Home Instead Senior Care I

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Home Instead Senior Care I

318 3Rd Avenue, Proctor, MN 55810

For more information about senior living options: (844) 490-3973

4.6 from 22 reviews
5 stars
19
4 stars
1
3 stars
0
2 stars
0
1 stars
2

Assisted Living

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    Overall Review of Home Instead Senior Care I

    Pros

    • pro Cindy demonstrates deep business knowledge, anticipates clients' needs before they arise, and is outstanding in every way.
    • pro The new management and care providers are highly regarded, and families look forward to each visit.
    • pro Dena is kind and passionate in her care.
    • pro Mary is great.
    • pro Home Instead coordinated a wonderful Christmas gifts program for veterans at Benedictine Health.
    • pro Lillie provided amazing care and enabled the father to stay at home until the very end.
    • pro Shelley consistently goes above and beyond to ensure clients are happy and well cared for.
    • pro The Lundgren family appreciated Sarah's kindness, including meals, cleaning, and companionship.
    • pro Renee provided excellent companionship for a mother with Alzheimer's, enabling respite for the father; she was upbeat, warm, versatile, and reliable.
    • pro Marianne was like family to the family, and the trust with the care team was a tremendous blessing.
    • pro Jackie Wiggins is an excellent caregiver who consistently goes above and beyond, even during Covid.
    • pro Mom enjoyed time with Home Instead's friends, who took her on rides and to lunch; the staff were of exceptionally high quality.

    Cons

    • pro During COVID, the management did not supervise staff and did not take feedback seriously.
    • pro One employee refused to wear a mask, despite the family offering one.
    • pro The company called the mother and asked how they should tell the worker to wear a mask.
    • pro The reviewer described the actions as unreal.
    • pro The reviewer feared that other vulnerable adults could be put at risk and warned families to supervise caregivers and monitor infection-control compliance.

    Review

    Home Instead has earned the trust and appreciation of families across our community, and the voices here reflect a consistent thread: a team that truly understands caregiving, anticipates needs, and brings warmth and professionalism to every visit. One family captures it best with praise for Cindy, describing her as someone who "knows her business" and can predict needs even before they arise. The result is not just a service, but a sense of being seen and supported, with care that feels proactive and dependable. This level of attentiveness helps families breathe easier, knowing they have a partner who is outstanding in every way.

    The experiences with the new management and care providers have been equally affirming. Parents and spouses alike report genuine joy in having their loved ones cared for by people who show up with kindness and consistency. "My dad looks forward to each visit," one reviewer notes, a simple but powerful testament to the daily impact of reliable, friendly caregivers. Another specifies the care their mother has received over the last six months from Dena, highlighting Dena's kindness and passion as key to the ongoing well?being and comfort of a loved one. In short, the transition to updated leadership and staff has reinforced the sense that Home Instead is a dependable and compassionate home?care partner.

    Individual caregivers also leave lasting impressions. Mary is singled out as "great," while families describe the care their loved ones receive as consistently thoughtful and personalized. The care team's ability to connect with clients - whether through conversation, companionship, or practical support - appears to be a hallmark across many households. The positive anecdotes extend to special programs as well, such as Home Instead's coordination of a Christmas gifts initiative for veterans at Benedictine Health. The gratitude expressed for this program underscores how the company's community involvement enhances the lives of those they serve beyond the home.

    A recurring theme is the extraordinary dedication of specific caregivers. Lillie is described as amazing, with her care enabling a loved one to remain at home until the end. Families repeatedly note the impact a single caregiver can have, whether through daily attention, attentiveness to comfort, or simply the ability to preserve dignity and familiarity during difficult times. The praise continues with Shelley, who has been with a family since day one, and Nelia, whose support has given caregivers much?needed time away. The combination of a steady, compassionate caregiver and supportive office staff creates a grateful chorus of families who feel seen, heard, and cared for.

    From long?standing partnerships to precious moments of everyday life, Home Instead caregivers help create a sense of normalcy and joy. The Lundgren family highlights Sarah's steady presence - meals, cleaning, and even the small rituals of daily life, like listening to stories and sharing moments of radio favorites such as Gunsmoke. They describe Sarah as "great," and their mom's enjoyment of time spent with Home Instead's staff - "really made her week interesting!" - speaks to the power of consistent human connection. The sense of quality is echoed by other families who describe moments of companionship and friendship, such as their loved ones forming "friends" with staff and building relationships that go beyond routine tasks.

    The human element of care shines through in testimonials about companionship and the everyday acts that transform home life. One reviewer remembers their mother's joy in the company of staff who took her on rides, ran errands, or shared meals out. The warmth of these interactions - along with the practicalities of care like walking the homestead or helping with errands - helps keep loved ones engaged and content. When families speak of caregivers like Renee, they emphasize companionship for a parent with Alzheimer's and the positive ripple effect it has on the entire family: respite for a caregiver, a sunny disposition, and reliable care that remains adaptable to the evolving needs of dementia care. The office team is praised as polite, understanding, and helpful, reinforcing the sense that a strong, responsive support system backs each caregiver.

    Longer?term relationships are a cornerstone of the Home Instead experience in these notes. One family has relied on Home Instead for more than six years, highlighting how the arrangement helped their mother remain in her own home well into her 90s. Marianne, the care staff member, becomes almost like family, illustrating the deep trust and continuity that develop over time. The Biron family's praise for Jackie Wiggins - an excellent caregiver who consistently goes above and beyond, including staying on during a difficult Covid period to protect family members from exposure - speaks to the resilience and commitment that define the caregiving team. Another family member expresses gratitude for Kristin M., who treats Jack as a person, learns his preferences, and even shares moments like reading the newspaper or watching a spaghetti Western with him, all of which contribute to an enhanced quality of life at home.

    Across these many stories, there is a clear consensus: Home Instead's caregivers take pride in what they do and bring a professional, caring demeanor to every interaction. The community consistently recognizes a staff culture that is compassionate, capable, and deeply dedicated to the well?being of clients and the peace of mind of families. There is also a candid note that accompanies the overall praise. A reviewer who describes themselves as a long?time caregiver notes a problematic period during COVID when management did not supervise staff adequately or respond to feedback about infection control. The concern centers on a caregiver who refused to wear a mask, and a seemingly awkward approach to giving instructions that put a vulnerable loved one at risk. The sentiment is a call for ongoing vigilance and improved supervision to ensure safety, especially for those most at risk. It is a reminder that even in the best of teams, continuous attention to policy and practice is essential.

    Taken together, these perspectives tell a story of a caregiving organization that is cherished for its warmth, reliability, and human connection. Families describe not only excellent care but also the sense that their loved ones are treated with dignity, respect, and individualized attention. The experiences span daily routines, special programs, and the personal bonds formed with caregivers who become trusted partners in care. While there are constructive criticisms to address - particularly around infection control and management responsiveness - the overall message remains one of gratitude, confidence, and strong advocacy. For many, Home Instead is more than a service; it is a lifeline that enables aging loved ones to stay at home, connected to the people and routines that matter most.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Duluth International (7 miles away) Duluth International (7 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Home Instead Senior Care in Proctor, MN is an assisted living community that provides a comfortable and supportive environment for seniors. Our community offers a range of amenities to ensure our residents feel at home, including cable or satellite TV, a dining room, fully furnished accommodations, a beautiful garden, housekeeping services, a kitchenette, move-in coordination assistance, outdoor spaces to enjoy nature, telephone services, and Wi-Fi/high-speed internet access.

    We understand the importance of personalized care for our residents and offer 24-hour supervision to ensure their safety and wellbeing. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure seamless continuity of care for our residents. For those with diabetes or special dietary restrictions, we provide specialized diet plans to promote their health and wellbeing.

    Meal preparation and service are offered within our community to provide nutritious and delicious meals for our residents. Medication management is also provided to ensure that medications are taken on time and in the correct dosage. Additionally, we offer a mental wellness program to support the emotional wellbeing of our residents.

    Transportation is available for medical appointments through our arrangement with local transportation services. We also provide transportation for doctors' appointments.

    Our community promotes an active lifestyle by offering resident-run activities and scheduled daily activities. This allows our residents to stay engaged and socialize with others.

    Conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals; Home Instead Senior Care in Proctor provides easy accessibility to various amenities and services within the local area.

    At Home Instead Senior Care in Proctor, MN; we strive to create a warm and welcoming environment where seniors can receive personalized care while enjoying independence and engagement in their daily lives.

    Nearby Places of Interest

    Pharmacies

    • LTC Prescription Providers (0.1 miles)
    • CVS Pharmacy (3.1 miles)
    • Clarity Hearing Center West (4.4 miles)
    • CVS Pharmacy (5.1 miles)
    • Target Pharmacy (5.1 miles)
    • Super One Foods (5.1 miles)
    • Walgreens (5.3 miles)

    Parks

    • Proctor City Ball Park (0.2 miles)
    • Proctor Historical Park (0.3 miles)
    • Norton Park (2.1 miles)
    • Lincoln Park (4.4 miles)
    • K9 Haas Memorial Dog Park (5.5 miles)
    • Canal Park (6.2 miles)
    • Duluth Parks & Recreation Department (6.2 miles)

    Restaurants

    • McDonald's (1.4 miles)
    • McDonald's (2.8 miles)
    • North Pole Bar (2.8 miles)
    • Taco John's (3 miles)
    • Perkins Restaurant and Bakery (3.6 miles)
    • Clyde Iron Works (4.3 miles)
    • Duluth's Best Bread (4.4 miles)

    Physicians

    • St Eligius Health Center (2.2 miles)
    • Denfeld Medical Clinic (3 miles)
    • St. Luke's Eye Care - Miller Creek Medical Clinic (5.2 miles)
    • Weis Eye Center (5.5 miles)
    • Northern Eye Institute (5.6 miles)
    • Avada Audiology & Hearing Care (5.9 miles)
    • Vision Pro Optical (6.2 miles)

    Places of Worship

    • Queen of Peace Parish (2.3 miles)
    • House Of Refuge Assembly Of God (5.7 miles)

    Hospitals

    • Denfeld Medical Center (3 miles)
    • Choice Recovery Center (6.5 miles)
    • Va Superior Clinic (6.6 miles)
    • Saint Marys Hospital Heliport (6.8 miles)

    Cafes

    • Blue Rock Coffee and Wine Cafe (5.1 miles)
    • Empire Coffee (5.9 miles)
    • Caribou Coffee (6.7 miles)
    • Duluth Coffee Company (6.7 miles)

    Transportation

    • U-Haul Moving & Storage (5.4 miles)
    • BNSF Railway (5.5 miles)
    • Afterburner (6.8 miles)

    Theaters

    • Duluth Cinema Duluth, Mn (6.4 miles)

    Frequently Asked Questions

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