The Retreat at Southgate
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Information last verified:
14901 Coventry Dr, Southgate, MI 48195
For more information about senior living options: (844) 490-3973
The Retreat at Southgate offers competitive pricing for its room types compared to both Wayne County and the broader state of Michigan. For a semi-private room, residents can expect to pay $4,500 per month, which significantly exceeds the county average of $2,860 and the state average of $3,191. Similarly, for a private room, the cost is set at $4,800 - again higher than Wayne County's typical rate of $3,335 and Michigan's overall average of $3,675. This pricing reflects the premium services and amenities that The Retreat provides, positioning it as a more upscale option within the local market.
| Floor plans | The Retreat at Southgate | Wayne County | Michigan |
|---|---|---|---|
| Semi-Private | $4,500 | $2,860 | $3,189 |
| Private | $4,800 | $3,335 | $3,674 |
Sheila Hayes is friendly, knowledgeable, and efficient, making visitors feel welcomed. Sheila Hayes follows up with applicants, answers questions, and makes the application process smooth. Kayla Hoskins is warm, friendly, and professional, making tours and applications smooth. Princess is a fantastic tour guide—welcoming, patient, and thorough. Lindsey is a wonderful leasing agent, showing the property with great hospitality and expertise. The Reserve at Southgate is beautifully maintained, with spacious, modern interiors and well-kept grounds. The staff are friendly and accommodating, making residents feel at home. Maintenance teams respond quickly and fix issues efficiently.
The reviews say the slogan "Welcome home" is misleading and not truly welcoming. The office staff are described as discussing private financial matters in the lobby, making the experience feel unwelcoming. Maintenance and management are criticized for slow or unresolved fixes and open work orders. It is described as nearly impossible to reach anyone by phone, leaving applicants and residents without answers. Power outages are frequent and there are safety concerns like car break-ins not adequately communicated. Rent increases and extra charges are not clearly communicated, and quotes are sometimes not honored. There has been significant employee turnover, leading to inconsistent service and unclear points of contact. Mold and water leaks are reported with slow or no repairs.The Retreat at Southgate is best suited for active seniors who value a strong hospitality-driven onboarding and a community atmosphere where friendly staff guide the move-in process and help newcomers feel welcomed. Prospective residents who want a modern, well-maintained apartment with generous amenities and a social environment will find the early experience compelling, especially when guided by proactive leasing staff. The property’s on-site team, names repeatedly praised in reviews, can make the transition smoother, answering questions, coordinating tours, and explaining unit options with patience. This community rewards residents who engage with the leasing office early, because the right staff contact can turn a daunting relocation into an approachable, well-supported start. In short, it’s a strong fit for those who measure value in seamless tours, accessible staff, and a turnkey move-in experience.
Those who should consider alternatives are families and individuals who require a consistently reliable operations backbone over the long term. The most serious caveats center on maintenance responsiveness, communication, and management stability. Several reviews recount slow or incomplete responses to work orders, missed or mislogged maintenance requests, and erosion of trust when promises are not kept. Rent increases, quotes not honored, and the perception of frequent staff turnover, along with the possibility of inconsistent point-of-contact, peel away at the sense of security that many seek in a long-term home. For residents who prioritize predictable service, transparent pricing, and stable, accountable management, these patterns are a real red flag.
The principal positives, exceptional leasing experiences, well-appointed apartments, and well-cared-for grounds, often offset the initial appeal of this property, but only to a point. The standout is the leasing team’s ability to make tours informative and welcoming, with staff like Sheila Hayes, Kayla, and Princess repeatedly cited for warmth, responsiveness, and clarity. When work orders do move forward, maintenance can be prompt and capable, as evidenced by fast action on urgent issues and timely updates during repairs. The apartments themselves are described as clean, spacious, and nicely renovated, with on-site amenities that enhance daily living. These strengths create tangible value, especially during the first year, and they help residents feel connected to a caring community.
However, the main drawbacks tend to reappear over time and undermine the initial appeal. Ongoing concerns include inconsistent communication from the office, high staff turnover, and a perception that certain issues drift without resolution. Specific problems, ranging from delayed dishwashers and HVAC concerns to mold and leaks in some units, illustrate that maintenance can lag significantly when attention flags at the corporate or on-site level. Complaints about unreturned holding fees, misquoted rents, and a lack of timely updates after submitted requests point to a fragile operational rhythm that can erode trust. For families evaluating a move, these ongoing operational gaps are not trivial and must be weighed against the upfront warmth of the leasing experience.
In practical terms, due diligence should focus on three areas before committing: the current on-site leadership and their responsiveness; the formal maintenance expectations, including service-level agreements and escalation paths; and the financial terms, including what is included in the rent, any upcoming increases, and how move-in costs are handled if promises or quotes shift. Prospective residents should request a current, written summary of maintenance turnaround times and a clear contact path for urgent issues. It’s also prudent to tour with a few staff members in mind, note who provides consistent answers, who follows up, and who demonstrates a problem-solving mindset. Where the team shows stability and clear accountability, The Retreat at Southgate shines; where it does not, the gaps become consequential.
The bottom line is decisive: The Retreat at Southgate can deliver a welcoming, well-appointed home with a lively social scene and a responsive, engaging leasing process that makes moving in feel supported and straightforward. That said, the experience varies with management cycles and maintenance performance. For families prioritizing dependable service, clear pricing, and consistent communication, careful vetting is essential, and alternative communities with steadier operations may offer more predictable daily living. If choosing this community, insist on concrete protections, written maintenance timelines, a stable point of contact, and explicit rent terms, and plan to reassess after the first year to ensure the operational rhythm matches the initial warmth of the onboarding experience. A tour with the right staffers will reveal whether the current leadership can sustain the level of care that makes this place feel like a home, not a hotel.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (7 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.The Retreat at Southgate is an assisted living community located in Southgate, MI. Our community offers a range of amenities and care services to ensure our residents' comfort and well-being.
Our spacious apartments feature bath tubs, allowing residents to relax and unwind after a long day. We also have a beautician on-site, ensuring that our residents can easily access grooming and salon services without having to leave the community.
For entertainment, we provide cable or satellite TV in each apartment, as well as indoor common areas where residents can socialize and engage in various activities. Our devotional services are held on-site for those who wish to nurture their spiritual well-being.
At The Retreat at Southgate, we understand that some individuals may require short-term stays or respite care. Therefore, we offer this option to cater to different needs. Additionally, our community is designed to be wheelchair accessible with showers specifically designed for easy access.
We also prioritize connectivity by providing Wi-Fi/high-speed internet throughout the community so residents can stay connected with their loved ones and enjoy online activities.
In terms of care services, we offer diabetic care and medication management to ensure that our residents' health needs are met. Additionally, our dining options include vegetarian meals for those with specific dietary preferences or restrictions.
To further enhance our residents' daily lives, we provide devotional activities on-site for those who seek spiritual enrichment. In addition to the various amenities offered within our community, there are several nearby attractions such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals for easy accessibility and convenience.
At The Retreat at Southgate in Southgate, MI, we strive to create a warm and welcoming environment where our residents can feel comfortable and cared for while enjoying an active lifestyle.
This part of Southgate, Michigan offers a variety of convenient amenities for seniors looking to settle in the area. There are multiple pharmacies within close proximity, along with several healthcare facilities including women's health centers, eye care specialists, and heart and vascular specialists. In terms of dining options, there are a few cafes and restaurants nearby catering to different tastes. Additionally, the area boasts several parks for leisurely walks and outdoor activities. For transportation needs, there are several car rental options available as well as cargo services. Overall, this neighborhood provides a mix of healthcare services, dining options, recreational opportunities, and transportation convenience for seniors looking to relocate to Southgate.
The Retreat at Southgate offers competitive pricing for its room types compared to both Wayne County and the broader state of Michigan. For a semi-private room, residents can expect to pay $4,500 per month, which significantly exceeds the county average of $2,860 and the state average of $3,191. Similarly, for a private room, the cost is set at $4,800 - again higher than Wayne County's typical rate of $3,335 and Michigan's overall average of $3,675. This pricing reflects the premium services and amenities that The Retreat provides, positioning it as a more upscale option within the local market.
The Retreat at Southgate is located at 14901 Coventry Dr, Southgate, MI 48195 in Wayne County, Michigan
Yes, The Retreat at Southgate allows cats.
The Retreat at Southgate on seniors.fyi includes 16 photos including images showing bedroom, interior, windows, decor, closet, architecture, exterior, landscaping, and more.
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Interior
Decor
Living Room
Architecture
Bedroom
Windows
Minimalist
Staircase
Closet
