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3.4 from 40 reviews
5 stars
22
4 stars
1
3 stars
1
2 stars
2
1 stars
14
Overall Review of American House Troy
common11 reviews mention this
Staff are described as welcoming
Residents and visitors consistently describe friendly, caring staff.
Multiple reviews describe the staff as friendly, warm, and caring, including day-to-day interactions that leave a positive impression. Care partners also mention being welcomed and supported when working with the community. Even some reviews focused on training and customer service reinforce a theme of approachability and responsiveness from staff members.
caveat7 reviews mention this
Care and supervision raise concerns
Some reviews question how closely residents are monitored and supported.
Several reviews describe lapses in day-to-day support, including concerns about supervision and whether residents are kept safe. Others point to failures in basic care tasks such as feeding and taking blood sugars, as well as issues related to medication handling and follow-through on care promises. A few reviews also describe staffing being unavailable or not acting appropriately during overnight or urgent situations. Residents and families in those accounts say they were left frustrated and worried.
caveat2 reviews mention this
Medication support is mixed
Medication routines are a recurring point of concern.
Some reviewers describe problems with medications, including medication being left out rather than administered as expected and inconsistencies that raised concern. Another review describes misses in related health monitoring like blood sugar checks. Even where staff is described positively elsewhere, these medication-related accounts stand out as specific, high-stakes failures.
caveat5 reviews mention this
Billing and rent changes frustrate families
Multiple reviews express frustration with billing accuracy and fees.
Several reviews describe issues with rent and billing, including incorrect deductions and difficulty getting charges corrected. Others mention unexpected fees tied to how rent is paid and report sharp rent increases. A few reviews also describe anxiety around lease and rent paperwork, with the overall theme being that cost changes and billing problems were hard to resolve.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Assisted Living
Independent Living
Amenities
Cable or satellite TV
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Transportation
Detroit Metropolitan-Wayne County (19 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.4 miles)
CVS Pharmacy (2.8 miles)
CVS Pharmacy (2.8 miles)
Walgreens (2.9 miles)
Walgreens (3 miles)
CVS Pharmacy (3.6 miles)
Rite Aid (3.7 miles)
Cafes
Starbucks (1.5 miles)
Starbucks (2 miles)
Starbucks (2.5 miles)
Starbucks (3 miles)
Starbucks (4.3 miles)
Starbucks Reserve (4.8 miles)
Panera Bread (5.5 miles)
Restaurants
McDonald's (1.6 miles)
Wendy's (1.9 miles)
Taco Bell (2.1 miles)
McDonald's (2.5 miles)
McDonald's (2.7 miles)
Taco Bell (2.9 miles)
Duo Restaurant & Lounge (3.5 miles)
Physicians
Beverly Hills Orthopedists (3.7 miles)
Providence Medical Center (3.8 miles)
Be Well Medical Center (4 miles)
Royal Oak Pediatrics PC (5 miles)
Millenium Diagnostic Center (5.5 miles)
Michigan Institute For Neurological Disorders (5.6 miles)
Beaumont Medical Center - West Bloomfield (6.6 miles)
Assisted living facilities offer crucial support for older adults needing help with daily activities but come with varying and significant costs, which can be financed through personal savings, government assistance programs, long-term care insurance, and home equity options. Professional guidance from experts can aid families in navigating these financial complexities to establish a sustainable budgeting approach for assisted living services.
Assisted living costs often exceed Social Security benefits, necessitating a combination of funding sources like state aid and Medicaid. Understanding the interaction between Social Security programs and available financial support is essential for affording such care.
The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.
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Assisted Living
Independent Living
Cable or satellite TV
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Detroit Metropolitan-Wayne County (19 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Specialized diabetic care
Securing Financial Support for Assisted Living: A Comprehensive Overview
Social Security Benefits and Assisted Living: Navigating Options Across the U.S.
An Extensive Exploration of the VA Aid and Attendance Benefit