4195 Westberg Road, Hermantown, MN 55811
For more information about senior living options: (866) 208-4318
Overall Review of Edgewood Hermantown I Senior Living
Pros
Edgewood ensures residents are well cared for and provides a welcoming atmosphere for visitors.- Residents at Edgewood enjoy good food, stay busy with activities, and have caring staff who help them make new friends.
- Edgewood is described as absolutely fantastic.
- The staff at Edgewood are wonderful, meals are delicious, daily activities are available, the administration is open to suggestions, and the facility is very clean.
- The facility is welcoming and clean, and the medical team provides professional care with clear explanations.
- Edgewood's staff are consistently attentive and welcoming, going above and beyond to make residents feel at home; the facility is clean and well maintained, and residents are genuinely happy with the community, staff, food, and activities.
- The facility is a good place for assisted living.
- The facility is clean and well maintained; rooms are large, staff take great care of residents, and the food is loved.
Cons
They say not to go there. - They claim that Jerry, Jenna, and Nicole are lying.
- The receptionist Nicole is very rude, hangs up on people, and acts like she owns the place.
- They complain that the food is all chicken.
Review
Edgewood Hermantown I Senior Living is best suited for seniors who want a lively, people-centered assisted living experience where attentive staff, appealing meals, and a robust slate of activities anchor daily life. The community earns praise for a warm, home-like atmosphere in which residents form friendships, stay busy with a wide range of programming, and enjoy a clean, well-maintained environment. It resonates with families seeking reassurance that a loved one will be cared for with patience and kindness, and that meals and social opportunities translate into real quality of life. For those in the Hermantown area who prioritize accessible family involvement and a community that emphasizes daily engagement, this is a practical, supportive option.
Those who should consider alternatives are residents with unusually high medical complexity or stringent memory-care needs, or families who insist on a flawlessly consistent front-d desk experience every day. A minority of reviewers flag concerns that a single staff interaction could be less courteous, and one post questions administrative transparency, signaling that expectations for customer service may not be uniformly met. Additionally, a note about meal variety, specifically references to repetitive menus, suggests that a resident who insists on wide culinary choices might want to compare other communities with more expansive dining programs. In short, for a highly medicalized or ultra-exclusive dining experience, it pays to explore other options before committing.
The strongest pros here, caring, consistently attentive staff; the ability to host family events; clean and welcoming common spaces; and a menu that most residents clearly enjoy, work together to offset several potential drawbacks. Families repeatedly describe staff as friendly and responsive, with caregivers who make residents feel at home and who go out of their way to accommodate celebrations, visits, and routine needs. The open-to-suggestions administration tone cited by several reviewers adds a practical safety valve: when concerns arise, the leadership appears willing to listen and respond. In the balance, the relational warmth and reliable daily rhythm often supersede occasional service hiccups or a menu that does not please every palate.
Care quality and livability emerge as real differentiators. Multiple accounts highlight not just adequate care, but a level of attentiveness that extends beyond the basics, staff who remember preferences, celebrate birthdays, and organize activities that suit varied interests. The facility’s cleanliness and maintenance are consistently noted as strengths, reinforcing a sense of dignity and comfort in daily living. A standout detail is the presence of medical support within reach, including staff such as Veronica C DNP who are described as professional and clear in their guidance. For families evaluating a community where the person living there can thrive socially while receiving dependable support, these elements carry substantial weight.
Yet, the mixed feedback cannot be dismissed. The two or three lower-rated reviews anchor concerns about front-desk interactions and perceived inconsistencies in service, suggesting that not every encounter meets expectations. A single or few experiences with curt communication or administrative friction can color a family’s impression, especially when paired with a perception of limited menu variety noted by some. Prospective residents should observe the front desk during a tour, ask residents and families about real-time service consistency, and request recent dining menus to gauge meal variety. These checks help determine whether the day-to-day experience aligns with the positive, homey picture painted by most residents.
Bottom-line guidance: Edgewood Hermantown I Senior Living offers a practical, compassionate environment for seniors who want community, care, and connection without surrendering independence. It is a strong match for families prioritizing staff warmth, resident engagement, and a welcoming atmosphere, with the caveat that a few interactions may occasionally fall short of perfection and dining variety may not satisfy every palate. Tours should focus on front-desk responsiveness, the cadence of activities, and the consistency of daily care. For those needing broad memory-care programming or a highly regimented medical oversight arrangement, or for anyone who places premium on an exceptionally varied menu, it is prudent to compare a couple of alternatives to ensure the chosen community best aligns with the specific care trajectory, budget, and personal rhythms of the resident.
21 resident community capacity
Assisted Living
Independent Living
Activities on-site
Beauty salon
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Duluth International (2 miles away)
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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