13220 Humboldt Avenue South, Burnsville, MN 55337
For more information about senior living options: (844) 490-3973
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The family was very thankful that their loved one was at Two Caring Hands in Lakeville, MN. Everyone was very nice. They made it a home setting. They treated loved ones like family. Three showers per week were provided as requested. All requests were met.
The staff are mostly relatives or do not speak enough English to have conversations. The house frequently ran out of food. A resident pulled a knife on an employee and started a small fire, and that resident remains in care at a different house. An employee injured the mother by attempting a lift alone, breaking her wheelchair and a shelf of dolls. The night staff were overheard yelling at and demeaning a resident. The RN did not acknowledge the mother's pain, and she ended up in the hospital with sepsis. A morbidly obese resident required a hoyer lift with only one staff, leading to several falls and a cover-up by the owners. A resident died after receiving the wrong medication.Two Caring Hands I is best suited for families seeking a small, home-like assisted-living option in Burnsville where a loved one can receive daily living support in a tightly run, intimate setting. It may feel attractive to those who prioritize a cozy, family-style atmosphere and closer, more direct contact with the people running the home. Yet this is a facility that carries a high bar for clinical oversight, consistency, and safety, and it is not a fit for residents who require steady medical supervision, rigorous staff training, and transparent, timely communication with administration.
Families should consider alternatives if the priority is robust clinical care, predictable staffing, and strong governance. Any resident with complex medical needs, regular medication management, or a history suggesting risk of neglect should look elsewhere. Language accessibility and reliable responsiveness are also nonnegotiables for many families, and this home's communications have been described as irregular and difficult to reach. In short, for a medically fragile senior or one who requires dependable nighttime staffing and immediate escalation to professionals, more established licensed facilities are a safer, more accountable choice.
On the plus side, some reviewers note a home-like atmosphere and a willingness to accommodate reasonable requests, such as personal scheduling or routine adjustments. A sense of "being cared for" in a small setting can be meaningful for families seeking intimate daily contact and a family-style dynamic. However, these perceived strengths are overwhelmed by consistent, serious concerns brought up by multiple reviewers: chronic understaffing and insufficient clinical supervision, language barriers that impede clear care planning, and reports of injuries and improper medication practices. In a review landscape this stark, the warmth of a private home does not compensate for the core risks.
The most troubling red flags center on safety, care quality, and governance. Incidents described include management-controlled responses to dangerous events, a resident threatening staff, a small fire, and hospitalizations after infections or potential neglect. Allegations of overmedication, delayed or inappropriate care, and a pattern of poor communication with families recur across reviews. Staff turnover, limited real-time access to a licensed clinician, and stories of delays in obtaining medical records point to a fragile care framework. Night staffing concerns - allegations that staff sleep on site or are indisposed during overnight hours - further compound safety worries for anyone weighing this option.
With these factors in view, the decision framework becomes clear. If choosing to pursue this community, insist on measurable safeguards: a defined, on-site supervisor with authority, a predictable RN or licensed clinician schedule, transparent medication administration policies, and access to full medical records and incident reports. Validate staffing ratios with a current, licensed administrator and request a guided, in-person audit of the premises and care routines. Ask for written emergency protocols, escalation pathways, and a clear plan for transfers to hospital care if needed. If these assurances cannot be obtained, or if the tone of communication remains delayed or opaque, that signals a misalignment with safety and reliability priorities.
Ultimately, Two Caring Hands I should not be the default choice for families prioritizing safety, accountability, and consistent clinical oversight. It may still be appropriate for a resident with very limited medical needs who values a quiet, home-like environment and where families can actively participate in daily care decisions with transparent, responsive supervision. For anyone with complex health requirements, a history of hospitalizations, or strong concerns about neglect or medication risk, exploration of larger, licensed assisted-living communities or skilled-nursing alternative options is strongly advised. The goal remains clear: secure a setting where care quality, safety, and clear communication are non-negotiable, not contingent on intimate familiarity or informal arrangements.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Caring Hands I in Burnsville, MN is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where residents can enjoy nutritious meals prepared by the caring staff. The apartments are fully furnished, providing a cozy and welcoming atmosphere for residents.
Outside, there is a beautiful garden where residents can relax and enjoy the fresh air. Housekeeping services are provided to ensure that the community remains clean and tidy at all times. Move-in coordination is also available to assist new residents with a smooth transition into their new home.
Residents have access to Wi-Fi/high-speed internet throughout the community, allowing them to stay connected with their loved ones or engage in online activities. There is also ample outdoor space for residents to enjoy recreational activities or socialize with their neighbors. A telephone service is provided for easy communication.
In terms of care services, Caring Hands I offers assistance with various daily living activities such as bathing, dressing, and transfers. The staff works closely with health care providers to coordinate any necessary medical care for residents. Special dietary restrictions are accommodated, including diabetes diets, ensuring that each resident's unique needs are met.
The community provides medication management services to ensure that residents take their medications as prescribed. Transportation arrangements for medical appointments are available, making it convenient for residents to attend important healthcare visits.
Caring Hands I understands the importance of keeping its residents active and engaged. Scheduled daily activities provide opportunities for socialization and entertainment within the community.
Furthermore, Caring Hands I benefits from its prime location in Burnsville, MN. With several cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals nearby, residents have easy access to various amenities and healthcare facilities.
Overall, Caring Hands I in Burnsville, MN offers a caring and supportive environment where seniors can receive personalized care while enjoying a comfortable lifestyle surrounded by amenities and a vibrant community.
2 Caring Hands I is located at 13220 Humboldt Avenue South, Burnsville, MN 55337 in Scott County, Minnesota
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