1006 Congress Avenue, Saginaw, MI 48602
For more information about senior living options: (844) 490-3973
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Over the years, many families have formed strong bonds with CMU Health, thanks to a combination of compassionate clinicians, thorough care, and a sense that the providers really see them as people, not just patients. Several parents describe their experience with CMU pediatrics as more than a medical visit - it's like family. They praise the pediatric team for listening, taking time with each child, and addressing concerns with warmth and respect. In particular, one mother highlighted Katie as an amazing provider for little ones, noting that the practice treats families like they're part of a family, not just patients in a system. That sentiment echoes across multiple reviews, with caregivers frequently commending the pediatricians, nurse practitioners, and medical assistants as patient, kind, and genuinely invested in their children's health.
Maternal-fetal medicine and obstetric care at CMU also receive high marks from many patients. Reviewers consistently describe ultrasound technicians and obstetric providers as knowledgeable, communicative, and reassuring. One patient specifically celebrated the team at maternal-fetal medicine for making ultrasound explanations clear and informative, calling the experience one of the best they've had with healthcare providers in a long time. Dr. Haddad is singled out by several as an especially caring and thorough clinician who dedicates time to understanding patients' timelines and symptom progression. In the broader OB/GYN and pregnancy care arena, patients have also praised doctors like Dr. Mello for listening and providing thoughtful, patient-centered guidance about medications and pregnancy safety, and NP Ellis for compassionate, practical care that respects the patient's perspective even when they're also a provider themselves.
There's a strong thread of appreciation for specialists who go beyond routine checkups to form meaningful, ongoing relationships. Dr. Nichols is described as the kind of physician who truly listens, works with the patient to reach a diagnosis, and creates an actionable treatment plan, a sentiment echoed by others who feel heard and valued in long-term care. Dr. Sundstrom is celebrated for her attentiveness and for treating every visit with care and consideration. Several patients also commend Dr. Rene and Dr. Variar for their kindness, knowledge, and thorough approach, noting that they consistently take time to answer questions and ensure patients understand their condition and treatment options. The sense of collaboration among providers - where doctors, nurses, and office staff work as a team to support families - is a recurring positive theme.
ACCOMPANYING PRAISE FOR STAFF AND EXPERIENCE Beyond the clinicians themselves, many reviews highlight the broader CMU Health team - nurses, medical assistants, and front-desk staff - when describing positive experiences. A common compliment is that staff members are accommodating, friendly, and professional, capable of making visits smooth and informative. Several patients specifically mention the quality of the lab and ultrasound services, with remarks about the care and competence of the technicians, such as Linda, who performed ultrasounds with praise for her professionalism. The sense of care extends to the operational side as well, with many families noting that, when questions arise, the team does their best to help and explain what to expect next.
Not every experience, however, aligns with that high level of satisfaction. A subset of reviews details frustrations with administrative and communication issues that can mar otherwise positive clinical encounters. Some patients report difficulty reaching the office by phone, delayed responses to messages, and front-desk communication gaps that leave families feeling let down or unsure about appointment timing and advice given after hours. In particular, there are accounts of on-call responsiveness failing during urgent moments - an exceptionally distressing experience when a patient or their loved one is in labor or dealing with heavy bleeding. A number of parents describe being told, or feeling, that certain concerns are "normal," or not treated as urgencies, which understandably generates anxiety and prompts some to seek care elsewhere or to pursue legal channels. There are also explicit warnings about consent for student involvement during visits, with some patients reporting they were not asked for consent before students participated in exams, which left them feeling unsettled or traumatized.
These mixed experiences - outstanding clinical care from several doctors and strong, supportive relationships with many providers, contrasted by administrative barriers - appear to shape overall impressions of CMU Health. On the one hand, parents repeatedly praise specific physicians for their empathy, thoroughness, and patient-centered approach, including experiences delivering babies and caring for newborns in NICU settings. On the other hand, recurring concerns about accessibility, communication, and administrative responsiveness remind readers that the quality of the patient experience can hinge as much on office logistics as on medical expertise. In several reviews, patients acknowledge that much of the care they value stems from the clinicians themselves, while simultaneously urging the system to improve how it handles calls, follow-up, and the consent process for students.
In sum, CMU Health is portrayed as a place where many families find highly capable, compassionate clinicians who dedicate time to understand their health journeys - whether it's pediatrics, obstetrics, or maternal-fetal medicine. The most consistently glowing testimonials center on the doctors who listen, explain clearly, and treat patients like people with unique stories and needs. Yet, there remains a clear message from others that great medical talent must be matched by equally reliable communication and administrative responsiveness. For families seeking care at CMU Health, the takeaway is a nuanced one: expect excellent medical expertise and warm, patient-focused clinicians, but be prepared to advocate for timely communication and consent, especially in urgent situations or when student involvement is a factor.
Courtneys Care in Saginaw, MI is an exceptional assisted living community that provides a comprehensive range of amenities and care services to ensure our residents' comfort, convenience, and well-being. Our residents can enjoy their meals in our spacious dining room, where delicious and nutritious meals are prepared and served by our friendly staff. Each apartment is fully furnished, allowing our residents to feel at home immediately upon arrival.
Our community boasts a beautiful garden and outdoor space, providing opportunities for relaxation, leisurely walks, or socializing with fellow residents. We also offer housekeeping services to ensure clean and tidy living spaces for our residents at all times. Wi-Fi/high-speed internet access is available throughout the facility, enabling our residents to stay connected with loved ones or engage in online activities.
At Courtneys Care, we understand the importance of providing assistance with daily activities such as bathing and dressing. Our dedicated caregivers are trained to provide this support sensitively and respectfully. Additionally, we offer assistance with transfers for those who may require help in moving from one place to another.
We prioritize the coordination of health care providers for our residents. This includes ensuring proper communication between healthcare professionals involved in their care. We also have experience in managing diabetes diets and catering to special dietary restrictions to ensure optimal nutrition for all individuals.
Transportation arrangements for medical appointments are easily facilitated by our team so that residents can attend necessary medical visits without any hassle. Furthermore, there are numerous pharmacies and physicians conveniently located near our community, ensuring quick access to healthcare services when needed.
In addition to the excellent amenities and care services provided at Courtneys Care, we offer a variety of engaging activities tailored to the interests and preferences of each resident. These scheduled daily activities promote socialization among peers while keeping them active and entertained.
Our community is situated in a prime location with several cafes, parks, restaurants, theaters, hospitals nearby, providing ample opportunities for exploration and entertainment.
Courtneys Care in Saginaw, MI is a place where residents can enjoy a comfortable and fulfilling lifestyle knowing that their needs are being met with personalized care and attention.
Courtneys Care is located at 1006 Congress Avenue, Saginaw, MI 48602 in Saginaw County, Michigan
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