Prairie River Home Care, Inc

Pros

• The caregivers were good when they arrived.
• The quality of care has been good.
• The staff at Adara Home Health were fabulous.
• The service was reliable, caring, and knowledgeable.
• Staff were on top of residents' needs and communicated concerns.

Cons

• The reviewer reported frequent no-shows and poor communication, with appointments missed and rescheduled to once a week.
• The reviewer would not advise using the service, citing numerous problems and urging extreme caution.
• The reviewer described the company as horrible and untrustworthy, noting loss of good employees.
• The reviewer described the experience as the worst, citing no-shows, miscommunication, overlapping visits, and very short visits, implying management issues.

Review

The experiences people described with Adara Home Health and Therapies are a blend of warmth, professionalism, and care on one hand, and frustration, miscommunication, and unreliable scheduling on the other. Several reviewers recounted moments when the caregivers arrived and performed well, delivering compassionate attention and skillful help. When visits happened as planned, there were mentions of pleasant staff, timely communication, and visits that felt worthwhile and supportive during tough times. These positive notes often highlighted real connections with nurses, CNAs, and therapists who seemed capable and kind.

But alongside the good moments, there were persistent concerns about how the service was scheduled and managed. One reviewer explained that the aide was supposed to come for a shower but did not show up, leading to a shift in care frequency to once a week. Another person noted that a nurse was supposed to arrive at noon and did not show, with the promise that the visit would be rescheduled the next day; the follow-up was delayed and the caller had to arrange a return visit. In short, inconsistent scheduling and missed visits were a common thread in several accounts, painting a picture of care that could be solid in quality but unreliable in timing and reliability.

The most pointed critiques came in the strongest language. One reviewer stated, "I would NOT FOR ANY REASON ADVISE USE OF THIS SERVICE," emphasizing serious problems and giving a low rating of 1.5 out of 3 for quality of care. The sentiment here was that the care itself could be acceptable when it happened, but the ongoing problems with reliability made the service not worth recommending. Another sharply worded review labeled the company "horrible," advised against trusting them with loved ones, and suggested that the poor condition was tied to losing good employees - a cautionary note about turnover and its impact on care quality.

There were also more nuanced, mixed reviews that recognized strong personal effort from caregivers but attributed the overall chaos to management. One detailed account described a husband with Alzheimer's and a wife who had recently broken her ankle under a VA contract with Adara. The experience was described as the worst in the reviewer's life due to no-shows, miscommunication, and overlapping visits. The CNA who was scheduled to shower and shave was praised for her work, but the visit was fleeting - only about 20 minutes - before she left, leaving the reviewer feeling they had to entertain the staff rather than receive care. The nurse's missed timing and a sense of disorganization from the office - specifically mentioning a staff member named Sara as lacking clarity - led the writer to conclude that the issues were systemic rather than reflective of the direct care workers. Still, the author did acknowledge that every person who visited was good with the patient, reinforcing the idea that the problems lay with scheduling and management rather than caregiving skill or compassion.

In contrast to the negative and mixed reviews, there were heartfelt endorsements of the company's ability to provide comprehensive, high-quality care when everything aligned. A positive testimonial described a scenario where Adara's team supported an 87-year-old mother recovering from a Covid hospitalization with a broad set of services: nursing, occupational therapy, physical therapy, and homemaking. The reviewer emphasized that the entire staff was "on top of her needs" and communicated concerns promptly. This experience underscored the value of having a coordinated, multi-disciplinary team - especially when family members were scattered across the country - and it highlighted how indispensable reliable care can be in a trying situation.

Overall, the collection of reviews portrays Adara Home Health as a company capable of delivering excellent, compassionate care through competent staff when schedules are respected and communication is clear. Yet the same set of reviews repeatedly flags inconsistent scheduling, missed visits, and miscommunication as significant pain points that undermine trust and satisfaction. Some reviewers emphasize the dedication and skill of individual caregivers, while others caution that poor administration can negate even the best performance at the bedside. The consistent theme is that the quality of care in terms of direct interaction may be high, but the experience hinges on reliable scheduling, effective communication, and robust management. If you are considering their services, it may be prudent to confirm scheduling practices, establish a reliable point of contact, and set expectations for communication and visit timing to minimize the risk of disruption.

This area of Buffalo, Minnesota offers a variety of amenities and services that may appeal to seniors looking for a peaceful and convenient place to live. With multiple places of worship nearby, seniors can easily maintain their spiritual practices. The abundance of parks provides opportunities for outdoor recreation and relaxation. There are several restaurants catering to different tastes, as well as pharmacies and medical facilities for easy access to healthcare services. Additionally, the presence of cafes allows seniors to socialize and enjoy a cup of coffee with friends. In case of emergencies, hospitals are within a reasonable distance. Overall, this part of Buffalo offers a mix of convenience and comfort for seniors looking for a community-oriented living environment.

Places of Worship

• Wels (1.2 miles)
• Liberty Mission Church (1.8 miles)
• Woodridge Church (5.1 miles)
• St Mary's Catholic Church (5.2 miles)
• Crow River Church (5.3 miles)
• St Michael Catholic Church (5.9 miles)
• Seventh-Day Aventist Church (6 miles)

Parks

• Delano City Park (4.8 miles)
• Central Park (4.9 miles)
• Sturges Park (5.5 miles)
• Gary Mattson Park (6.1 miles)
• Mills Sturges Park (6.6 miles)
• The Park (7 miles)
• Old Mill Park (8.8 miles)

Restaurants

• Bunkers of Course (4.9 miles)
• Dave's Town Club (5.1 miles)
• Brickside Grille Tap (5.1 miles)
• El Molcajete Restaurante and Cantina (5.3 miles)
• Pho Viet 45 (5.3 miles)
• Pizza Hut (5.5 miles)
• Applebee's (5.7 miles)

Physicians

• Onsite Medical Service (4.9 miles)
• Allina Medical Clinic (6.2 miles)
• Associated Oral & Maxillofacial Surgeons (6.4 miles)
• Richardson Nancy MD (7.3 miles)
• West Metro Ophthalmology (7.5 miles)
• Whitesell Medical Locums (7.5 miles)
• Lakeview Clinic (8.6 miles)

Pharmacies

• CVS Pharmacy (5.3 miles)
• Cub Pharmacy (5.7 miles)
• Sterling Pharmacy (5.8 miles)
• Sterling Drug (5.8 miles)
• CVS Pharmacy (5.9 miles)
• Walgreens (6.6 miles)
• Good Neighbor Pharmacy (8.7 miles)

Cafes

• Caribou Coffee (6 miles)
• Mario's Italian Kitchen (8.7 miles)
• Irish Blessings Coffeehouse (11.8 miles)
• Blackwater Cafe (11.9 miles)
• Ruby's Roost (13.9 miles)

Hospitals

• Buffalo Hospital Emergency Department (7.4 miles)
• Buffalo Clinic (7.5 miles)
• Alongside Services (9.2 miles)
• Ridgeview Howard Lake Clinic (10.1 miles)
• Ridgeview Winsted Clinic (12 miles)
• Monticello-Big Lake Pet Hosp (14 miles)

Theaters

• Monticello 15 Theatre (14 miles)