1413 Gratiot Road, Saginaw, MI 48602
For more information about senior living options: (866) 208-4318
Serenity Springs Costs & Pricing
At Serenity Springs, the monthly cost for a studio apartment is competitively priced at $2,500. This figure stands in stark contrast to the average costs within Saginaw County, where studios typically run around $3,790, and even more so against the broader state average of $3,824 for similar accommodations. This significant difference underscores Serenity Springs' commitment to providing quality living options that are both affordable and appealing to prospective residents looking for value without compromising on comfort or service.
| Floor plans | Serenity Springs | Saginaw County | Michigan |
|---|---|---|---|
| Studio | $2,500 | $3,790 | $3,824 |
Overall Review of Serenity Springs
Pros
The staff goes above and beyond for their patients.- The facility is super clean and well taken care of.
- It is a wonderful place.
- The staff is great and the facility is nice.
- The atmosphere is great, and the staff and residents are friendly and welcoming.
Cons
The dad did not receive good care there.- They did not notify the family about moving his dad to a hotel due to no heat.
- He did not receive treatment for his legs.
- They never called back when someone needed to talk to them.
- A resident can ring the bell as much as he wants, but there is usually no one in the halls or anywhere to be seen.
- It would be better to put a loved one in the middle of a grocery store for the rest of their life.
- The place is terrible.
- There is poor care of patients.
- The facility is understaffed.
- The place is crooked, and there are better nursing homes in Saginaw that should be chosen instead.
Review
Serenity Springs in Saginaw, MI is best suited for families prioritizing a clean, welcoming environment with a positive social atmosphere where residents can connect with friendly, visible staff when they are on the floor. The facility often impresses with its orderly spaces and an ambiance that feels friendly and home-like. It can work well for seniors who value everyday livability, are comfortable with some variability in staff presence, and rely more on a pleasant environment and resident community than on constant, highly medicalized oversight. This is not the pick for families whose main decision drivers are consistently strong clinical care, rapid responsiveness, and airtight reliability in operations.
Those who may want to consider alternatives are families whose loved one depends on steady, proactive clinical attention and dependable communication. If rapid call-backs, timely interventions, and predictable staffing levels are non-negotiables, Serenity Springs often falls short in those areas. The history of communication gaps, occasional delays in responding to family inquiries, and reports of understaffing undermine confidence for residents requiring frequent assistance or close supervision. Issues around basic operations, such as heat management and proper notification about care changes, amplify the risk for families seeking a consistently dependable care experience.
On the positives, the strongest points lie in cleanliness, maintenance, and the overall atmosphere. The building is described as well kept, with a neat, orderly environment that supports dignity and comfort. When staff are present, residents are said to be well-treated, with some caregivers going beyond what’s expected to make rounds meaningful and supportive. There is a sense of warmth and welcome among many staff members and residents, contributing to a social, community-oriented vibe that can improve quality of life for those who can participate in daily activities and social interactions. In short, Serenity Springs can deliver a genuinely pleasant daily living experience, provided care needs align with staffing realities.
The principal drawbacks cluster around staffing and consistency of care. Recurrent concerns include under-staffing, long gaps in coverage, and insufficient attention to walkers, wound care, or routine medical needs. Several accounts describe communication lapses, with families not being updated promptly about changes in status, failures to return calls, and critical information not being conveyed in a timely fashion. A particularly troubling incident cited moving a loved one to a hotel due to no heat, without timely notification, underscores vulnerabilities in crisis handling and operational reliability. The explicit judgments labeling the facility as “terrible,” “understaffed,” or “crooked” reflect genuine, recurring fears about safety and trust in daily care.
This is a facility where the pros and cons must be weighed against individual risk tolerance. The clean, welcoming environment and the ability to cultivate social connections can offset some challenges for residents who are relatively independent or have lighter medical needs, especially if family members stay closely involved and insist on clear, tested care plans and regular progress updates. However, for residents with higher care demands or those who require consistent, immediate staff responses, the cons tend to overwhelm the benefits. The decisive factor is whether proactive family engagement and strict accountability can be built into the care arrangement to mitigate staffing gaps and communication issues.
Recommendation: Serenity Springs can be a reasonable choice for families prioritizing environment and community, provided there is an explicit plan to monitor care quality and staffing, plus a willingness to advocate actively. Prospective residents should request detailed staffing metrics by shift, examples of timely responses, and a clear protocol for emergencies and notifications. Tour the facility with questions focused on response times, daily routines, and the handling of heat or utility concerns. If reliability, consistent medical oversight, and transparent communication are paramount, consider alternatives in the Saginaw area that offer stronger clinical continuity and a track record of sustained staffing and accountability.
105 resident community capacity
Assisted Living
Independent Living
Memory Care
Activities on-site
Air-conditioning
Bath tubs
Beautician on-site
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Mbs International (15 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Art classes
Concierge services
Cooking classes
Happy hour
Karaoke
Live dance or theater performances
Live musical performances
Planned day trips
Trivia games
Wii bowling
Wine tasting
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