Evergreen Health And Living Center in Southfield, MI
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19933 West 13 Mile Road, Southfield, MI 48076
For more information about senior living options: (844) 490-3973
The therapists at Evergreen are angels and very professional. The staff are pleasant, courteous, and highly helpful. Keysha in OT is friendly, knowledgeable, and effective. Group therapy is engaging and enjoyable. Nurses and CNAs are attentive and go above and beyond to assist. Evergreen is a clean, welcoming, and well-staffed facility. Therapy helps patients regain strength and mobility. The wound care and other specialists provide excellent, compassionate care. The therapy team works cooperatively for patients’ betterment. Patients leave with improved mobility and a better outlook.
The reviewer described Evergreen as the worst place they’ve seen in over 20 years. They claimed the staff had bad attitudes and didn’t care about patients. They described the treatment as deplorable and said they argued with staff about their mom’s medication. They stated there were mice in the facility and that no one addressed it. They noted staff shortages leading to long wait times. They called the facility no place to play, emphasizing that it’s about rehabilitation, not vacation. They criticized the food quality, saying it had deteriorated since a previous visit. They recounted an incident where a staff member frowned at and scolded the receptionist.Evergreen Health And Living Center in Southfield is at its strongest for families who are prioritizing aggressive, therapy-driven rehab aimed at restoring mobility and independence. The community clearly thrives when residents arrive from hospital stays or need structured, goal-oriented rehabilitation to regain walking, balance, strength, and daily functioning. The therapy departments, OT, PT, and speech at times, are repeatedly praised for their skill, persistence, and ability to push patients toward real improvements. For seniors who value a lively, supportive atmosphere where therapists and nursing staff collaborate to drive progress, Evergreen stands out as a practical, results-focused choice. This is not a quiet, passive setting; it is a rehabilitation-forward environment where outcomes tend to be the defining measure of success.
That said, families should consider alternatives if reliability across all shifts or a uniformly consistent bedside experience is paramount. The reviews reveal a tension between an exceptionally capable therapy team and variability in day-to-day bedside interactions. A number of accounts highlight exceptionally compassionate CNAs, nurses, and support staff, but there are also persistent notes about slower responses to call lights, and at least one instance of perceived insensitivity among a CNA. For care plans that demand uniformly rapid, uniformly empathetic bedside care, especially for residents with complex needs, high fall risk, or cognitive impairment, prospective families should verify staffing levels, shift coverage, and escalation paths with management before admission. In short, Evergreen’s rehab engine runs smoothly; the caveat is ensuring the rest of the care engine is consistently aligned.
The strongest pro, therapeutic quality, strongly offsets several notable drawbacks. Across hundreds of notes, therapy stands out as the primary driver of positive outcomes. Multiple patients report meaningful gains in walking, balance, strength, and confidence, with therapists who are patient, clear, and often inspirational. The OT team, in particular, earns frequent praise for creating tailored exercises and finding ways to motivate even reluctant participants. The PT staff is described as demanding but fair, pushing residents to achieve goals and reclaim function. When therapy patients move toward home with improved mobility, that tangible progress reframes the overall experience, making the occasional lull in other domains easier to overlook. The therapy triumphs effectively compensate for occasional questions about call-light responsiveness and minor inconsistencies in daily nursing care.
Beyond therapy, Evergreen often earns high marks for the interpersonal warmth and professionalism of a broad swath of staff. The nursing team, RNs, LPNs, CNAs, appears broadly capable and genuinely caring, delivering supportive bedside care and a familiarity that makes family members feel confident in the resident’s daily experience. The facilities themselves receive consistent compliments on cleanliness, organization, and a welcoming environment. Additional strengths include engaging activities, an accessible salon and other amenities, and a sense that the care team truly treats residents like family rather than simply patients. In situations where discharge planning is involved, families repeatedly hear that staff are present, communicative, and invested in getting residents home safer and stronger.
However, the spectrum of resident experiences is not uniformly flawless. The single most actionable caution is the potential for uneven bedside attentiveness, which can influence perceived quality of life day-to-day. A handful of reviews mention wait times for assistance and a few individuals who felt rushed or less supported by certain staff members. One review describes a sanitation concern, visible mice, that, while not ubiquitous in every account, signals the need for ongoing housekeeping vigilance. Another review recounts a medication-management friction that developed into a disagreement with staff. These items do not erase the rehab successes or the overwhelmingly positive views of therapy, but they do underscore the reality that Evergreen’s strengths can coexist with meaningful, experience-altering gaps if not actively managed.
For families weighing options, Evergreen should be compared most directly against other therapy-centric skilled nursing facilities in the Detroit metro area. If immediate access to outstanding therapy and a warm, active environment are non-negotiable, Evergreen delivers. If the decision hinges on uniformly flawless bedside care and zero risk of call-light delays, it is prudent to schedule a candid tour, ask for the unit manager, and review staffing rosters, call-light response times, and recent quality metrics. Ask specifically about how therapy schedules integrate with rest, how caregivers handle high-need days, and what contingencies exist for staff shortages. If those questions reveal satisfactory assurances, Evergreen becomes a compelling choice for a rehab-focused stay with real potential to restore independence and quality of life.
In the end, Evergreen Health And Living Center earns its strongest recommendation for families seeking rehabilitation-first care anchored by a vigorous therapy program and a generally compassionate, approachable staff. The primary trade-off is the potential variability in bedside responsiveness and the need to stay vigilant about maintained staffing levels. For residents whose goal is to return home with improved mobility, the pros, robust therapy, tangible progress, and a welcoming, collaborative care culture, far outweigh the cons. Alternatives are worth considering for those who require a uniformly flawless bedside experience and proven, uninterrupted call-light responsiveness across every shift; otherwise, Evergreen remains a practical, capable, and often transformative option for recovery, indelible in its therapy-driven approach.
44 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (22 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Evergreen Health And Living Center in Southfield, MI is an assisted living community that offers a variety of care services to meet the needs of its residents. This community provides both respite care and skilled nursing facility services, ensuring that individuals receive the appropriate level of care.
Residents at Evergreen Health And Living Center enjoy a range of amenities to enhance their comfort and convenience. Each unit is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. The community features a dining room where delicious meals are served restaurant-style, accommodating special dietary restrictions. Additionally, there is a small library for reading enthusiasts and outdoor spaces such as gardens for residents to relax and enjoy nature.
The dedicated staff at Evergreen Health And Living Center provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. They also offer medication management services to ensure residents' health needs are met. A mental wellness program is available to support the emotional well-being of each individual.
Residents will find plenty of opportunities for social engagement through resident-run activities and scheduled daily activities. This helps foster a sense of community and promotes active participation among residents.
Located in Southfield, MI, Evergreen Health And Living Center offers convenience with several amenities in close proximity. There are 8 cafes nearby for residents to enjoy a coffee or meal outside the community. For those who appreciate being outdoors, there are 3 parks nearby where they can walk or spend time in nature. In terms of healthcare services, there are 15 pharmacies and 6 physicians within easy reach. Additionally, residents have access to various dining options with 15 restaurants nearby.
Overall, Evergreen Health And Living Center provides a comfortable and supportive environment with comprehensive care services and a variety of amenities to cater to the unique needs and preferences of its residents.
Evergreen Health And Living Center is located at 19933 West 13 Mile Road, Southfield, MI 48076 in Oakland County, Michigan
Evergreen Health And Living Center on seniors.fyi includes 5 photos including images showing dining, interior, architecture, building, landscaping, garden, piano, trees, and more.
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