3248 Sprague Avenue, Anoka, MN 55303
For more information about senior living options: (844) 490-3973
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The Homestead facility appears to be a place that divides opinion as sharply as it does walls between different wings. On one hand, visitors describe a facility that is visually appealing, clean, and capable of delivering humane, attentive care in the right circumstances. On the other hand, many families report experiences that range from frustrating to alarming: chronic understaffing, unanswered calls for help, sanitation lapses, and what they see as mismanagement or indifference from leadership. Taken together, the reviews sketch a complex picture in which some residents seem well cared for at times, while others endure extended periods of neglect or unsafe conditions.
Several reviewers highlight the facility's outward strengths. Several accounts praise the building's appearance and cleanliness, with the environment described as modern and well-appointed. Positive notes repeatedly mention kind, helpful staff and dedicated caregivers who are willing to listen and respond. A couple of families recount smooth transitions for loved ones into short-term rehab or into the center's programs, with praise for specific staff members who stood out - names like Robert, described as a "great" nurse, appear in the feedback, alongside general appreciation for the in-house physical and occupational therapy teams. In-house therapy services and a Life Enrichment department offering activities are cited as benefits, and some families report their loved ones forming friendships and enjoying meals with new companions, suggesting meaningful social engagement when care is going well.
Yet the same facility is the subject of vehement cautions from numerous reviewers who experienced the opposite. A recurring theme is understaffing and the cascading effects: delayed responses to call buttons, missed assistance with bathroom needs, and a sense that residents are not consistently supervised or checked. One account describes a resident lying in bed for hours after a fall, with the front desk repeatedly directing calls elsewhere and no timely intervention. Others detail odor problems, infrequent showers, sheets soaked with urine, and a broader perception that basic hygiene and dignity have been compromised. The stark contrast between "beautiful" surroundings and scenes of neglect or discomfort is a central tension across dozens of comments.
Safety concerns and equipment issues also surface repeatedly. Several reviewers recount dangerous situations: a mother or father who fell on a first day after admission, wheelchairs with damaged parts, and a pattern of equipment needing repair or replacement. In one instance, a patient's wheelchair is described as having one wheel with a missing tire and another wheel in poor condition. In another, a family member sits with a loved one for long stretches and observes a lack of timely assistance, which heightens worries about falls, incontinence, and unsanitary conditions. The sense is that, when staffing is insufficient, even routine tasks and basic care become unsettled or unsafe.
Perhaps unsurprisingly, a strand of the feedback centers on management, communication, and accountability. Several reviewers allege a lack of follow-through when concerns are raised, with social workers and department heads who allegedly fail to engage with families or respond to criticisms. Some accounts claim that therapy and nursing staff are unresponsive or dismissive toward families trying to advocate for residents. There are pointed accusations of misinformation or misrepresentation, and even suggestions of deliberate misreporting of a resident's condition or needs. One reviewer alleges that the facility's leaders could be more invested in appearance and ratings than in resident well-being, a claim supported by others who criticize a perceived conflict of interest in online reviews.
Infection control and health outcomes add another layer of intensity to the reviews. A number of comments describe infectious disease concerns and hospital transfers, including cases of Covid, pneumonia, and influenza, with at least one observer claiming that infection control was not taken seriously during a particularly challenging period. The losses described by families - some recounting deaths and repeated hospitalizations - underscore what they view as systemic gaps in care, transparency, and accountability. Opinions about how well the facility responds to outbreaks, protects residents, and communicates risks vary dramatically, but the consistency of such concerns across multiple reviews is hard to ignore.
Despite the breadth of grievances, there are also independent, short testimonials of success that reinforce that positive experiences are possible. A few families speak to genuine gratitude for the care their loved ones received, praising the quality of life, the availability of enrichment activities, and the reassurance of seeing their relatives feel safe, valued, and engaged at times. A handful of reviews emphasize good food, pleasant surroundings, and a sense of safety. A few statements about staffing and food quality echo themes already raised, but they come with a more hopeful note that improvements are possible when the right staff are present and the right systems are in place.
What emerges from this collection is a facility with strong, visible strengths and notably serious areas of concern. The positive experiences often hinge on routine staffing and the personalities of particular caregivers, therapists, or nurses who connect well with residents and families. The negative experiences, by contrast, tend to focus on consistent issues: insufficient staffing, slow responses, hygiene lapses, equipment problems, and management practices that some families view as disjointed or uncommunicative. For anyone considering The Homestead, the message is clear: individual experiences may vary dramatically from week to week, or even day to day, and independent visits - interactions with nurses, therapists, activities staff, and administrators - are essential to forming a complete picture. Observing call-bell responsiveness, inspecting living areas for cleanliness, and asking pointed questions about staffing levels, care plans, and infection control can help families make a grounded assessment about whether this facility meets their loved one's needs.
Liberty Mathan Health Care II in Anoka, MN is a well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort and wellbeing of its residents. The community features a spacious dining room where delicious meals are served, providing an opportunity for socialization and enjoyable dining experiences. Each living space is fully furnished, creating a cozy and homely atmosphere for residents.
The community also boasts a beautiful garden and outdoor space where residents can relax, take walks, or engage in various outdoor activities. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community.
Residents can stay connected with family and friends as the community offers telephone services and Wi-Fi/high-speed internet access. This allows for seamless communication and the ability to enjoy online activities or entertainment.
The care services provided at Liberty Mathan Health Care II cater to the specific needs of each resident. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers ensuring that residents receive appropriate medical attention.
For those with diabetes or special dietary restrictions, the community provides assistance with meal preparation following specific diet plans. Medication management is offered to ensure residents take their prescribed medications on time.
Transportation arrangements for medical appointments are made by the community, so residents can easily access necessary healthcare services. Additionally, nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals provide convenience and opportunities for recreation or social outings.
To promote an active lifestyle among residents, scheduled daily activities are organized within the community. These activities offer engaging experiences designed to foster social interactions and enhance overall well-being.
Overall, Liberty Mathan Health Care II in Anoka, MN offers a comfortable living environment with various amenities and personalized care services to meet the unique needs of each resident.
Liberty Mathan Health Care II is located at 3248 Sprague Avenue, Anoka, MN 55303 in Anoka County, Minnesota
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