Home Instead Senior Care

13432 Elmwood Drive #24, Baxter, MN 56425

For more information about senior living options: (844) 490-3973

4.7 from 28 reviews
5 stars
26
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Assisted Living

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    Overall Review of Home Instead Senior Care

    Pros

    • pro Home Instead provides great service and exceptional staff, both in offices and at home, supporting improved living situations.
    • pro Their can-do outlook helps clients build confidence and become more able as they age or face declining abilities.
    • pro Home Instead's mission is to keep loved ones at home safely and for as long as possible.
    • pro The team is patient, professional, and accommodating, even when clients repeatedly change preferences.
    • pro Caregivers such as Angie, Heather, Katelin, and Kim are described as professional and accommodating.
    • pro Staff relay unbiased updates about clients' mood or health, enabling families to stay informed.
    • pro Deb and the Home Instead Brainerd team are genuine, caring leaders.
    • pro Deb and the staff are incredible caregivers who truly care about every client they service.
    • pro The Home Instead team is amazing - professional, on time, and reliable.
    • pro Families can care for their loved ones at home because the staff are kind, gentle, and caring.
    • pro The organization is accommodating, flexible, and easy to work with, understanding caregiving and aging challenges.
    • pro The organization provides excellent support and training for caregivers.
    • pro Deb is considered one of the most caring people in the industry.

    Cons

    • pro The reviewer was very disappointed in the ownership of the franchise.
    • pro The reviewer felt that the county social worker and Home Instead were not informative.
    • pro The reviewer described the billing practices as questionable.
    • pro The reviewer was charged an extra two weeks because there was not enough notice.
    • pro The reviewer noted that what they ended up paying was far more than what they started paying.
    • pro The reviewer remained critical of the organization and advised others to be careful.

    Review

    Home Instead has consistently delivered care that goes beyond simple service, offering a genuine "can do" spirit that supports people in living their best lives while aging or recovering. Across multiple experiences, the team has shown a steady commitment to both recovery and ongoing assistance during declining abilities. Their approach seems rooted in a clear mission: keep loved ones safe, engaged, and supported at home for as long as possible, and to empower families by laying a foundation of confidence and positivity for everyone involved.

    One life-changing example is the ability to maintain independent living at home for more than five years. That longevity gave my mother precious years of autonomy and dignity, up until she chose to move to assisted living at the age of 97. The Home Instead team - caregivers named Angie, Heather, Katelin, Kim, and others who have since retired - were more than caregivers; they were reliable partners who respected her routines, preferences, and moods. They were patient with her shifting desires for shifts and support, and they consistently provided unbiased updates to family members who did not always recognize her changes in mood or health. It's hard to overstate how their steady presence and communication contributed to her safety and comfort at home. Their mission to keep loved ones at home, supported and safe, proved true in our experience.

    The people at Home Instead are described as simply amazing by families who relied on their care. They did wonders for my family as we navigated caregiving for my mom before she passed. The caregivers often went beyond what a family member could do on their own, and many found the experience emotionally challenging in ways that only those who have walked this path can fully understand. It's a sentiment echoed by many who recognize that caregiving for aging parents requires gentleness, patience, and a willingness to adapt to evolving needs. The recurring theme is gratitude for loving, compassionate care that respects the person and eases the family's burden.

    Across the board, reviews consistently highlight a sense of trust, reliability, and professional care. The team is described as on time, dependable, and capable of delivering high-quality care even in situations that demand flexibility and understanding. For families managing long-distance arrangements - such as a brother coordinating care from afar - the ability to rely on Home Instead makes a tangible difference. The care providers are remembered as kind, gentle, and angelic in their own ways, and many families express thanks not only for the practical help but for the emotional support that accompanies such services.

    The Brainerd location earns particular praise for leadership and a palpable commitment to the mission. Deb, the owner, is frequently singled out as a genuine, caring, and passionate leader who inspires her staff to deliver compassionate care with integrity. Testimonials describe Deb as one of the most caring people in the industry, someone whose dedication shines through in the daily work of Home Instead's team. The combination of a dedicated leadership team and a hardworking, devoted staff elevates the quality of care to a level that families remember with gratitude. Messages of thanks to Deb and her crew - recognizing them as "the best" and "incredible caregivers" - recur enough to underscore a shared conviction that the organization's ethos and people make a lasting, positive impact on the communities they serve.

    Beyond the day-to-day care, many reviews emphasize how the Home Instead team supports the dignity and humanity of every client. Families repeatedly note that their loved ones felt respected, safe, and valued, and that home-based care allowed them to maintain a sense of normalcy during difficult times. The staff's ability to blend professionalism with warmth - being sincerely caring while remaining reliable and practical - appears to be a core strength that resonates with families who need dependable support.

    There is one critical voice among the many praise-filled experiences. A family in Brainerd described serious concerns about ownership practices and billing. They reported feeling misinformed by the county worker and Home Instead during onboarding, and noted questionable billing practices toward the end of the service period. They described being charged for two extra weeks due to insufficient notice and felt the final costs were higher than initial expectations. While acknowledging these concerns, they also stressed that the individuals who cared for their mother were fantastic, and that the quality of direct care remained strong. This perspective serves as a reminder that, alongside extraordinary compassion and reliability, financial clarity and transparent communication are essential to sustaining trust in caregiving partnerships.

    Taken together, the experiences paint a picture of Home Instead as a company that mobilizes a strong, mission-driven team to support families through recovery, aging, and the complex realities of caregiving. Caregivers who show up with patience, kindness, and a genuine desire to help are repeatedly celebrated, as are leaders who foster an environment where compassionate care can flourish. For many families, Home Instead represents a lifeline - one that allows loved ones to remain in the comfort of their own homes as long as possible, while giving families the confidence that their care is in capable, caring hands.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Brainerd-Crow Wing County Regional (6 miles away) Brainerd-Crow Wing County Regional (6 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Home Instead Senior Care in Baxter, MN is an assisted living community that provides a comfortable and supportive environment for seniors. The community offers a range of amenities to enhance the residents' quality of life, including cable or satellite TV, fully furnished apartments, housekeeping services, and Wi-Fi/high-speed internet access. Residents can enjoy spending time outdoors in the garden or other outdoor spaces.

    The care services provided at this community ensure that seniors receive the assistance they need with daily activities. With 24-hour supervision and assistance with bathing, dressing, and transfers, residents can feel confident knowing that their needs are being met. The staff also coordinates with health care providers to ensure seamless communication and care coordination.

    Special dietary restrictions are taken into consideration when it comes to dining options. The community provides diabetes diets and caters to other dietary needs. Residents can enjoy delicious meals prepared by the staff and have them served in a dining room setting.

    Engaging activities are an important aspect of life at this assisted living community. Resident-run activities allow seniors to actively participate in shaping their social experiences. Scheduled daily activities provide opportunities for companionship and enjoyment.

    In addition to the features within the community itself, there are various amenities and services nearby that add convenience for residents and their families. With multiple cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals nearby, residents have easy access to essential resources.

    Overall, Home Instead Senior Care in Baxter, MN offers a welcoming and caring environment where seniors can receive personalized assistance while maintaining their independence and enjoying a fulfilling lifestyle.

    Nearby Places of Interest

    Pharmacies

    • Walmart Pharmacy (0.2 miles)
    • Super One Foods (0.7 miles)
    • CVS Pharmacy (1.2 miles)
    • Walgreens (1.6 miles)
    • Service Drug (1.7 miles)
    • Guidepoint Pharmacy (2.2 miles)
    • Good Neighbor Pharmacy (2.3 miles)

    Physicians

    • Allina Health Minneapolis Heart Institute – Baxter (0.2 miles)
    • Sleep Center of Central Minnesota (0.2 miles)
    • Kurtis Waters PA (0.3 miles)
    • Dermatology Professionals (0.3 miles)
    • Brainerd Lakes Surgery Center (0.6 miles)
    • Brainerd Lakes Surgical Center (0.6 miles)
    • Convenient Care Clinic (0.7 miles)

    Transportation

    • Executive Express (0.3 miles)
    • Enterprise Rent-A-Car (1.3 miles)
    • Lakes Express (2.1 miles)

    Hospitals

    • Allina Health (0.4 miles)
    • Community Behavioral Health (1.1 miles)
    • Essentia Health-St. Joseph's Medical Center (2.2 miles)
    • Brainerd Medical Center (2.3 miles)
    • Brainerd Lakes Integrated Health System (2.3 miles)

    Parks

    • Berrywood Park (0.7 miles)
    • Northland Arboretum (1.2 miles)
    • Baxter Park (1.8 miles)
    • Kiwanis Park (1.9 miles)
    • Kart Kountry (4.5 miles)
    • East Gull Lake Tennis Courts (6.8 miles)
    • Brainerd Region Geological Marker (7.1 miles)

    Places of Worship

    • Heritage Assembly of God (0.7 miles)
    • Pointway Church (0.8 miles)
    • Lake Area Christian Church (1.1 miles)
    • First Presbyterian Church (2.3 miles)
    • Evangelical Good Samaritan (2.4 miles)
    • Oak Street Chapel (2.5 miles)
    • St Andrews Church (2.5 miles)

    Restaurants

    • Taco Bell (0.8 miles)
    • China Garden (1.1 miles)
    • Burger King (1.3 miles)
    • Black Bear Lodge & Saloon (1.4 miles)
    • McDonald's (1.5 miles)
    • Wendy's (1.5 miles)
    • 371 Diner (1.5 miles)

    Cafes

    • Stonehouse Coffee (1.1 miles)
    • Caribou Coffee (1.8 miles)
    • Coco Moon (2.2 miles)
    • Knotty Pine Bakery (2.3 miles)
    • Wings Airport Cafe (5.9 miles)

    Frequently Asked Questions

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    Nearby Communities

    Related Resources

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

      Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.


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