Assured Care

13404 Knob Hill Road, Burnsville, MN 55337

For more information about senior living options: (844) 490-3973

4 from 9 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 stars
2

Assisted Living

Overall Review of Assured Care

Pros

  • pro The place is great.
  • pro The facility provides attentive care to residents and has wonderful staff.
  • pro The staff are professional and friendly.
  • pro The management team has immaculate communication with the business owner.

Cons

  • pro There were daily medication errors.
  • pro The care staff were not trained to perform their duties and could not speak English or read medications.
  • pro The owners of Assured Care are two sisters who are impossible to deal with.
  • pro One staff member is not capable of daily function.
  • pro The man downstairs should be back in prison.
  • pro He is threatening another resident and harassing that man.
  • pro The reviewer describes this as the most dangerous group home in Minnesota.

Review

The collection of reviews presents a broad spectrum of experiences, highlighting both highly positive observations and serious criticisms. Several reviewers describe a facility that feels like a great place overall, underscoring attentive, compassionate care and staff members who are professional, friendly, and genuinely attentive to residents. They praise the general atmosphere as well maintained and well run, with a management team that communicates effectively and keeps the operation running smoothly. In these accounts, residents and families alike express confidence in the care environment, often recommending the place to others based on the warmth of the staff and the cleanliness and organization of the facility.

Across the favorable notes, reviewers consistently point to the quality of the care provided by a capable, empathetic team. The staff's demeanor comes through as a strong positive: approachable, considerate, and dependable in daily interactions with residents. Comments about management tend to align with a sense of clear, structured leadership and dependable communication, suggesting that decisions are made thoughtfully and that information is shared in a timely, transparent manner with both residents and the owners or operators. The overall sentiment in these reviews is that the facility not only maintains high standards of care but also fosters a respectful, supportive environment where residents can feel safe and well cared for.

In contrast, one review centers on a highly negative experience tied to a different location - the Knob Hill Road site associated with Assured Care. The reviewer describes a markedly different reality, alleging a pattern of daily medication errors and a lack of proper training among care staff. The claims extend beyond routine care issues to cite language barriers and limited ability to read and manage medications, suggesting systemic gaps in staff preparedness. This account paints a picture of ongoing safety and quality concerns, with the reviewer emphasizing that the level of care was not what would be expected in a well-functioning care setting.

The same reviewer attributes problems to the ownership and leadership as well, characterizing the two sisters who run the operation as difficult to work with and unresponsive to concerns. In a troubling turn, the review mentions a resident downstairs described as a threat and engaging in harassment toward another resident, portraying the environment as dangerous and unstable. The reviewer goes further to characterize the group home as the most dangerous in Minnesota, framing the experience as not just a lapse in care but a systemic threat to resident safety. It is important to note that these claims are presented as the reviewer's perspective and allegations, not independently verified in these statements.

Taken together, the reviews illustrate a contrast that can occur within a broader care network: some locations or teams excel in delivering attentive, well-coordinated care with strong management and pleasant daily operations, while others may face significant challenges related to medication safety, staff training, and resident safety. The positive comments emphasize warmth, professionalism, and reliable communication, suggesting that when all parts of the care system - staff, management, and residents - are aligned, the experience can be very favorable. The negative report, meanwhile, highlights how quickly gaps in training, supervision, or safety protocols can undermine trust and safety in a care setting, especially when concerns about language, medication management, and resident interactions come into play.

Ultimately, the overall impression from these reviews is that quality in care facilities can vary significantly by location and leadership. For prospective residents and their families, the messages point to a need for careful evaluation of a facility's staffing, training programs, and incident records, as well as direct conversations with management about how medication is handled, how staff communicate, and what procedures exist to address any safety concerns that may arise. The stories also remind readers that positive experiences often hinge on consistent, respectful interactions, clear lines of communication, and robust operational practices - elements that appear to be present in the more favorable reviews, and conspicuously tested in the more critical account from Knob Hill Road.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (9 miles away) Minneapolis-St Paul International (9 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Assured Care in Burnsville, MN is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our beautifully designed dining room provides a warm and inviting space for residents to enjoy delicious meals prepared by our talented chefs. Each apartment is fully furnished, creating a cozy and homely atmosphere.

Our community boasts a serene garden where residents can relax and take in the fresh air, as well as outdoor spaces for recreational activities. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community.

At Assured Care, we understand the challenges individuals may face with daily tasks, which is why we offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also coordinate with health care providers to ensure seamless medical care for our residents. For those with diabetes or special dietary restrictions, our team diligently follows diabetes diets and accommodates specific dietary needs.

Residents can participate in a variety of scheduled daily activities that encourage social interaction and engagement within the community. Additionally, there are numerous amenities nearby for residents to explore, including cafes, parks, pharmacies, restaurants, theaters, and hospitals.

We prioritize the safety and convenience of our residents by arranging transportation for medical appointments. Our staff also provide medication management to ensure proper dosages are administered.

Choose Assured Care in Burnsville as your preferred assisted living community where you can experience exceptional care with access to nearby amenities that enhance your overall quality of life.

Nearby Places of Interest

Physicians

  • Twin Cities Orthopedics Burnsville (0.6 miles)
  • Park Nicollet Clinic and Specialty Center Burnsville (1.3 miles)
  • Fairview Ridges Specialty Care Center Park Nicollet Obgyn (1.3 miles)
  • Fairview Ridges Specialty Care Center (1.4 miles)
  • Southdale Pediatrics (1.5 miles)
  • Savage Family Eye Clinic (3 miles)
  • Nystrom & Associates (4.4 miles)

Restaurants

  • Denny's (0.7 miles)
  • JL Beers (0.8 miles)
  • Chick-Fil-A (0.9 miles)
  • Chipotle Mexican Grill (0.9 miles)
  • Wendy's (1.1 miles)
  • McDonald's (1.2 miles)
  • Taco Bell (1.3 miles)

Cafes

  • Starbucks (0.9 miles)
  • Panera Bread (1.1 miles)
  • Caribou Coffee (1.1 miles)
  • Caribou Coffee (1.3 miles)
  • Starbucks (4.2 miles)
  • Caribou Coffee (4.2 miles)
  • Panera Bread (4.5 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • CVS Pharmacy (1.3 miles)
  • Lunds & Byerlys Burnsville (1.9 miles)
  • Walgreens (2.4 miles)
  • Walgreens (3.3 miles)
  • Walgreens (3.9 miles)
  • Walgreens (4.3 miles)

Hospitals

  • Fairview Ridges Hospital (1.4 miles)
  • Apple Valley Medical Clinic (4.6 miles)

Parks

  • Greenhaven Park (2.4 miles)
  • Keller Park (3.4 miles)
  • Lac Lavon Park (3.6 miles)
  • Foxborough Park (5.2 miles)
  • Hyland Lake Park Reserve (5.8 miles)
  • Cleary Lake Regional Park (6.6 miles)
  • Lakefront Park (6.8 miles)

Theaters

  • Emagine Eagan (4.8 miles)
  • Jj’s Theatre & Draft House (5.1 miles)

Transportation

  • Mall of America LRT Station (7.1 miles)

Places of Worship

  • St Michael Catholic Church (7.3 miles)

Frequently Asked Questions

Where is Assured Care?

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.