Empowerment Healthcare 8

Pros

• The staff at Hidden Creek is attentive and caring, contributing to residents' happiness.
• Residents feel a sense of familial warmth and safety in the environment.
• Management and staff are praised for their responsiveness to issues that require family attention.
• One resident feels that things are going very well at Hidden Creek with no complaints.
• A resident has adjusted nicely within the first month of being at Hidden Creek, indicating a smooth transition.

Cons

• The residents experienced poor service from the staff, with one older man waiting half an hour for breakfast.
• The food quality was described as so bad that it would not be suitable for a dog.
• There is a high turnover rate among staff, leading to concerns about the continuity of care.
• Staff reportedly neglect their responsibilities at night, resulting in unreported "accidents."
• There are doubts about the authenticity of positive reviews due to ongoing issues with resident care and safety.

Review

The reviews for Hidden Creek present a stark contrast between the experiences of residents and their families, reflecting deep dissatisfaction alongside some positive feedback. A significant number of reviewers have voiced serious concerns about the quality of care provided at this facility, particularly highlighting issues related to staff behavior, food quality, and attentiveness to residents’ needs. The overall sentiment among dissatisfied patrons underscores a troubling environment that they believe fails to adequately support its residents.

Numerous accounts describe the staff as being disengaged and irresponsible. One resident noted witnessing an older man wait for breakfast for half an hour before he was finally served, which is indicative of a larger pattern of neglectful behavior reported by others. This incident raises questions about the responsiveness and efficiency of the staff at Hidden Creek. Critics have labeled the personnel as “the laziest people on earth,” pointing fingers at their apparent lack of urgency or motivation when it comes to meeting basic needs – not just for meals but in general caregiving.

Food quality has also emerged as a major point of contention among reviewers. The complaints are harsh, with one reviewer stating they wouldn’t feed the facility’s food to a dog, emphasizing how unacceptable they find the dining options provided to residents. Such criticisms highlight not only the dissatisfaction with meal offerings but also reflect broader concerns about nutritional standards and overall care in regards to dietary needs—a crucial aspect of health care for elderly individuals.

Another alarming theme in several reviews is high staff turnover and insufficient oversight during night shifts. One reviewer explicitly stated that when there is less supervision at night, dangerous incidents or “accidents” can occur without being documented or addressed properly. This concern calls into question not only the stability of staffing at Hidden Creek but also raises red flags about safety protocols in place to protect vulnerable residents during off-hours.

Despite these overwhelmingly negative accounts, there appear to be contrasting perspectives from other families who commend the facility. Some express satisfaction with how their loved ones are adapting well and cite positive experiences with attentive staff who foster a caring environment. These patrons describe Hidden Creek as feeling like a family setting, where communication regarding medication issues or any potential problems is handled seamlessly between caregivers and family members.

The mixed nature of these reviews suggests varying personal experiences within Hidden Creek's walls—while some families feel secure and grateful for kind-hearted management, many others caution prospective clients against assuming everything is fine based on those glowing reports. For readers considering this place for their loved ones, it is essential to weigh both sides: while there are praises for certain aspects such as familial warmth and communication from certain staff members, significant concerns regarding food quality, neglectful behaviors among employees, and safety issues linger prominently throughout many reviews.

In conclusion, potential clients should approach Hidden Creek with caution after reviewing both favorable comments and grave warnings alike. The disparity in experiences necessitates diligence when evaluating whether this facility truly meets the necessary standards of care required by its aging residents—after all, selecting such a place is often one of life’s most consequential decisions entrusted by families looking out for their loved ones’ well-being.

Physicians

• Allina Crossroads Clinic-Chaska (0.2 miles)
• OBGYN West (0.2 miles)
• US Oncology (0.8 miles)
• Medical Pain Clinics (1 miles)
• Mn Otolaryngology (1 miles)
• John W Meccia MD (1 miles)
• Valley Family Practice (1.7 miles)

Pharmacies

• Chanhassen Center Drug (0.2 miles)
• Guy Research (1.4 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (3.5 miles)
• Hy-Vee Pharmacy (4.2 miles)
• CVS Pharmacy (4.3 miles)
• Walgreens (4.5 miles)

Parks

• Lake Grace Park (0.5 miles)
• Firemans Park (1.9 miles)
• Minnesota Landscape Arboretum (3.2 miles)
• Lake Susan Park (3.8 miles)
• Lake Ann Park (4.1 miles)
• Kirke-Lachen Park (4.3 miles)
• Bandimere Heights Park (4.5 miles)

Restaurants

• Culver's (0.9 miles)
• Willy Mccoys (1 miles)
• Chipotle Mexican Grill (1.3 miles)
• McDonald's (1.3 miles)
• McDonald's (1.6 miles)
• Cuzzy's Brick House (1.6 miles)
• Subway (1.8 miles)

Hospitals

• Chaska Urgent Care (1 miles)
• Wedge Industries (2.6 miles)

Places of Worship

• St John's Lutheran School (2 miles)
• St Victoria Catholic Church (3.9 miles)
• Grace Church (6.3 miles)
• St Marys Of The Purification (7.3 miles)
• Marystown Catholic Church (7.3 miles)
• North Central District Office (8.6 miles)
• Our Lady of the Lake Catholic Church (8.8 miles)

Transportation

• My Taxi Carver (3.8 miles)

Cafes

• Panera Bread (4.5 miles)
• Caribou Coffee (5.4 miles)
• Caribou Coffee (8.7 miles)