Access Recovery Center in Burnsville, MN

Information last verified:

13705 James Avenue South, Burnsville, MN 55337

For more information about senior living options: (844) 490-3973

4.6 from 24 reviews
5 stars
21
4 stars
0
3 stars
1
2 stars
0
1 stars
2

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Overall Review of Access Recovery Center

Pros

  • pro Abria Treatment Center is a place where clients feel respected, supported, and genuinely cared for.
  • pro The staff at Abria goes above and beyond, being compassionate, knowledgeable, and truly listening.
  • pro The environment at Abria is welcoming and safe, helping clients open up and focus on recovery.
  • pro The therapists and counselors are incredible at what they do and provide lifelong tools for recovery.
  • pro Abria offers comprehensive services, including detox, sober living, and couples counseling, with a client-centered approach.
  • pro People describe Abria as a caring family that wants the best for every individual.

Cons

  • pro He was prematurely discharged for no specific reason the day before the 9-month milestone at the alumni meeting.
  • pro The head of security allegedly shared details of his psilocybin use as a “spiritual journey” and discussed it with clients as a house manager.
  • pro A counselor’s husband, a CPRS, allegedly inflated his October hours and plotted to split DoorDash money with a former housemate to gain money in early recovery.
  • pro Staff were alleged to violate HYPA numerous times.
  • pro He was thrown out completely clean and sober with no empathy, which was appalling.
  • pro Abria reportedly threatened to trespass him, labeling him “unstable and violent,” which he believes is unfounded.
  • pro The program is described as favoritism-driven with a “do as I say” culture.
  • pro The director Lindsey is accused of racism, racial profiling, and discharging people.
  • pro He was prematurely discharged due to medical cab discrepancies and penalized for adherence, with transportation issues aggravating the situation.

Review

Access Recovery Center in Burnsville is best suited for adults who want a recovery program delivered with a hands-on, compassionate philosophy and a clearly defined treatment continuum. Reviewers consistently point to a welcoming, respectful environment where staff are described as genuinely attentive, knowledgeable, and invested in long-term change. The center’s approach hinges on therapists who listen, tailor strategies to the individual, and maintain steady engagement through detox, active treatment, and the transition to sober living. A compact, intimate setting, often described as a home-like atmosphere with roughly 10 rooms and a cap around 20 residents, creates a level of accountability and accessibility that many families value. For someone who prizes straightforward access to care, practical skill-building, and a cohesive path from intake to aftercare, this center presents a compelling option.

Still, there are clear reasons why some families may want to consider alternatives. Several reviewers flag concerns about group dynamics, noting a predominantly male composition in treatment groups, and questioning whether women receive equivalent access to housing and targeted support. There are also troubling claims about leadership behavior and staff conduct, including accusations of racial bias and uneven treatment, which ring loudly for families prioritizing equity and safety. For clients seeking a women-focused program, a purely female-led staff, or a culture explicitly designed to reduce bias and protect vulnerable populations, these concerns tilt the calculus toward other providers with proven track records in gender-specific care and rigorous safeguards. Transportation reliability and administrative consistency are additional factors that could push some toward alternatives with more transparent policies.

The strongest positives, genuine care from counselors, a therapeutic environment that feels safe and nonjudgmental, and a comprehensive treatment menu, often offset many concerns for the right candidate. Reviews highlight effective individual and group therapy, real-time listening, and a curriculum that delivers tangible tools for sobriety and relapse prevention. The inclusion of co-occurring mental health support, couples counseling, detox capabilities, and sober-living options adds depth to the program and strengthens the continuity of care for those who need multiple entry points into recovery. When the staff can translate theory into practical strategies, how to navigate cravings, rebuild relationships, and re-enter work or family life, the center earns trust and produces durable outcomes for a subset of residents.

However, the reports of premature discharge and punitive-feeling responses to logistics or adherence cannot be dismissed. A number of reviewers allege abrupt terminations with little empathy, coupled with administrative decisions that appear inconsistent or insufficiently explained. Allegations of favoritism and misalignment between staff and clients further complicate the decision for families already anxious about reliability and safety. For some, these experiences undermine the strength of the therapeutic gains described elsewhere in the feedback, creating real hesitation about committing a loved one to a program where discharge decisions may feel opaque or unfair. In such cases, the risk profile shifts toward seeking programs with clearer discharge criteria, documented accountability, and stronger crisis-management processes.

From a decision-making standpoint, this center makes the most sense for those who prioritize a warm, peer-oriented milieu, strong clinical staff, and a linked spectrum of services (detox, therapy, sober housing) within a compact setting. Prospective clients should insist on concrete, written policies around admission criteria, discharge triggers, and grievance procedures. Families should request up-to-date feedback from recent residents, verify the program’s diversity and inclusivity measures, and confirm how women’s needs are addressed, especially housing, before committing. It is also prudent to compare with other Minnesota programs that emphasize equitable care, transparent leadership, and a proven track record of long-term recovery outcomes.

In the end this center offers a credible, action-oriented pathway for many seeking sobriety, but it is not a one-size-fits-all solution. For those who value a highly supportive, family-like environment with robust clinical engagement, the program’s strengths can translate into meaningful, lasting change. For others, particularly women seeking gender-specific housing, or families prioritizing an unequivocal record of bias-free operations and consistent discharge practices, alternative providers may deliver a safer, more predictable match. The prudent course is to conduct a focused, in-person evaluation: meet the director and key therapists, tour the facility, interview recent graduates or families, and obtain written policies on housing, safety, and dispute resolution. With due diligence, the right choice emerges, one that aligns with the individual’s clinical needs, safety priorities, and long-term recovery goals.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (10 miles away) Minneapolis-St Paul International (10 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Access Recovery Center in Burnsville, MN offers a comfortable and supportive environment for individuals in need of assisted living services. Our fully furnished community provides residents with access to a range of amenities, including cable or satellite TV, a dining room, and a small library. Each resident's individual needs are met with the availability of housekeeping services, move-in coordination, and outdoor space.

Our care services are designed to provide round-the-clock support, with 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff is trained in medication management and can provide assistance with diabetes diets and special dietary restrictions. We also offer a mental wellness program to prioritize the overall well-being of our residents.

At the Access Recovery Center, we understand the importance of social engagement and offer resident-run activities as well as scheduled daily activities for all residents to enjoy. In addition to these on-site offerings, our location boasts convenient access to various amenities within the surrounding area. With 7 cafes, 3 parks, 11 pharmacies, 10 physicians' offices, and 20 restaurants nearby, there are ample opportunities for residents to explore their surroundings.

Overall, the Access Recovery Center is committed to providing personalized care and support in a warm and inviting environment. We strive to create a comfortable home where residents can live independently while receiving the necessary assistance for their unique needs.

Nearby Places of Interest

Physicians

  • Twin Cities Orthopedics Burnsville (0.5 miles)
  • Park Nicollet Clinic and Specialty Center Burnsville (1.2 miles)
  • Fairview Ridges Specialty Care Center Park Nicollet Obgyn (1.3 miles)
  • Fairview Ridges Specialty Care Center (1.4 miles)
  • Southdale Pediatrics (1.5 miles)
  • Savage Family Eye Clinic (2.8 miles)
  • Eisenstadt Allergy & Asthma (4.3 miles)

Restaurants

  • JL Beers (0.6 miles)
  • Chick-Fil-A (0.6 miles)
  • Chipotle Mexican Grill (0.7 miles)
  • Wendy's (0.8 miles)
  • Denny's (1 miles)
  • McDonald's (1.1 miles)
  • Burger King (1.2 miles)

Cafes

  • Starbucks (0.6 miles)
  • Caribou Coffee (0.8 miles)
  • Panera Bread (0.9 miles)
  • Caribou Coffee (1.6 miles)
  • Caribou Coffee (4 miles)
  • Starbucks (4.2 miles)
  • Panera Bread (4.5 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • CVS Pharmacy (1.6 miles)
  • Lunds & Byerlys Burnsville (1.8 miles)
  • Walgreens (2.3 miles)
  • Walgreens (3.6 miles)
  • Walgreens (4.1 miles)
  • Walgreens (4.1 miles)

Hospitals

  • Fairview Ridges Hospital (1.4 miles)
  • Apple Valley Medical Clinic (4.6 miles)

Parks

  • Greenhaven Park (2.1 miles)
  • Keller Park (3.3 miles)
  • Lac Lavon Park (3.4 miles)
  • Foxborough Park (5.1 miles)
  • Hyland Lake Park Reserve (6 miles)
  • Cleary Lake Regional Park (6.4 miles)
  • Lakefront Park (6.6 miles)

Theaters

  • Emagine Eagan (5 miles)
  • Jj’s Theatre & Draft House (5.1 miles)

Places of Worship

  • St Michael Catholic Church (7 miles)

Transportation

  • Mall of America LRT Station (7.4 miles)

Frequently Asked Questions

Where is Access Recovery Center?

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