Information last verified:
1703 Hyde Street, Sault Ste. Marie, MI 49783
For more information about senior living options: (844) 490-3973
The staff greeted him warmly on arrival and were helpful, friendly, and professional. His stay was made more personal by the nurses and staff. His physical therapist went out of their way to ensure he completed his therapy every day. The staff were amazing, very helpful, and full of information. The facility was very clean and well cared for, with kudos to the housekeeping team. The staff worked hard to take great care of the residents, creating a supportive, family-like atmosphere. Medilodge has a strong leadership team and a range of services including acute care, long-term living, and rehabilitation. The residents are number one, and their goals are the facility’s goals.
The facility did not bathe the patient for over two weeks, leaving him filthy. Staff took too long to respond to the call light, resulting in the resident not receiving timely care. The meals were awful, with hot dogs served on many nights. The doctor was described as arrogant and uncaring toward patients. There was not enough equipment or staff to properly care for residents. The facility was not as clean as claimed and used old, outdated equipment. Staff were rude to visitors, including relatives. The physical therapy department did not show progress, and insurance later stopped paying for services.The Merlin Home is best suited for families prioritizing hands-on rehabilitation and a warm, personal care culture. It works well for seniors who need skilled post-acute care or ongoing therapy delivered on-site, and for those who value staff who engage residents with genuine warmth. The setting is practical, near major routes and the college campus in Sault Ste. Marie, offering convenient access to services, with recently refreshed rooms and a variety of activities both on and off site. In short, this community rewards residents who respond well to regular, attentive interaction and structured rehabilitative programs.
The strongest draws are the people and the rehab infrastructure. Staff are frequently described as friendly, professional, and genuinely caring, with nurses and therapists going the extra mile to ensure daily therapy happens and needs are met. Families appreciate the sense of a “family feel,” quick responsiveness for routine requests, and a cohesive care team that includes physical, occupational, and speech therapy, supported by social services and activity programming. Cleanliness and maintenance come up as positives, and the facility’s leadership is often cited as engaged and capable, providing a backbone for coordinated care.
Yet, the community carries meaningful drawbacks that can tip the balance for many families. A recurring theme is inconsistent staffing and management gaps, which translate into variable call-light response times, uneven quality of daily care, and moments where residents feel left waiting or overlooked. Several reviews recount inadequate assistance with meals or daily needs, with some residents not receiving timely help or proper hydration and nourishment. Equipment gaps and aging infrastructure also surface, limiting what rehab and daily activities can accomplish at times. Food quality and menu flexibility can be hit or miss, with some families resorting to external meals to meet dietary preferences.
These positives and negatives do not cancel each other out; they offset in practical, situational ways. When rehabilitation progress, attentive routine care, and a supportive, engaged staff are paramount, the strengths of The Merlin Home, on-site therapy, a collaborative care approach, and a reassuring, home-like atmosphere, can help residents regain mobility and maintain well-being. The clean, refreshed environment, coupled with a community-forward leadership ethos, gives families confidence that their loved ones’ days will be well supervised and that case coordination will occur, even if occasional operational gaps appear. For many, this blend of care intensity and human connection remains compelling enough to endure occasional service fluctuations.
However, alternatives should be seriously considered for families who cannot tolerate the pattern of inconsistent staffing, inconsistent meal service, and billing or administrative friction reported by several reviewers. If transparent, predictable care and dependable daily help are non-negotiable, explore facilities with demonstrated staffing stability, stronger meal programs, and clearer billing practices. Look for communities with solid performance on call-light response times, evidence of adequate equipment for rehabilitation, and explicit policies to avoid abrupt discharge or billing surprises. Dementia or memory-care needs, if applicable, should be matched to a setting with proven specialized programming and steady supervision.
Practical next steps are clear. Visit in person and observe how staff interact with residents during meals, activities, and therapy sessions. Request a recent caregiver-to-resident ratio and ask for a sample daily schedule to see if therapy and assistance align with expectations. Review a current care plan for a specific resident to understand how goals are set, tracked, and communicated to families. Examine the dining options and meal plans, and if dietary restrictions apply, confirm accommodations in writing. Check state inspection records and speak with current residents or families to gauge consistency and responsiveness. With these checks, families can determine whether The Merlin Home aligns with priorities for rehabilitation-driven care and a trusted daily support system, or whether a more consistently staffed, nutrition-focused, and transparently managed option is a better fit.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chippewa County International (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Merlin Home in Sault Ste. Marie, MI is a welcoming and comfortable assisted living community that provides specialized care for seniors in need of board and memory care. The community offers a variety of amenities to enhance the residents' quality of life, including a spacious dining room where nutritious meals are served, fully furnished accommodations, a beautiful garden for outdoor relaxation, and housekeeping services to maintain cleanliness and organization.
Residents at The Merlin Home receive personalized assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also ensures coordination with healthcare providers to meet individual medical needs. The community is equipped to provide care for individuals with dementia or mild cognitive impairment through their specialized memory care programming. Special dietary restrictions, including diabetes diets, are accommodated in the meal preparation and service.
The Merlin Home understands the importance of mental wellness for their residents and thus offer a mental wellness program to promote emotional well-being. Medication management services are provided to ensure residents take their prescribed medications as directed.
Transportation arrangement for medical appointments is available, ensuring that residents have easy access to necessary healthcare services. Additionally, there are various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby for convenience and leisure activities.
In summary, The Merlin Home in Sault Ste. Marie offers comprehensive care services in a warm and inviting environment. With its range of amenities and personalized care options tailored to individual needs, this assisted living community strives to enhance the overall well-being and quality of life for its residents.
The Merlin Home is located at 1703 Hyde Street, Sault Ste. Marie, MI 49783 in Chippewa County, Michigan
The Merlin Home offers a comprehensive suite of features specifically designed to enhance the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers helps maintain the dignity and comfort of individuals who may struggle with these daily activities, while 24-hour supervision ensures safety and security around the clock. Medication management is crucial for maintaining health, preventing complications due to missed doses. Meal preparation and service cater to nutritional needs, promoting physical well-being. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through coordination with health care providers. Additionally, specialized memory care programming and a mental wellness program address cognitive challenges directly, providing activities tailored to engage residents meaningfully. Together, these offerings create an environment that supports both physical health and emotional stability for those facing the demands of memory impairment.
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