Stoney River Ramsey
Save14401 Nowthen Boulevard NW, Ramsey, MN 55303
For more information about senior living options: (844) 490-3973
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Stoney River sits at the center of a largely glowing chorus of reviews from families who have sought care for loved ones there. Across multiple locations and care levels, the prevailing sentiment is that the facility is beautiful, welcoming, and staffed by people who genuinely care. Many families describe the building as impressive and well maintained, with features like inner courtyards and thoughtful layouts that make the environment feel safe, peaceful, and inviting. Several reviewers emphasize that the moment they stepped through the doors, they sensed a different, more positive energy than at other assisted living or memory care communities they visited. The overall tone from these residents' families is one of gratitude for a place that feels like home, where staff and leadership seem to go the extra mile to create a respectful, upbeat atmosphere.
A central thread through the favorable stories is the people who work there. Families repeatedly highlight professionalism, kindness, and a genuine caring demeanor from the staff. Several accounts point to specific team members who played pivotal roles during stressful transitions. For example, reviewers singled out staff who helped with move-ins, answered questions promptly, and maintained a welcoming presence as their loved ones settled in. The leadership team also earns strong praise - particularly an executive director named Jen in one installment - along with other dedicated professionals like Sue Paullus and Christine Pepper, who are described as instrumental in helping families navigate memory-care placement or move-in logistics. In many reports, this consistent, attentive care is what makes the difference between a stressful situation and a smoother, more peace-filled experience for families and residents alike.
The day-to-day life for residents often gets high marks as well. Reviewers frequently mention that meals are an important bright spot, with several saying the food is fabulous or amazing and that there are great daily options. Beyond nutrition, there is an emphasis on a robust activity calendar and opportunities for residents to engage, socialize, and participate in family events. For many families, the combination of good food, meaningful activities, and regular staff interaction translates into a sense that their loved ones are not only safe but thriving - especially in memory care where the ability to go outside or participate in activities can feel especially meaningful for someone with dementia. In several stories, the inner courtyard and accessible outdoor time are cited as particularly uplifting, offering residents a tangible sense of freedom and normalcy.
Not every review mirrors the overwhelmingly positive tone, however. A number of families report significant concerns that they say should not be overlooked. One account describes bad care in which call lights were not answered, and another notes that the food caused constipation for an older person, highlighting a disconnect between the care ideals and the daily realities some residents face. A separate review describes an aggressive, rude nurse and unprofessional communication, suggesting a toxic moment within the care team that could undermine trust in the facility. There are also complaints about inconsistency in staffing and communication, with some reviewers pointing to turnover and a feeling that not all staff members meet the same standard of care. In a particularly stark note, a reviewer recounts overheard racist remarks by a concierge, warning others not to bring loved ones to the facility. Another strong caution cautions against the memory care experience, describing it as grandiose in appearance but lacking in service, with insufficient tiering of memory care and confrontational staff when residents and families ask for help.
Several reviews balance praise with these cautionary notes by stressing positive experiences alongside the more negative feedback. In these accounts, even as families express gratitude for the warmth of the staff, the beauty of the facility, and the evident improvements in their loved ones' well-being, they also urge prospective residents to do their own due diligence. They recommend visiting, meeting multiple staff members, and asking direct questions about call-light responsiveness, meal planning, staffing stability, and the availability of consistent leadership oversight. The message is not simply that Stoney River is excellent or terrible; rather, it is a call for prospective families to verify care quality in person, to observe interactions between residents and staff, and to listen for consistent, respectful communication from leadership and front-line caregivers.
In sum, the collective impression of Stoney River is a place with remarkable strengths and equally significant caveats. On the strength side, many families describe a beautiful, well-kept building, a caring and professional staff, supportive leadership, a smooth move-in process, and meaningful daily life opportunities that help residents feel safe, valued, and engaged. The warmth of the staff, the level of attention given to individual residents, and the accessibility of food and activities are redeeming features that keep families confident in their decision. On the cautionary side, there are credible reports of care gaps, unprofessional behavior in some staff members, concerns about call-light responsiveness, and instances of apparent turnover that can affect consistency. There are also more troubling notes about racist behavior and an impression of a work culture that may not consistently reflect the caring values many families associate with Stoney River.
For anyone considering Stoney River, the takeaway is nuanced: this is a community that can offer a highly positive, home-like experience for many residents, driven by dedicated staff and a supportive atmosphere, but it is essential to conduct thorough on-site evaluations, ask concrete questions about staffing levels and response times, review dining and activity offerings, and speak directly with various members of the team to gauge consistency and culture. If you pursue it, you will likely encounter many caring people, a well-designed environment, and a care approach that has helped families feel hopeful and relieved. At the same time, be mindful of reports of negative interactions and service lapses that some families have experienced, and seek reassurances and transparency from leadership about how such issues are addressed to ensure your loved one's safety and well-being.
Stoney River Ramsey in Ramsey, MN is an assisted living community that specializes in memory care. Our residents receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer coordination with health care providers, medication management, and meal preparation and service.
Our community is fully furnished and offers amenities such as cable or satellite TV, Wi-Fi/high-speed internet, a dining room, and a kitchenette. Residents can enjoy the outdoors in our garden or outdoor space. Housekeeping services are provided to ensure our residents' comfort.
We understand the unique needs of individuals with memory impairments, which is why we offer specialized memory care programming. Our mental wellness program focuses on promoting cognitive function and overall well-being. We also provide support for those with mild cognitive impairment.
At Stoney River Ramsey, we accommodate special dietary restrictions to ensure our residents receive proper nutrition. Additionally, we offer transportation arrangement for medical appointments and have nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for added convenience.
Overall, our assisted living community provides a safe and supportive environment for individuals with memory care needs. Our dedicated staff ensures that each resident receives personalized care while enjoying a comfortable and engaging lifestyle.
Stoney River Ramsey is located at 14401 Nowthen Boulevard NW, Ramsey, MN 55303 in Anoka County, Minnesota
Stoney River Ramsey offers a comprehensive array of features essential for supporting residents with dementia or Alzheimer's disease, fostering their independence while ensuring safety and well-being. Assistance with dressing and bathing promotes personal dignity and hygiene, while meal preparation and service cater to specific dietary needs, encouraging proper nutrition. Medication management ensures timely adherence to prescribed regimens, minimizing health risks, and transportation arrangements facilitate access to medical appointments. Coordination with health care providers guarantees continuity of care, addressing medical concerns promptly. With dedicated support for activities of daily living and assistance with transfers, residents receive tailored help that enhances their quality of life. The constant 24-hour supervision provides peace of mind for families, complemented by a dementia waiver that allows for individualized care plans. Programs focused on mental wellness and specialized memory care programming engage residents cognitively, promoting interaction and socialization while addressing the unique challenges associated with mild cognitive impairment. Together, these elements create a nurturing environment conducive to maintaining cognitive function and emotional stability in those affected by memory-related disorders.
Stoney River Ramsey on seniors.fyi includes 8 photos including images showing interior, living room, building, architecture, tree, kitchen, open concept, lights, and more.
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