Sanford Health Neilson Place II

803 Dewey Avenue, Bemidji, MN 56601

For more information about senior living options: (844) 490-3973

2.7 from 10 reviews
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Assisted Living

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    Overall Review of Sanford Health Neilson Place II

    Pros

    • pro The staff was very kind and caring, and the reviewer felt at ease knowing her father was getting the care he needed during recovery.
    • pro The nurses and CNAs took excellent care of her while she recovered from a broken hip.
    • pro The physical therapists were kind and diligent about helping her improve her health.
    • pro There was more food than she could possibly eat, and she always received a special dessert after dinner.
    • pro They would definitely request their mother stay there again when needed.
    • pro Julie, an RN, is one of the favorites among the staff.
    • pro The reviewer states that their mother loved her treatment at Neilson Place.

    Cons

    • pro The facility is described as absolutely horrible and should be shut down.
    • pro Nursing staff and care are described as terrible and inhumane, with the place should be closed down and reported.
    • pro A family claims their father was treated with total disrespect, denied in-facility treatment and visitors, leading to injuries from neglect.
    • pro Nurses allegedly rifled through the resident's belongings and stole cash and cards; one nurse was caught stealing.
    • pro A reviewer describes an overdose incident where the patient was overdosed on pain medication, leading to near-fatal symptoms and hospitalization.
    • pro The RN staff on the Mulberry unit are described as mean and very rude to residents.
    • pro Another reviewer warns never to send loved ones there, calling it a nightmare and unsafe.

    Review

    The collection of experiences surrounding this nursing facility runs the full gamut of emotion and perspective. Some reviewers paint a starkly negative picture, insisting that the place is absolutely horrible and should be shut down. They say they would never recommend bringing a loved one here, expressing deep concern that residents are not cared for properly. The intensity of these comments is clear, with one remark even labeling the facility as a place that should be reported and closed. The sentiment conveyed is one of fear and distrust, suggesting that the care environment, as described, fails to meet basic standards of safety, respect, and attentiveness.

    Several accounts recount overt negligence and disrespect, painting a harrowing image of what one might fear in a vulnerable moment. A reviewer describes a veteran patient who "deserves respect," yet claims he was treated with total disrespect and denied in-facility treatment and visits. The narrative continues with allegations of serious harm: bones broken due to staff neglect, and a disturbing incident where a patient reportedly lay on the bathroom floor for hours after pulling a nurse's cord, all while the staff failed to respond promptly. There are also claims that a nurse rummaged through the patient's belongings and stole money and cards, with one nurse allegedly caught "red handed." These statements are framed as firsthand experiences, raising questions about the facility's accountability and the safety of residents.

    The most troubling threads in these reviews center on allegations of neglect and harmful interventions. One reviewer asserts that their parent, who was previously ambulatory, ended up in a vulnerable state because of inadequate care, eventually requiring hospitalization after an event tied to the facility's conditions. A separate account accuses the facility of overdosing a patient on pain medication, leading to a dangerous decline in respiration and heart rate. The patient was transported to an outside hospital, and the reviewer claims a period of unresponsiveness occurred during the ambulance transfer after the PCA narcotics were disconnected. This account also highlights perceived resistance from staff when the family sought basic help with cleanliness after a bout of illness. The language used - calling the place "disgusting" and stating that it needs to be shut down - emphasizes the severity and emotional charge of these allegations.

    Not all voices in the collection align with the harshest assessments, however. There are positive, praise-filled testimonials that describe a very different reality. One reviewer writes that staff members were "so great," with explicit appreciation for the kindness shown by the team. They credit the staff with helping the patient feel at ease while learning how to access necessary resources during a physical therapy recovery. This account emphasizes individual moments of compassion and responsiveness, suggesting that meaningful, high-quality care is possible within the same facility.

    Further positive feedback centers on a resident who reportedly received excellent care from the nursing and CNA staff as well as the physical therapists. The reviewer notes that there was more food than the resident could eat and that dessert followed dinner, creating a sense of warmth and attention to everyday comfort. They specifically mention a nurse, Julie, as "one of our favorites," while also praising the broader team for their care. This narrative closes with gratitude and a clear intent to choose the same facility again for future needs, underscoring that experiences of care can vary greatly even within the same institution.

    Another reviewer corroborates a positive outlook by recounting a family member's satisfaction with treatment, even as they acknowledge the complexity of care needs and the gratitude for attentive staff. The juxtaposition is telling: it highlights that a facility can provide moments of genuine care and skill - strong enough to make a lasting impression on families - while simultaneously facing serious criticisms from others who encountered markedly worse experiences.

    Against the backdrop of praise, there are repeat mentions of specific units and personnel that appear to anchor some of the negative impressions. One line states plainly that "the RN staff on Mulberry unit are mean and very rude to the residents," a stark contrast to the stories of caring nurses and supportive teams. This particular critique suggests that even within a single facility, the experience can differ dramatically depending on the unit, the shift, or the particular staff members on duty.

    Taken together, these reviews form a mosaic of experiences that reflect a facility with wide-ranging performance across different dimensions of care. Some families recount deeply troubling episodes involving neglect, medication concerns, and property theft, underscoring fears about safety, oversight, and the dignity of residents. Other families describe moments of genuine, compassionate care - effective therapy, attentive nurses, generous meal provisions, and a sense of reassurance that their loved ones were being looked after with kindness and professionalism. The contrast is stark and instructive: outcomes appear to hinge heavily on which staff members are present, how closely the unit is monitored, and perhaps the overall organizational culture on any given day.

    For readers, the takeaway is not a uniform verdict but a complex portrait of a facility whose performance seems to depend on the day, the unit, and the people assigned to care for each resident. The negative narratives call for heightened accountability, transparency, and possible structural changes to prevent neglect and protect residents' safety and dignity. The positive narratives, meanwhile, remind us that dedicated staff can - and do - deliver compassionate, effective care that improves lives. In interpreting these mixed experiences, it may be most useful to view the facility as a place with significant potential for high-quality care, tempered by credible complaints and serious concerns that merit independent review, oversight, and ongoing improvement efforts.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Bemidji-Beltrami County (3 miles away) Bemidji-Beltrami County (3 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Sanford Health Neilson Place II in Bemidji, MN is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Each apartment is fully furnished and equipped with cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Housekeeping services are also provided to maintain a clean and organized living space.

    Residents of this community receive 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. The staff works closely with health care providers to coordinate any necessary medical care for residents. Specialized care is available for those with diabetes, including diet management. Medication management services are also provided to ensure residents take their prescribed medications correctly.

    The community encourages mental wellness through a dedicated program that focuses on promoting emotional well-being. Additionally, special dietary restrictions are accommodated in the dining options available within the community.

    A variety of activities are scheduled daily to keep residents engaged and entertained. Nearby cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals provide convenient access to various services outside of the community.

    Overall, the Sanford Health Neilson Place II offers a comfortable and supportive environment for seniors requiring assisted living services in Bemidji, MN.

    Nearby Places of Interest

    Hospitals

    • North Country Health Services (0 miles)
    • Sanford Health (2.1 miles)
    • Sanford Medical Hospital (2.1 miles)
    • North Country Regional Hospital (2.1 miles)
    • Cass Lake Hospital (14.1 miles)

    Places of Worship

    • First Lutheran Church (0.1 miles)
    • St Philip's Catholic Church (0.1 miles)
    • People's Church (0.3 miles)
    • St Bartholomew's Episcopal Church (0.8 miles)
    • Trinity Lutheran Church (1.5 miles)
    • United Pentecostal Church (1.6 miles)
    • Church of Jesus Christ of Latter Day Saints (1.6 miles)

    Physicians

    • Light Mountain Healthworks (0.2 miles)
    • Sanford Bemidji Downtown Eye Center & Optical (0.2 miles)
    • Wildgen Wilimek & Associates (1.9 miles)
    • Physicians Clinic of Minnesota (2 miles)
    • Sanford Obstetrics & Gynecology (2 miles)
    • Sanford Joe Lueken Cancer Center (2 miles)
    • Rural Psychiatry Associates (2.1 miles)

    Restaurants

    • Wasabi Sushi & Asian (0.3 miles)
    • Minnesota Nice Cafe (0.3 miles)
    • Tara Bemidji - Thai food & craft beer (0.3 miles)
    • Tutto Bene (0.4 miles)
    • Hot Toddy's (0.4 miles)
    • Brigid's Cross Irish Pub (0.4 miles)
    • Raphael's Bakery (0.4 miles)

    Pharmacies

    • Iverson Corner Drug (0.3 miles)
    • Medsave Long Term Care Pharmacy (1.1 miles)
    • CVS Pharmacy (1.1 miles)
    • Thrifty White Drug (1.1 miles)
    • Med Save Wellness Center (1.1 miles)
    • Walgreens (1.1 miles)
    • Target Pharmacy (1.9 miles)

    Cafes

    • 3rd St Station Coffee (0.4 miles)
    • Cantabria Coffee Company (0.5 miles)
    • 1st City Nutrition (0.5 miles)
    • Dunn Brothers Coffee (0.7 miles)
    • Caribou Coffee (1.5 miles)
    • Park Ave Coffee (2 miles)
    • 371 Cafe (14.2 miles)

    Parks

    • Paul Bunyan Park (0.4 miles)
    • Gordon Falls Playground (0.5 miles)
    • Diamond Point Park (0.7 miles)
    • Cameron Park (1.2 miles)
    • North Country Park (1.6 miles)
    • Potty Time (2 miles)
    • Lake Bemidji State Park (4.7 miles)

    Transportation

    • BNSF Railway Co. (0.7 miles)
    • U-Haul (2.2 miles)
    • U-Haul Neighborhood Dealer (2.3 miles)
    • Nary Airport (8.2 miles)

    Frequently Asked Questions

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