concerns to address. Taken together, the range of voices paints a complex portrait: a facility where many residents and families experience warmth, community, and dedicated staff, but where issues of communication, consistent quality of care, and timely, humane responses to serious situations remain areas of significant concern for others.
St. Raphael's Health & Rehab, located in the charming city of Eveleth, MN, is a comprehensive skilled nursing facility dedicated to providing compassionate and personalized care for its residents. This welcoming community offers a range of amenities designed to enhance the quality of life for individuals seeking assistance with daily activities while also ensuring comfort and convenience.
Residents can enjoy their own fully furnished living spaces complete with cable or satellite TV, Wi-Fi/high-speed internet access, and kitchenettes for added independence. The community features an inviting dining room where meals are prepared with special dietary restrictions in mind, along with a mental wellness program that supports the overall well-being of residents.
At St. Raphael's, care services are tailored to meet individual needs. The facility provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Additionally, residents benefit from medication management and coordination with healthcare providers to ensure proper medical support.
The communal environment encourages social engagement through scheduled daily activities that promote interaction among residents. The beautiful outdoor spaces and garden areas provide serene settings for relaxation and recreation.
Conveniently located near various local amenities, St. Raphael's Health & Rehab is surrounded by cafés, parks, pharmacies, restaurants, places of worship, and medical facilities—including hospitals—ensuring that all essential services are within easy reach. Transportation arrangements for medical appointments further enhance the accessibility of care for residents.
With its focus on personalized care in a comfortable setting, St. Raphael's Health & Rehab is dedicated to fostering a supportive community where residents can thrive physically and emotionally amidst professional assistance and camaraderie.
St Raphael's Health & Rehab is located at 601 Grant Avenue, Eveleth, MN 55734 in St. Louis County, Minnesota
St Raphael's Health & Rehab on seniors.fyi includes 12 photos including images showing building, windows, interior, healthcare, living room, caregiver, decor, architecture, and more.
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