Diamond Willow of Alexandria

803 Victor Street, Alexandria, MN 56308

For more information about senior living options: (844) 490-3973

4.6 from 33 reviews
5 stars
29
4 stars
1
3 stars
0
2 stars
1
1 stars
2

Assisted Living

Overall Review of Diamond Willow of Alexandria

Pros

  • pro The staff are fantastic, caring, and truly look after the residents.
  • pro The meals are delicious and well prepared.
  • pro The residents are in great hands with the staff and enjoy amazing entertainment.
  • pro The apartments are comfortable and feel like home, with a warm, inviting atmosphere.
  • pro There is a strong sense of community between residents and staff.
  • pro The facility provides a safe, supportive, and activity-rich environment.
  • pro The open-house events showcase a beautiful, welcoming community.
  • pro The leadership is committed to helping loved ones live their highest quality of life.
  • pro The staff make families feel welcomed and well cared for.

Cons

  • pro The facility has only one handicap-accessible front entrance and a single elevator, with old sections in ill repair and a urine odor, and some staff seem not to care about residents.
  • pro The staff are not paid well and residents are charged high rents; many residents express dissatisfaction and a wish to leave.
  • pro A former manager alleges that most problems stem from the Executive Director, noting very high employee turnover and that the director bad-mouthed staff, residents, and their families.
  • pro A reviewer warns of slow response times and inadequate care, implying that an on-staff RN might not assess a fall promptly.
  • pro Some reviewers report that residents are unhappy living there and would like to leave.

Review

Windmill Ponds in Alexandria, MN emerges as a community best suited for seniors who prize a warm, social, and highly engaged living environment. Families drawn to a home where staff are repeatedly described as present, caring, and genuinely devoted to residents' happiness will find Windmill Ponds a natural fit. The space itself feels homelike: spacious apartments, ample common areas, and a steady rhythm of activities that create daily purpose. For residents who value a sense of belonging, regular interaction, and reliable assistance when needed, this is a compelling option.

Those who should seriously consider alternatives are the families prioritizing low cost above all, or those requiring extremely tight oversight and consistent access to top-tier medical or rehabilitative services. A number of reviews flag the financial side, noting higher-than-expected rents and questions about how pay scales affect staffing stability. A few comments hint at maintenance gaps and older sections in need of attention. For households where budget certainty or top-to-bottom flawless facility maintenance is nonnegotiable, scanning the market for other communities with different pricing structures and updated infrastructure is prudent.

The core advantages - caring staff, a palpable sense of community, and a welcoming, active culture - often compensate for the notable but manageable drawbacks. The staff's attentiveness and the genuine warmth residents experience translate into safety, social integration, and meaningful daily routines that help prevent isolation. Meals are well-regarded, activities are varied, and residents frequently highlight the comfort of a home-like atmosphere and the joy of memorable events and group outings. These strengths collectively create an environment where seniors can thrive emotionally and socially, which in many cases reduces the urgency for constant clinical intervention.

Where the trade-offs bite, they tend to center on cost, consistency, and upkeep. The price point stands out as a primary concern for families evaluating value, especially when comparing against other options with lower monthly fees or different inclusions. Maintenance and facility condition are mixed signals in reviews: some residents praise modern, clean units and bright spaces, while others point to older areas showing wear, limited accessibility in certain entrances, and occasional odor issues. Management dynamics are also a point of contention in a few reviews, which can shake confidence during transitions or in times of higher care needs. This combination means that while the core experience is strong, the long-term cost-quality equation warrants careful verification through current residency visits and transparent pricing discussions.

A practical evaluation strategy helps avoid misses. Prospective families should request candid conversations with the administrator about staffing stability and turnover, and should tour the most up-to-date portions of the property to assess accessibility, cleanliness, and maintenance responsiveness. Inquire about adaptive care packages and how the community scales services as needs evolve, and ask for concrete examples of how care plans are implemented day-to-day. Talk with residents about meal quality, activity calendars, and the ease of arranging guest visits. Finally, verify pricing, what exactly is included in the monthly rate, and whether there are long-term financial penalties or changes as care needs intensify.

In sum, Windmill Ponds offers a compelling blend of warmth, community, and attentive care that makes it a strong choice for seniors who want companionship, engaging activities, and a home-like setting. Its appeal rests in the day-to-day reality of friendly staff and a vibrant social life, which often outweighs concerns about price and maintenance for families prioritizing quality of life. For those with tighter budgets, or for whom flawless facility upkeep and management stability are nonnegotiable, it is essential to explore alternatives with transparent pricing, steadier leadership, and newer infrastructure. A well-structured tour, direct cost breakdowns, and conversations with current residents will identify whether Windmill Ponds aligns with the specific care trajectory and financial plan.

Features

Housing

  • 26 resident community capacity 26 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Diamond Willow of Alexandria in Alexandria, MN is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services available. Each resident has access to a kitchenette for their convenience.

At Diamond Willow of Alexandria, residents can enjoy the outdoors as the community offers outdoor space and a garden area. Housekeeping services are provided to maintain cleanliness and organization within each residence. Move-in coordination is also available to assist with the transition into the community.

The care services offered include 24-hour supervision to ensure safety and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure proper care and medication management. Special dietary restrictions are accommodated by providing diabetes diets and meals tailored to individual needs.

Residents can participate in resident-run activities and scheduled daily activities to engage socially with others in the community. Transportation arrangements are available for medical appointments, and there are several nearby cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians for convenient access to various amenities.

Diamond Willow of Alexandria strives to provide a comfortable environment where residents receive personalized care while enjoying their independence in a supportive community setting.

Nearby Places of Interest

Hospitals

  • Comm Behavioral Health Hospital (0 miles)
  • Rural Health Alliance (1.1 miles)
  • Alomere Health (1.2 miles)
  • St Cloud Hospital (1.2 miles)
  • Prime West Health Systems (1.3 miles)
  • Bethany Home (1.6 miles)
  • Alexandria Clinic (2 miles)

Places of Worship

  • St Peter Regl Treatment Center (0.1 miles)
  • United Methodist Church (0.5 miles)
  • Saint John Lutheran Church (0.8 miles)
  • Our Lady Of The Runestone Catholic Church (0.8 miles)
  • St Mary's Catholic Church (1 miles)
  • United Church of Christ-First Congregational UCC (1.2 miles)
  • Living Word Lutheran Church (1.5 miles)

Cafes

  • Northwoods Cafe (0.7 miles)
  • Dunn Brothers Coffee (2.9 miles)
  • Lake Cafe (3.8 miles)

Pharmacies

  • Thrifty White Pharmacy (0.9 miles)
  • Thrifty White Drug (0.9 miles)
  • Walgreens (1.1 miles)
  • Trumm Drug Downtown (1.2 miles)
  • Sanford Pharmacy Alexandria (1.2 miles)
  • Alexandria Apothecary (1.2 miles)
  • Trumm Drug (Clinic Pharmacy) (2 miles)

Transportation

  • Enterprise Rent-A-Car (1 miles)
  • Craig's Taxidermy (1.1 miles)
  • C K Taxidermy & Replicas (1.1 miles)
  • Vince's Taxidermy (1.7 miles)
  • Bear Paw Taxidermy (10.5 miles)
  • Rick's Taxidermy (10.6 miles)

Restaurants

  • Garden Center Lanes (1 miles)
  • The Garden Bar on 6th (1.1 miles)
  • Subway (1.1 miles)
  • Eagles 3063 (1.1 miles)
  • Depot Express (1.3 miles)
  • McDonald's (1.3 miles)
  • Central Lakes Restaurant Supply (1.7 miles)

Physicians

  • Alexandria Eye Clinic PA (1.1 miles)
  • Centracare Kidney Program-Alexandria Dialysis (1.2 miles)
  • Heartland Orthopedic Specialists (1.2 miles)
  • Douglas County Hospital (1.2 miles)
  • RAYUS Radiology a service of Alomere Health (1.2 miles)
  • Rayus Radiology A Service Of Alomere Health Alexandria (1.2 miles)
  • Central Minnesota Spine Center (1.3 miles)

Parks

  • Maritime Gardens (1.3 miles)
  • Minnesota State Offices (8.2 miles)
  • Lake Ida (9.5 miles)

Frequently Asked Questions

Where is Diamond Willow of Alexandria?

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