Neurorestorative Michigan-East Bay North in Traverse City, MI

3255 Mahoney Drive, Traverse City, MI 49696

For more information about senior living options: (844) 490-3973

4.1 from 9 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Assisted Living

Overall Review of Neurorestorative Michigan-East Bay North

Pros

  • pro The staff are kind and helpful, with huge hearts.
  • pro They do their work out of love for people, not just for a paycheck.
  • pro The staff are described as the nicest people.
  • pro The place is considered the best by some reviewers.

Cons

  • pro They don't allow sleeveless tanks.
  • pro They drive people crazy with the Smokey Robinson Sirius XM channel every morning.
  • pro They don't have windows that open for fresh air.
  • pro They constantly change the hundreds of bright lights in the drop ceiling, which strains eyes and makes them feel like a lab rat.
  • pro They're very rude and won't let you have any contact with your client.
  • pro They force people to sit in a conference room for hours and then hold a two-hour staff meeting, leaving them in the doorway.
  • pro They yell at people for ordering food and imply you should starve from 9am-3pm.

Review

This community is best suited for families seeking a caregiver-led environment where genuine warmth from frontline staff translates into real daily support. It tends to attract residents who benefit from predictable routines, engaged programming, and a sense that caregivers truly care. The heart of care is repeatedly highlighted - staff who invest time, patience, and empathy, creating a sense of belonging and consistent attention. Those strengths are most valuable to families prioritizing interpersonal connection and a structured, socially active day. However, this setting may disappoint if open communication with staff, flexible dining and visiting rules, or a lighter, more autonomous atmosphere are essential priorities.

The strongest positives center on the caregiving culture. Reviews consistently praise kindness, helpfulness, and a heartfelt commitment from many staff members who are perceived as loving beyond a paycheck. Families and residents alike report that, in the right moments, the care team makes a meaningful difference in mood, engagement, and daily comfort. That human touch can compensate for some operational gaps, producing calmer days and a sense that someone is looking out for the resident's best interests. Yet these abundances of warmth coexist with clear tensions in how the operation is run, so the overall experience is not uniformly smooth or effortless.

The notable drawbacks cluster around policy rigidity and environmental factors that can undermine comfort. Clothing policies - such as restrictions on sleeveless tanks - can feel arbitrary, signaling a stringent, rule-heavy atmosphere. Family access is repeatedly described as constrained, with visitors pushed into conference rooms for long periods while staff meetings take place, limiting spontaneous contact and observation. Environmentally, the facility leans clinical: no windows that open deprive residents of fresh air, and the pervasive bright ceiling lighting can create eye strain and a sense of being in a lab rather than a home. Mixed messages about pay or wage discussions add another layer of administrative tension that colors daily interactions with leadership.

How the positives balance against the negatives depends on what matters most to the family. For residents who thrive on steady routines and meaningful social programming, the compassionate care team can deliver a high quality of life that offsets the rigidity and sterile feel. The daily contact with attentive aides and the sense of a supportive community can reduce anxiety and confusion for certain cognitive profiles and age ranges. Conversely, for families craving open access to their loved one, a more flexible dining and visiting framework, or a brighter, more air-permeable environment, these factors may overshadow the benefits of warm caregiving and structured activity.

Who should look at alternatives? Families prioritizing transparent, low-friction communication and less restrictive living conditions should compare other Traverse City options. If open windows, natural light, easy family interaction, and a cooling, less formal atmosphere are non-negotiables, this facility may fall short. Prospective residents with high needs for autonomy, frequent family involvement, or a preference for a home-like ambience should widen the search to places with looser policies and more resident-driven settings. In any case, arrange direct conversations with front-line staff and supervisors, and request current visitation norms to gauge how policies feel in practice.

Bottom line: Neurorestorative Michigan-East Bay North is a credible choice for families that value undeniable caregiver devotion and a structured, socially engaged daily life, provided tolerance exists for administrative rigidity and a more clinical environment. For those unwilling to compromise on open family access, flexible attire and dining policies, regular fresh air, and a genuinely home-like atmosphere, it makes sense to explore alternatives. The decisive step is to visit, observe interactions across staff and residents, and press for clarity on visitor rules, care-plan transparency, and daily routines - then decide whether the warmth outweighs the policy friction or the other way around.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cherry Capital (4 miles away) Cherry Capital (4 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Neurorestorative Michigan-East Bay North in Traverse City, MI is an assisted living community that offers a wide range of amenities and care services to provide a comfortable and supportive environment for residents. The community features a dining room where residents can enjoy delicious meals prepared by the staff. Each apartment is fully furnished for convenience and comfort.

In addition to the indoor amenities, Neurorestorative Michigan-East Bay North also has outdoor spaces like gardens where residents can relax and spend time outdoors. Housekeeping services are provided to ensure that the living areas are clean and well-maintained. Move-in coordination is available to assist new residents with a smooth transition.

The community provides essential care services such as assistance with daily activities including bathing, dressing, and transfers. Coordination with health care providers ensures that residents receive the necessary medical attention. The staff also assists with medication management and follows special dietary restrictions for those with diabetes or other specific needs.

Transportation arrangements are made for medical appointments, ensuring that residents have access to necessary healthcare services. Additionally, there are nearby cafes, parks, pharmacies, restaurants, places of worship, and physicians, making it convenient for residents to engage in social activities and access essential services.

Neurorestorative Michigan-East Bay North offers scheduled daily activities to keep residents engaged and entertained. With its convenient location and comprehensive amenities and care services, this assisted living community provides a supportive environment where individuals can thrive and enjoy their golden years.

Nearby Places of Interest

Places of Worship

  • Wilkins James (1.7 miles)
  • Bible Baptist Church (5.7 miles)
  • First Congregational Church (6 miles)
  • St Francis Catholic Church (6.2 miles)

Restaurants

  • Burger King (2.7 miles)
  • Hopscotch Brick Oven & Taproom (2.7 miles)
  • Don's Drive In (2.7 miles)
  • Bob Evans (2.8 miles)
  • Pirate's Cove Adventure Golf (3 miles)
  • Denny's (3.7 miles)
  • Red Mesa Grill (3.7 miles)

Physicians

  • Grand Traverse Ophthalmology Clinic, PC (3.3 miles)
  • Peter D Fedor MD (3.7 miles)
  • Great Lakes Eye Consultants (3.7 miles)
  • Brookside Family Medicine (3.7 miles)
  • Traverse Health Clinic (4.4 miles)
  • Women's Health Pavilion (4.5 miles)
  • Munson Occupational Health & Medicine (4.6 miles)

Parks

  • Acme Roadside Park (3.7 miles)
  • Bayside Park (4.4 miles)
  • Medalie Park (5.3 miles)
  • Ranch Rudolph Playground (5.5 miles)
  • Traverse City State Park (5.5 miles)
  • Bryant Park (5.7 miles)
  • Hull Park (5.8 miles)

Transportation

  • Cherry Capital Airport (TVC) (3.8 miles)

Cafes

  • Biggby Coffee (4.3 miles)
  • Cottage Cafe (4.9 miles)
  • Starbucks (5.5 miles)
  • Morsels (6.4 miles)
  • Espresso Bay (6.5 miles)
  • Brew (6.6 miles)

Pharmacies

  • Walgreens (4.3 miles)
  • Mchc Pharmacy (4.6 miles)
  • Meijer Pharmacy (4.6 miles)
  • Thompson Pharmacy (5.5 miles)
  • Rite Aid (5.5 miles)
  • Target Pharmacy (6.2 miles)
  • Petertyl Drug (6.6 miles)

Hospitals

  • Munson Community Health Center (4.6 miles)
  • Shepherd of Hope Clinic (5.2 miles)
  • Four S'S (6.4 miles)

Frequently Asked Questions

Where is Neurorestorative Michigan-East Bay North?

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