Mother Of Mercy Senior Living
Save230 Church Avenue, Albany, MN 56307
For more information about senior living options: (844) 490-3973
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The staff are incredibly caring and considerate. Some staff members have 20?30 year careers at the facility. The facility strives with a lot of heart and soul. There are many wonderful employees who care deeply for residents and their families. The atmosphere has improved greatly and staff enjoy their work as do most residents. The new head of Assisted Living is friendly, approachable, and interested in residents' needs and opinions. Renovations are nice and designed with residents and extended families in mind. The staff is very helpful and nice to residents. The place is described as friendly, loving, and having a home-like feel with close-to-home amenities. The campus offers comprehensive and quality senior care, located next to the Catholic Church, with a chapel inside for resident use.
The staff lost the resident's hearing aids and clothing, with no compensation or proper investigation offered. The food is described as mediocre and not what was ordered, with missing items and spilled drinks. Morale is at an all-time low due to low wages, heavy workloads, and high staff turnover, with well-liked staff sometimes being fired. Some management is described as bossy, making the place feel like a prison rather than a home. The reviewer would not recommend the facility due to care mishaps and overall poor care. The place is labeled the absolute worst nursing home with numerous care mishaps. The quality of care is deemed unacceptable, with rude and unprofessional staff and management. There are accounts of residents being kicked out and yelled at.The set of reviews surrounding Mother of Mercy paints a picture of a place with real warmth and genuine care, shadowed by a front line of serious concerns. Several contributors describe staff who are incredibly caring and considerate, with long-tenured employees who have spent two decades or more dedicated to the residents. For many, this isn't just a job - it's a calling, and the facility often comes across as a place where people work with heart and soul. In particular, some reviewers repeatedly mention how the staff try hard, the atmosphere can feel homelike, and the community mood improves when the right people are in place. There are even notes about renovations being thoughtfully done to accommodate residents and their families, signaling an investment in making the space more comfortable and accessible.
Yet alongside the praise, the same sources recount persistent and troubling problems. One of the most consequential issues involves trust and accountability: a review recounts the loss of a resident's hearing aids during a rehab stay, including a substantial financial loss, with claims that the items were supposed to be secured but were not, and that the promised investigations by the administration never occurred. The experience of lost clothing and unfulfilled promises about investigations compounds the sense that some incidents slip through the cracks or are not handled with the seriousness they deserve. This thread of concerns about accountability and follow-through recurs in other pieces as well, including an overall sense that adequate compensatory actions or replacements do not always materialize.
Another recurring theme is staff morale and turnover. Several comments describe a workforce that feels stretched thin: low wages, heavy workloads, and high turnover - sometimes to the point where staff whom residents and families have come to rely on are no longer there. For some, the people who remain are the ones who genuinely treat residents kindly and do their best, but they are not immune to organizational shifts. A few reviewers express frustration that the support they once valued is inconsistent, with rumors of good staff being let go and replacements not living up to expectations. The tension between personal warmth from individual caretakers and the broader challenges of staffing and management creates a mixed emotional landscape for families and residents.
Food and mealtime experiences add another layer of discord. Several accounts describe meals as mediocre, sometimes not aligned with what residents ordered, and occasionally served with missing items or beverages spilled on napkins. The critique points to reliance on pre-boxed or bulk ingredients that limit the kitchen's ability to customize and improve menus, even when there is a capable cook on staff who wants to do more. For some, food quality becomes a tangible daily disappointment that colors the overall experience of living there, especially when paired with reports of inconsistent service.
Management style contributes significantly to how the facility feels to residents and families. Some reviews praise certain leaders as warm, approachable, and responsive, noting that the new head of Assisted Living is particularly friendly and engaged with residents' needs and opinions. In contrast, other comments describe management as controlling or cold, with some staff and residents feeling like they are in a "prison," rather than in a peaceful home. The dichotomy here is stark: those who experience supportive leadership report a much more positive atmosphere, while those who encounter rigid or unempathetic management report deteriorating morale and a sense of constraint.
The social and spiritual dimensions of life at Mother of Mercy also surface in the testimonials. A number of residents and families emphasize the campus's Catholic identity, including a chapel on site and a sense of tradition and community anchored in faith. One reviewer highlights that the campus is "located next to the Catholic Church" and notes the presence of a chapel for resident use. This spiritual infrastructure appears to be a meaningful anchor for some residents, contributing to a sense of belonging and continuity in a setting that can otherwise feel impersonal.
Interwoven with these experiences are starkly negative statements from some reviewers who describe the care as unacceptable. One account uses very strong language, calling the facility "the absolute worst nursing home you could ever put your loved one in," with multiple claims of mishaps in care tied to a lack of accountability. Another adds that their grandmother was kicked out and yelled at, a portrayal that starkly contrasts with the more hopeful, compassionate narratives. These voices are loud and persistent, underscoring the reality that for some families, the facility failed to meet basic expectations of dignity, respect, and reliable care.
Taken together, the collection of reviews presents a nuanced portrait of Mother of Mercy: a campus capable of warmth, kindness, and meaningful connections, particularly in the hands of dedicated staff and with some improvements in facilities and leadership. At the same time, it is a place where significant problems persist - loss of personal items, questions about investigations and accountability, low staff morale, high turnover, and variable quality in meals and daily operations. For prospective families, the messages suggest that outcomes may hinge on which staff members are present, who leads the administration, and how issues are handled when they arise. The campus' Catholic heritage and sense of community are clearly meaningful to many, but the experiences of care, communication, and consistency vary widely, making careful, firsthand assessment essential when considering Mother of Mercy for a loved one.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mother Of Mercy Senior Living in Albany, MN is a top-notch assisted living community that offers a range of care services to meet the unique needs of its residents. As a Continuing Care Retirement Community (CCRC), it provides a seamless transition for seniors who may require different levels of care over time. It also operates as a Skilled Nursing Facility, ensuring that residents have access to round-the-clock supervision and assistance.
The community boasts an array of amenities designed to enhance the comfort and convenience of its residents. Each living space is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet connectivity. Housekeeping services are provided regularly, freeing up valuable time for residents to engage in enjoyable activities within the community. Residents can relax and unwind in the beautiful outdoor spaces or take advantage of the lush garden area.
Additionally, Mother Of Mercy Senior Living offers move-in coordination services to make transitioning into the community as smooth as possible. This includes assistance with transfers and transportation arrangements for medical appointments, ensuring that residents have easy access to necessary healthcare providers.
The community prioritizes excellent dining experiences and accommodates special dietary restrictions. Meal preparation and service are provided by skilled staff members who understand the importance of nutrition for overall well-being.
Residents also benefit from engaging daily activities designed to promote mental wellness and social interaction. Whether it's scheduled activities within the community or exploring nearby parks or cafes, there are numerous opportunities for seniors to stay active both physically and mentally.
Mother Of Mercy Senior Living is conveniently located near various amenities such as pharmacies, restaurants, transportation options, physicians' offices, and hospitals. This ensures that residents have easy access to essential services when needed.
With its comprehensive care services, inviting amenities, and convenient location, Mother Of Mercy Senior Living is an exceptional assisted living community dedicated to providing seniors with a comfortable and fulfilling lifestyle.
Mother Of Mercy Senior Living is located at 230 Church Avenue, Albany, MN 56307 in Stearns County, Minnesota
Mother Of Mercy Senior Living on seniors.fyi includes 5 photos including images showing landscaping, interior, office, reception, lighting, waiting area, decor, urban, and more.
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