comForcare Home Care in Sterling Heights, MI

Pros

• Town Village Sterling Heights offers a warm, welcoming atmosphere with a strong sense of community where residents feel valued and supported.
• The staff are exceptional - friendly, compassionate, and attentive to residents' needs.
• The facility is kept extremely clean, and the meals are delicious.
• The Life Enrichment program provides stimulating activities for mind and body.
• The dining room offers excellent meals and social dining experiences.
• The community includes extensive amenities like a pool, gym, library, theatre, and regular entertainment.
• AdvisaCare staff provide high-quality, compassionate care and attentive support.
• The management team is responsive and keeps families well informed.
• The facility feels like a home away from home, with residents forming friendships and routines.

Cons

• The salespeople tell families whatever they want to hear to get them in the door.
• They misrepresented memory care as assisted living and claimed a la carte services would cover it, which did not happen.
• The hospital wouldn't discharge their relative to the facility because it is not classified as assisted living.
• There were times they found their mother in the bathroom on the floor with no idea how long she'd been there.
• The office staff is described as having no compassion for residents.
• They describe the facility as horrible: residents left soiled in beds, employees bringing their kids to work, and employees sleeping on the job.
• The maintenance manager was very rude.
• There was a lack of professionalism at the front desk.
• The 60-day notice clause after a resident dies, with ongoing payments, was criticized as unfair.
• They charge residents $5 for take-out containers, which seems like charging for something that should be included.

Review

Town Village Sterling Heights is best suited for independent seniors who want a robust, all-inclusive lifestyle with built-in social connections, plentiful dining options, and a wide range of on-site activities. This community consistently delivers a welcoming, home-like atmosphere where residents mingle, pursue hobbies, and rely on attentive staff to keep daily life smooth. It is ideal for those who want not only a comfortable apartment but also ready-made opportunities to stay active, travel with partners, and access transportation to errands, church, and outings. Families seeking a place where their loved one can thrive socially while receiving routine support will find Town Village Sterling Heights a compelling choice.

Those who should consider alternatives include residents with significant medical or memory-care needs that go beyond what an independent-living setting can safely provide. Several reviews note friction around how care services are labeled and delivered, with some families feeling that what is offered as "assisted living" does not always align with expectations or hospital discharge realities. There is also mention of memory-care options being separate (The Gem), and questions about how AdvisaCare coordinates with on-site staff for more intensive daily care. For families prioritizing highly proactive medical oversight, immediate 24/7 assistance, or a more clearly defined continuum of care, other communities may be a better match.

The strongest advantages are the staff's warmth and attentiveness, the sense of community, and the breadth of amenities and activities. Residents repeatedly cite friendly, helpful servers, the consistent cleanliness, and a dining program that many describe as restaurant-quality. The amenities - an on-site pool, gym, library, theatre, crafts room, and a lively activity calendar - give residents daily reasons to engage without leaving the building. The leadership and ongoing family communication, especially from managers who are visible and responsive, create a climate of safety and belonging that offsets most everyday frustrations.

On the downside, a handful of reviews flag service hiccups that, while not universal, are worth weighing. Front-desk interactions can be inconsistent, with at least one guest describing a lack of professionalism, and maintenance responsiveness has occasionally fallen short in specific instances. A few families expressed frustration with contract details - most notably around the AdvisaCare arrangement and a 60-day notice policy tied to changes in care - and some reviews recount tense moments when a resident's needs outpaced the facility's capacity. While these issues are not pervasive, they signal that no community is immune to missteps and that prospective residents should scrutinize service scope and contract terms before moving in.

These pros and cons intersect most cleanly around the care model. Town Village Sterling Heights excels at creating a vibrant, supportive environment for independent living, with strong social programming and dependable meal service that turn daily life into a turnkey experience. The on-site AdvisaCare team provides a safety net for medical needs and emergency responsiveness, and many families highlight how the staff's familiarity with residents' preferences translates into personalized dining and activity choices. When needs remain within the independent- or short-term-assistance spectrum, the positives substantially outweigh the occasional service mismatches that arise from complex caregiving dynamics.

For families weighing decisions, the practical takeaway is clear: Town Village Sterling Heights offers a compelling, high-value option for those prioritizing social vitality, ease of living, and consistent quality in dining and amenities. It is a strong choice for residents who can sustain independence with light to moderate assistance and who value a thriving community where staff know residents by name and are responsive to their routine requests. If the priority is a seamless, comprehensive care continuum - especially for memory care or intensive daily support - explore The Gem memory-care option on site and other communities to ensure the chosen path aligns with present and anticipated needs. In all cases, a thorough tour, direct conversations with the leadership team, and a clear, written understanding of care services will reveal whether Town Village Sterling Heights matches the family's expectations and the resident's care trajectory.

This part of Sterling Heights, Michigan offers a variety of amenities within close proximity, making it a convenient and enjoyable location for senior living. With multiple theaters nearby such as AMC Forum 3 and Emagine Rochester Hills, there are plenty of entertainment options to choose from. Additionally, residents have easy access to several pharmacies including Walmart Pharmacy and Walgreens for their medical needs. A variety of restaurants like KFC and National Coney Island are also available for dining out. For outdoor activities, there are numerous parks like Whispering Woods Park and Dodge Park within a short distance. Cafes such as The Hot Spot Coffee and Starbucks offer great places to socialize with friends. Medical facilities like Millman-Derr Center For Eye Care and Barclay Medical Center ensure that seniors have access to quality healthcare services in the area. Lastly, places of worship like Big Beaver United Methodist Church cater to the spiritual needs of residents. Overall, this neighborhood provides a balanced mix of entertainment, dining, healthcare, and recreational options for seniors looking to settle down in Sterling Heights.

Theaters

• AMC Forum 3 (0.4 miles)
• Emagine Rochester Hills (3.3 miles)
• Emagine Macomb (5.9 miles)

Pharmacies

• Walmart Pharmacy (0.8 miles)
• Walgreens (2.1 miles)
• Rite Aid (3.7 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (3.8 miles)
• Rite Aid (3.9 miles)
• Walgreens (4 miles)

Restaurants

• KFC (2 miles)
• McDonald's (2.3 miles)
• Dave & Buster's (2.9 miles)
• National Coney Island (3 miles)
• Salsarita's Fresh Mexican Grill (3.1 miles)
• Da Francesco Italian Cuisine & Cafe (3.1 miles)
• McDonald's (3.1 miles)

Parks

• Whispering Woods Park (2.6 miles)
• Earl E Borden Park (2.8 miles)
• Dodge Park (3.6 miles)
• Bloomer Park (4.3 miles)
• Mae Stecker Park (4.7 miles)
• Rochester Municipal Park (5.6 miles)
• Firefighters Park (5.9 miles)

Cafes

• The Hot Spot Coffee (2.7 miles)
• Panera Bread (3.3 miles)
• Starbucks (3.4 miles)
• Panera Bread (4.2 miles)
• Antonio's Cafe & Grill (5.2 miles)

Physicians

• Millman-Derr Center For Eye Care (3.2 miles)
• Summit Oral & Maxillofacial Surgery (3.3 miles)
• Barclay Medical Center (3.4 miles)
• Dr Mahjoub (4.2 miles)
• Partners In Family Medicine (4.3 miles)
• Sterling Physicians (4.7 miles)
• Michigan Surgery Specialists - Shelby Township (4.7 miles)

Places of Worship

• Big Beaver United Methodist Church (3.9 miles)
• Shelby Bible Church (5 miles)
• Church Of The Holy Redeemer (5.5 miles)