403 South Ravine, Sault Ste. Marie, MI 49783
For more information about senior living options: (844) 490-3973
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The staff and management greet residents warmly and are helpful, friendly, and professional. Nurses and staff make the stay personal and caring for each resident. The physical therapy team goes out of their way to ensure daily therapy is completed. The facility is very clean and well-maintained, with dedicated housekeeping. The staff are attentive and promptly respond to residents' requests for coffee, water, and snacks. Medilodge is led by a strong leadership team with dedicated staff providing comprehensive rehab and acute care on site. Families and residents note a welcoming, friendly, and supportive atmosphere that feels like a family.
The reviewers state that staff did not bathe the patient for over two weeks, leaving him filthy. Equipment is old and outdated, and the food is horrible. Doctor Dargis is described as arrogant and uncaring, with management blamed for the facility's downfall. There is not enough staff to properly care for residents; understaffing is a problem. Staff were rude to family members and did not respond promptly to call lights. Residents were not fed adequately, and caregivers did not take enough time to assist with meals. The doctors suggested there was no way to help and told the family to take the patient home to die. Billing practices were unclear and resulted in unexpected charges. Scheduling and transportation arrangements were chaotic and inconsistent. Meal plans were awful, with low-quality options like hot dogs on many nights. The facility is criticized for poor management and staffing and is not recommended. Some staff allegedly failed to bathe residents properly and pay adequate attention to their care.Across Medilodge facilities, families recount a broad spectrum of experiences, with some stays feeling like warmly attentive, professional care and others slipping into gaps in attention, communication, and basic daily needs. Several reviewers emphasize that the care can be very personal and compassionate when the staff connect with residents, while others describe persistent problems that range from hygiene concerns to slow response times and questionable medical management. The stories come from multiple locations, including the original Medilodge sites and Medilodge of Sault Ste. Marie, painting a landscape of mixed outcomes rather than a uniform picture.
On the positive side, a few accounts highlight welcoming, capable teams and individualized attention. One reviewer recalls being greeted by staff and management upon arrival, with a staff culture described as helpful, friendly, and highly professional. The stay was made more personal by the nurses, and the physical therapists were singled out for going "out of their way" to ensure daily therapy. In a different vein, several reviewers described Medilodge as a very good place overall, praising the facility's clean environment, the responsiveness of staff to residents' needs, and the overall leadership that seems to keep the operations running smoothly. In these stories, families felt that their loved ones were cared for with real attention to daily routines, rehabilitation goals, and social engagement, with individual staff members earning particular thanks for their warmth and efficiency.
There are also frequent reminders that the quality of experience can vary dramatically by location and by person. Positive testimonials often mention the care teams' ability to help residents participate in activities, the sense of a "family" atmosphere, and the ongoing maintenance of a clean, well-kept facility. Some reviewers specifically praise the breadth of services - acute care, long-term living, and short-term rehabilitation - with mentions of a robust medical-administrative ecosystem that includes housekeeping, physical therapy, occupational therapy, speech therapy, social services, dietary, activities, and transportation. Others celebrate specific staff who make a difference, such as warm welcomes from front desk or admissions staff, and caregivers who respond quickly to requests for coffee, water, or snacks. In locations near colleges or campuses, reviewers note easy access to conveniences and nearby amenities, which can enhance the rehab or convalescent experience.
Yet a substantial number of experiences highlight serious concerns that cannot be overlooked. Several reviewers recount scenes of neglect or slow response to basic needs. One family described a father dying of cancer who returned from hospice filthy because he hadn't been bathed during his two-week stay, while his wife observed that staff did improve for her mother when she stayed alert and assertive. Calls for help sometimes went unanswered for extended periods, and in some cases the patient's meals were inconsistent or not aligned with dietary needs, prompting families to arrange outside meals. The same narrative thread includes outdated or inadequate equipment, questionable cleanliness, and a sense that the facility's management and medical teams were ill-prepared to address escalating medical needs or to communicate clearly with families about billing, discharge plans, and care goals. The bitterness in these accounts is amplified by stories of confusing billing practices, unexpected charges, and tension around discharge timing.
Within this spectrum of dissatisfaction, there are standout warnings about specific staff members and isolated incidents that color a reader's impression of the facility. For example, one reviewer cautions others not to leave a family member in the care of a named staff member, citing poor bathing habits and insufficient attention to residents. Even amid such strong criticism of certain individuals, the same reviewer notes that there are other staff who display the warmth and competence families expect from a good nursing home. This kind of granular feedback - positive on one hand, scathing about a particular employee on the other - reflects the larger pattern: quality seems highly dependent on who is on duty and how well the facility supports its workers and residents.
Billing and scheduling complexities appear repeatedly as a source of distress. Families recount situations where a parent's care seems misaligned with expectations for coverage or coverage language, leading to surprise bills or last-minute changes in pickup or discharge timing. One review describes a confusing billing experience for a mother with stage 4 cirrhosis, where a large bill appeared after expectations had suggested full coverage, followed by a flurry of calls from nurses and a social worker suggesting options that seemed impractical given the patient's medical needs. The rhythm of care - timing for discharge, transportation arrangements, and the ability to manage sensitive transitions - appears to be a frequent sticking point for many families, underscoring how administrative processes can shape the overall experience as much as the hands-on care.
Overall, the collection of reviews makes clear that Medilodge can be a place of real, compassionate care and genuine improvements in a resident's daily life, especially when staff are proactive, personable, and well-supported by the administration. It can also be a place where families feel they must remain vigilant, advocate aggressively for their loved ones, and sometimes consider alternatives if care standards slip. The contrast between praise for warm, attentive staff and cautionary tales about neglect, miscommunication, and outdated practices suggests that prospective families should evaluate local facility performance, speak with administrators, tour the building, and, where possible, speak candidly with current residents and families about daily routines, response times, and how the facility handles medical and dietary needs. In locations near colleges or with strong rehabilitation programs, residents may benefit from integrated services and a more active daily schedule. Ultimately, Medilodge appears to deliver strong, patient-centered care in some cases, while other reviews emphasize the importance of ongoing oversight, clear communication, and a persistent focus on the basics of bathing, timely assistance, nutritious meals, and respectful treatment.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chippewa County International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Woodview Home in Sault Ste. Marie, MI is an assisted living community that offers a range of amenities and care services to promote a comfortable and convenient lifestyle for its residents. The community provides fully furnished accommodations with a dining room and outdoor space for residents to enjoy.
Housekeeping services are available to ensure a clean and well-maintained living environment. Move-in coordination is provided to ease the transition into the community. Residents can stay connected with telephone and Wi-Fi/high-speed internet services.
The care services at Woodview Home focus on assisting residents with their daily activities such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive appropriate medical attention. Special dietary needs, including diabetes diets, are catered to during meal preparation and service. Medication management is also provided to ensure that residents take their medications as prescribed.
Transportation arrangements are made for medical appointments, as well as regular transportation needs. Woodview Home is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals for easy access to various amenities and services.
In addition to these services and amenities, Woodview Home offers scheduled daily activities to keep residents engaged and entertained.
Overall, Woodview Home provides a supportive and comfortable environment where seniors can receive personalized care while enjoying a range of amenities and nearby resources for a fulfilling lifestyle.
Woodview Home is located at 403 South Ravine, Sault Ste. Marie, MI 49783 in Chippewa County, Michigan
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