120 Baseline Road, South Haven, MI 49090
For more information about senior living options: (844) 490-3973
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It is an excellent option for living in South Haven, with a convenient location and plenty of nature. Management and staff are very friendly to work with. Problems encountered are swiftly and painlessly resolved. The staff is friendly and works to fix issues in a timely manner. The natural surroundings are beautiful to watch, with deer and turkeys visiting. The apartments have a beautiful view from the balcony and neighbors are great. The manager is professional and gets things done. The property offers a great rate.
The complex is run down and needs serious updates. The managers and maintenance are described as unhelpful and incompetent. The office staff is rarely in the office and is unresponsive, making it hard to get help. There is a perception that there is never enough money in the budget to fix needed issues. The manager is accused of invading residents' privacy and showing favoritism toward her partner in maintenance. The parking lot changes were made to benefit the manager and her partner, at the expense of other residents. One reviewer calls living there a nightmare and warns not to move in. There are reports of privacy invasions by an outside inspector (Medallion) who does not fix problems. Maintenance reportedly enters units without notice.South Haven's living options present a mix of bright appeal and thorny concerns, reflected vividly in the collage of experiences shared by residents. On the positive side, the location itself is repeatedly praised: a convenient spot in South Haven with abundant nature nearby. Residents point to the natural surroundings as a major draw - deer and turkeys in the area, strolls through scenic views, and a generally beautiful environment that makes the everyday feel a little more serene. For many, the quality of life hinges on those outdoor perks, and the property's proximity to nature helps offset any other drawbacks. Some residents even highlight the excellent rate as an added incentive, making the apartment feel like a good balance of price and place.
Within that favorable frame, several reviews emphasize a warm, customer-oriented management spirit. The staff is frequently described as friendly and approachable, quick to respond, and eager to resolve issues. When problems do arise, the sense conveyed is that maintenance requests are handled in a timely and relatively painless manner, and that the team takes the effort to fix things without unnecessary delays. For residents who value a responsive staff, that willingness to assist appears to be a keystone of their living experience, reinforcing the impression that the place can feel both comfortable and well managed - at least in some units and moments.
Yet the narrative is far from uniform. A recurring thread in the feedback is a frustration with communication and managerial accountability. One reviewer reported repeatedly attempting to reach the manager with no return call, only to discover that the on-site team member had hinted the manager oversees other properties and isn't always present. This tension underscores a critical ambiguity: even when individual staff members are friendly and capable, there can be gaps that leave residents feeling neglected or unheard at the management level. Another voice echoes this concern, calling out the manager's broader duties and implying that timely communication and follow-through may falter when the manager is juggling multiple properties.
The spectrum of sentiment widens with a very negative, long-form account from a resident who has lived there for over a decade. According to this review, the property has deteriorated over time, with apartments described as run down and in need of serious updating. The complainant paints a picture of chronic maintenance and manager dissatisfaction, claiming the office staff is rarely present and that privacy and respect are compromised by staff behavior and perhaps favoritism. Allegations range from personal conflicts involving maintenance staff to biased budgeting that prioritizes the manager and their circle, rather than the broader resident population. The reviewer accuses the complex of creeping surveillance or intrusive checking by outsiders and describes parking arrangements that appear to favor certain individuals, with the net effect of making others feel shortchanged or ignored. The language is forceful and accusatory, conveying a strong sentiment of regret about the living situation and a desire to move out as soon as possible.
Interwoven with these stark claims is a more ambivalent strand: some residents remember the place starting on a high note and moving toward a less favorable view as time passes. There are mentions of peaceable or even pleasant early experiences - looking forward to move-in, appreciating the professional demeanor of the manager when expectations are met, and enjoying the balcony view that allows for a private connection with the outdoors. The sense here is that the property has moments of genuine care and potential, but those moments may be overshadowed by ongoing concerns that resurface repeatedly, especially around maintenance practices and the consistency of the management team.
The overall portrait, then, is a living mosaic of highs and lows. On the one hand, the nature-rich setting, affordable rates, and a generally friendly staff in some interactions create a compelling case for this community as a good place to live. On the other hand, there are substantial and specific complaints about privacy, routine access by staff without notice, uneven maintenance quality, and accusations of mismanaged budgets and favoritism that make the experience feel unstable and sometimes unfair. This contrast suggests that prospective residents will want to weigh what matters most to them: the immediate joy of a scenic, accessible, and potentially affordable home, or a more consistent, predictable management experience, with clear expectations and reliable communication.
In the end, the reviews collectively sketch a complex landscape. If you prize proximity to nature, a reasonable cost, and a friendly on-site presence, this place can offer a lot of warmth and charm. If, however, you require unwavering responsiveness, transparent budgeting, strict privacy boundaries, and a uniformly positive experience across all units, you may encounter significant frustrations. The most telling takeaway is that experiences vary widely from one resident to another, and even within different time periods for the same resident, suggesting that the quality of living here is heavily influenced by individual managers, maintenance staff, and the specific unit you inhabit.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.CCG Countryside is a premier assisted living community located in the charming town of South Haven, MI. We offer a range of care services including board and care home facilities as well as skilled nursing options.
Our community provides a comfortable and homely environment with fully furnished accommodations for our residents. With amenities like a dining room, outdoor spaces, and gardens, residents can enjoy their meals or relax in nature. Our housekeeping services ensure that the living spaces are always clean and tidy.
At CCG Countryside, we understand the challenges faced by our residents and offer assistance with activities of daily living such as bathing, dressing, and transfers. Our staff also works closely with healthcare providers to coordinate medical services and ensure that all the necessary care requirements are met. We provide medication management services to ensure that medications are taken correctly.
We take pride in our delicious and nutritious meal options that cater to special dietary restrictions such as diabetes diets. Meal preparation and service are provided to meet the individual needs of every resident.
Transportation arrangements for medical purposes as well as regular doctor's appointments can be easily made by our dedicated staff.
Residents at CCG Countryside can enjoy scheduled daily activities designed to promote engagement and socialization within our community.
In addition to the excellent amenities within our community, there are numerous external facilities nearby such as cafes, parks, pharmacies, restaurants, places of worship, transportation options, and hospitals ensuring easy access to various services.
Overall, CCG Countryside provides exceptional care services in a warm and welcoming environment surrounded by beautiful surroundings while offering convenient access to essential amenities nearby.
Ccg Countryside is located at 120 Baseline Road, South Haven, MI 49090 in Van Buren County, Michigan
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