Home Instead - Andover, MN in Andover, MN

Pros

• The management team is absolutely wonderful - always helpful, approachable, and inviting.
• They create an environment where caregivers feel valued and supported.
• The team genuinely cares about making a positive impact in the lives of seniors.
• They help clients live with dignity, comfort, and joy.
• The staff are extraordinarily helpful and genuinely caring.
• George is described as a special caregiver who always arrives with a smile and tends to residents' needs.
• Mary is kind, professional, and cheerful, with the care recipient enjoying her company.
• Ruth and the staff provide proactive, well-researched follow-up and additional resources.
• Juli and Mak provide wonderful, above-and-beyond care and compassionate support.
• Ella consistently does an amazing job and is proactive in her care.
• Rebecca Akers is described as the absolute best.
• The caregivers are trained, kind, and good at what they do, and the administrative staff are similarly commendable.

Cons

• Home Instead does not provide the type of services they needed.

Review

Home Instead Andover is best suited for families who want to keep a loved one at home with dependable companionship and practical support. The service shines for seniors who value routines, light housekeeping, meal preparation, transportation, and respite time for caregivers. It is particularly well matched for clients facing memory challenges or early dementia, where steady, friendly caregivers can build trust, reduce anxiety, and help maintain dignity in familiar surroundings. When independence is still possible but daily tasks are burdensome, this program delivers consistent, personable help that extends both safety and quality of life without moving to a facility.

Alternatives deserve consideration when needs go beyond in-home care. For clients requiring around-the-clock skilled nursing, intravenous medications, complex wound care, or highly medical oversight, a licensed home health provider or a memory-care facility may be a better fit. One family noted that while Home Instead offered substantial support, the services sought were not within its scope, and a registered nurse provided useful resources and follow-up instead. The takeaway is clear: the strength here is companionship and day-to-day support, not comprehensive medical management.

Key strengths lie in the people who show up at the door. Management is described as approachable, supportive, and genuinely focused on a meaningful mission, and that mindset permeates the field staff. Caregivers are repeatedly praised for kindness, reliability, and a genuine ability to connect with clients - often turning visits into moments of joy or gentle humor. The ability to adjust scheduling and respond quickly translates into real family relief, letting loved ones take breaks without guilt. When a caregiver clicks with a client, the resulting continuity reduces anxiety for both the person cared for and family members, which in turn strengthens overall satisfaction.

Care delivery is matched with a thoughtful care-planning approach. Families repeatedly credit the RN on staff for thorough assessments and steady follow-up, and note that caregivers are carefully placed to fit personalities and needs. The result is care that feels less like routine tasks and more like consistent companionship and support for daily living activities. The testimonials speak to moments of connection - a dad laughing in minutes, a caregiver who anticipates needs, a spouse finding dependable partners for respite - underscoring a pattern of care that prioritizes dignity and independence at home.

Families evaluating this option should go in with a clear checklist: confirm which tasks are included (meal prep, light housekeeping, transportation, medication reminders), ask about caregiver matching and turnover, verify how care plans are created and updated, and probe the level of nursing oversight available. Find out how the agency handles crisis situations, scheduling flexibility, and communication with family members. Consider a trial period or a short-term arrangement to test compatibility and to confirm that the care team can align with evolving needs, especially as memory care or chronic conditions progress.

Overall, Home Instead Andover offers a compelling choice for those seeking dependable, compassionate, home-based support that preserves independence and family rhythm. The strongest case is for families prioritizing warm, well-matched caregivers, proactive management, and the peace of mind that comes from regular RN involvement and transparent communication. It remains best for cases where daily living assistance and companionship are the goal, with the understanding that more intensive medical services or 24/7 coverage may require alternatives. For many households, this agency represents a pragmatic, humane path to maintaining life at home while aging in place.

This part of Andover, Minnesota offers a variety of amenities and services that could be appealing for senior living. There are several parks nearby, providing opportunities for outdoor recreation and relaxation. Additionally, there are multiple places of worship in the area for those seeking spiritual fulfillment. A range of restaurants offer diverse dining options, while various healthcare facilities such as physicians' offices and pharmacies ensure access to medical care. For entertainment, there are theaters within a short distance and transportation options available for ease of travel. Hospitals are also conveniently located nearby. Overall, this part of Andover provides a well-rounded environment with convenient resources for seniors looking to settle in the area.

Parks

• Ham Lake City Park (0.9 miles)
• Sunshine Park (3.7 miles)
• Crooked Lake Park & Beach (5.6 miles)
• Lexington Athletic Complex (6 miles)
• Kelsey Round Lake Park (6.1 miles)
• Riverdale Park (6.3 miles)
• Booster Park (8.3 miles)

Places of Worship

• Open Range Cowboy Church (2.4 miles)
• Ephiphany Catholic Church (6.9 miles)
• West Bethel United Methodist Church (8 miles)
• Saint Katharine Drexel Catholic Church (10.2 miles)
• Living Hope Church (10.5 miles)
• Trinity Lutheran Church (10.8 miles)

Restaurants

• Maxx Bar & Grill (2.5 miles)
• Route 65 Pub & Grub (3.4 miles)
• The Roadside (3.9 miles)
• Willy Mccoys Of Andove (4.4 miles)
• Blainbrook Entertainment Center (4.6 miles)
• Axel's Bonfire (4.7 miles)
• Smokey's Pub n' Grill (5.5 miles)

Physicians

• Pain and Brain Healing Center (3.3 miles)
• Suburban Imaging (4.8 miles)
• Oakdale OBGYN (4.8 miles)
• Multicare Associates (4.8 miles)
• Twin Cities Orthopedics Blaine (5.6 miles)
• The Dental Specialists (6.4 miles)
• Dr Kara Durick, Optometrist, and Associates - Coon Rapids (6.7 miles)

Pharmacies

• Fairview Pharmacy Services (3.9 miles)
• Walgreens (4 miles)
• Walgreens (5.9 miles)
• CVS Pharmacy (6.2 miles)
• Walgreens (6.2 miles)
• Walgreens (6.4 miles)
• Walmart Pharmacy (6.8 miles)

Theaters

• Andover Cinema (4.3 miles)
• AMC Coon Rapids 16 (7.3 miles)

Transportation

• Lino Air Park (6.8 miles)

Hospitals

• Anoka Metro Regional Treatment Center (7.3 miles)
• Unity Hospital (10.4 miles)

Cafes

• Starbucks (7.4 miles)
• Caribou Coffee (7.6 miles)
• Caribou Coffee (8.2 miles)
• Caribou Coffee (8.3 miles)