Courtneys Care

1006 Congress Avenue, Saginaw, MI 48602

For more information about senior living options: (844) 490-3973

4.1 from 100 reviews
5 stars
70
4 stars
5
3 stars
5
2 stars
3
1 stars
17

Assisted Living

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Courtneys Care

    Overall Review of Courtneys Care

    Pros

    • pro CMU Pediatrics is described as wonderful, with Katie regarded as an amazing provider for little ones and families treated like family.
    • pro Rachel Rezmer is praised as amazing and the best doctor the patient has had, including pregnancy care and hysterectomy.
    • pro Maternal Fetal Medicine offers an amazing ultrasound experience, with the technician being knowledgeable and thorough in explanations.
    • pro Dr. Haddad is described as wonderful - caring, thorough, and attentive to the timeline of symptoms.
    • pro The care from a specific doctor was so thorough that the patient felt they received more attention in one visit than in years elsewhere.
    • pro Dr. Sundstrom is highly regarded, with years of positive experiences and strong recommendations as a gynecologist.
    • pro Linda, the ultrasound tech, is praised as amazing, polite, and professional.
    • pro The CMU staff - doctors, MAs, and the office team - are consistently described as wonderful, caring, and knowledgeable.
    • pro Dr Rene and the CMU team are called the absolute best.
    • pro Dr Variar is described as amazing - kind, knowledgeable, and sincere - and highly recommended.
    • pro NP Ellis is described as amazing and inspiring, demonstrating compassion without centering her own experiences.
    • pro Dr Shepard is amazing and helps patients feel comfortable.
    • pro CMU's pregnancy care is outstanding, with staff showing love and connection and strong recommendations for expectant mothers.
    • pro CMU Houghton delivered five babies with excellent care, including NICU support, described as the best doctors and nurses.

    Cons

    • pro The clinic allegedly does not ask for patient consent for student involvement, leaving patients feeling traumatized and violated.
    • pro The office staff are described as not returning phone calls or responding promptly, making it hard to reach and schedule care.
    • pro The staff are perceived as uncaring and uninterested in patients' well-being, with examples of critical concerns going unanswered.
    • pro A patient reported a nurse told bleeding was "normal" and that follow-up wouldn't be for months, implying unsafe or dismissive care.
    • pro The front desk and office personnel are described as not compassionate or knowledgeable, causing emotional distress.
    • pro A patient with PCOS felt doctors were not helpful and blamed weight for infertility, with repeated ineffective treatments.
    • pro One reviewer simply described the experience as "Horrible."

    Review

    Over the years, many families have formed strong bonds with CMU Health, thanks to a combination of compassionate clinicians, thorough care, and a sense that the providers really see them as people, not just patients. Several parents describe their experience with CMU pediatrics as more than a medical visit - it's like family. They praise the pediatric team for listening, taking time with each child, and addressing concerns with warmth and respect. In particular, one mother highlighted Katie as an amazing provider for little ones, noting that the practice treats families like they're part of a family, not just patients in a system. That sentiment echoes across multiple reviews, with caregivers frequently commending the pediatricians, nurse practitioners, and medical assistants as patient, kind, and genuinely invested in their children's health.

    Maternal-fetal medicine and obstetric care at CMU also receive high marks from many patients. Reviewers consistently describe ultrasound technicians and obstetric providers as knowledgeable, communicative, and reassuring. One patient specifically celebrated the team at maternal-fetal medicine for making ultrasound explanations clear and informative, calling the experience one of the best they've had with healthcare providers in a long time. Dr. Haddad is singled out by several as an especially caring and thorough clinician who dedicates time to understanding patients' timelines and symptom progression. In the broader OB/GYN and pregnancy care arena, patients have also praised doctors like Dr. Mello for listening and providing thoughtful, patient-centered guidance about medications and pregnancy safety, and NP Ellis for compassionate, practical care that respects the patient's perspective even when they're also a provider themselves.

    There's a strong thread of appreciation for specialists who go beyond routine checkups to form meaningful, ongoing relationships. Dr. Nichols is described as the kind of physician who truly listens, works with the patient to reach a diagnosis, and creates an actionable treatment plan, a sentiment echoed by others who feel heard and valued in long-term care. Dr. Sundstrom is celebrated for her attentiveness and for treating every visit with care and consideration. Several patients also commend Dr. Rene and Dr. Variar for their kindness, knowledge, and thorough approach, noting that they consistently take time to answer questions and ensure patients understand their condition and treatment options. The sense of collaboration among providers - where doctors, nurses, and office staff work as a team to support families - is a recurring positive theme.

    ACCOMPANYING PRAISE FOR STAFF AND EXPERIENCE Beyond the clinicians themselves, many reviews highlight the broader CMU Health team - nurses, medical assistants, and front-desk staff - when describing positive experiences. A common compliment is that staff members are accommodating, friendly, and professional, capable of making visits smooth and informative. Several patients specifically mention the quality of the lab and ultrasound services, with remarks about the care and competence of the technicians, such as Linda, who performed ultrasounds with praise for her professionalism. The sense of care extends to the operational side as well, with many families noting that, when questions arise, the team does their best to help and explain what to expect next.

    Not every experience, however, aligns with that high level of satisfaction. A subset of reviews details frustrations with administrative and communication issues that can mar otherwise positive clinical encounters. Some patients report difficulty reaching the office by phone, delayed responses to messages, and front-desk communication gaps that leave families feeling let down or unsure about appointment timing and advice given after hours. In particular, there are accounts of on-call responsiveness failing during urgent moments - an exceptionally distressing experience when a patient or their loved one is in labor or dealing with heavy bleeding. A number of parents describe being told, or feeling, that certain concerns are "normal," or not treated as urgencies, which understandably generates anxiety and prompts some to seek care elsewhere or to pursue legal channels. There are also explicit warnings about consent for student involvement during visits, with some patients reporting they were not asked for consent before students participated in exams, which left them feeling unsettled or traumatized.

    These mixed experiences - outstanding clinical care from several doctors and strong, supportive relationships with many providers, contrasted by administrative barriers - appear to shape overall impressions of CMU Health. On the one hand, parents repeatedly praise specific physicians for their empathy, thoroughness, and patient-centered approach, including experiences delivering babies and caring for newborns in NICU settings. On the other hand, recurring concerns about accessibility, communication, and administrative responsiveness remind readers that the quality of the patient experience can hinge as much on office logistics as on medical expertise. In several reviews, patients acknowledge that much of the care they value stems from the clinicians themselves, while simultaneously urging the system to improve how it handles calls, follow-up, and the consent process for students.

    In sum, CMU Health is portrayed as a place where many families find highly capable, compassionate clinicians who dedicate time to understand their health journeys - whether it's pediatrics, obstetrics, or maternal-fetal medicine. The most consistently glowing testimonials center on the doctors who listen, explain clearly, and treat patients like people with unique stories and needs. Yet, there remains a clear message from others that great medical talent must be matched by equally reliable communication and administrative responsiveness. For families seeking care at CMU Health, the takeaway is a nuanced one: expect excellent medical expertise and warm, patient-focused clinicians, but be prepared to advocate for timely communication and consent, especially in urgent situations or when student involvement is a factor.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Mbs International (9 miles away) Mbs International (9 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Courtneys Care in Saginaw, MI is an exceptional assisted living community that provides a comprehensive range of amenities and care services to ensure our residents' comfort, convenience, and well-being. Our residents can enjoy their meals in our spacious dining room, where delicious and nutritious meals are prepared and served by our friendly staff. Each apartment is fully furnished, allowing our residents to feel at home immediately upon arrival.

    Our community boasts a beautiful garden and outdoor space, providing opportunities for relaxation, leisurely walks, or socializing with fellow residents. We also offer housekeeping services to ensure clean and tidy living spaces for our residents at all times. Wi-Fi/high-speed internet access is available throughout the facility, enabling our residents to stay connected with loved ones or engage in online activities.

    At Courtneys Care, we understand the importance of providing assistance with daily activities such as bathing and dressing. Our dedicated caregivers are trained to provide this support sensitively and respectfully. Additionally, we offer assistance with transfers for those who may require help in moving from one place to another.

    We prioritize the coordination of health care providers for our residents. This includes ensuring proper communication between healthcare professionals involved in their care. We also have experience in managing diabetes diets and catering to special dietary restrictions to ensure optimal nutrition for all individuals.

    Transportation arrangements for medical appointments are easily facilitated by our team so that residents can attend necessary medical visits without any hassle. Furthermore, there are numerous pharmacies and physicians conveniently located near our community, ensuring quick access to healthcare services when needed.

    In addition to the excellent amenities and care services provided at Courtneys Care, we offer a variety of engaging activities tailored to the interests and preferences of each resident. These scheduled daily activities promote socialization among peers while keeping them active and entertained.

    Our community is situated in a prime location with several cafes, parks, restaurants, theaters, hospitals nearby, providing ample opportunities for exploration and entertainment.

    Courtneys Care in Saginaw, MI is a place where residents can enjoy a comfortable and fulfilling lifestyle knowing that their needs are being met with personalized care and attention.

    Nearby Places of Interest

    Physicians

    • Covenant Heart Specialists (0.2 miles)
    • Covenant Healthcare (0.2 miles)
    • Maternal Fetal Medicine (0.2 miles)
    • Covenant Center for the Heart (0.2 miles)
    • Raphael Mark Do Raphael Mark Do Saginaw (0.2 miles)
    • Seton Cancer Institute (0.8 miles)
    • Tri-City Internists (0.9 miles)

    Hospitals

    • Hospital Hospitality House (0.2 miles)
    • Covenant Hospital - Labor & Delivery (0.3 miles)
    • Covenant Cooper (0.3 miles)
    • Select Specialty Hospital (0.3 miles)
    • St Mary's Of Michigan (0.5 miles)
    • Covenant G I (0.5 miles)
    • Covenant Medical Center (0.9 miles)

    Pharmacies

    • Rite Aid (0.3 miles)
    • Walgreens (0.4 miles)
    • Care Pharmacy (0.5 miles)
    • Food Value & Pharmacy (0.5 miles)
    • Medwins Pharmacy (0.9 miles)
    • Advanced Care Pharmacy (1.1 miles)
    • Faler Pharmacy (1.1 miles)

    Cafes

    • Tim Hortons (0.4 miles)
    • Starbucks (2.9 miles)
    • Starbucks (3.3 miles)
    • Panera Bread (3.4 miles)

    Restaurants

    • Panda House Chinese Restaurant (0.8 miles)
    • State Street Tony's (1 miles)
    • Fuzzy's (1.1 miles)
    • Baywood Lounge (1.2 miles)
    • Heck's Bar (1.3 miles)
    • Subway (1.3 miles)
    • McDonald's (1.3 miles)

    Theaters

    • Temple Theatre (0.8 miles)

    Parks

    • William H. Haithco Recreation Area (2.5 miles)
    • Briarwood Park (2.8 miles)
    • Zauel Park (3.1 miles)

    Frequently Asked Questions

    Where is Courtneys Care?

    Nearby Communities

    Related Resources

    • assisted living for disabled adultsComprehensive Residential Support and Assisted Living Solutions for Individuals with Disabilities

      The article examines the complexities of assisted living for individuals with disabilities, emphasizing the need for tailored care solutions that enhance quality of life and social inclusion, while addressing financial challenges and advocating for community integration. It discusses various housing options, the importance of financial assistance through public benefits, and highlights trends towards integrated and technology-driven solutions in disability-focused housing.

    • assisted living for disabled adultsComprehensive Supportive Living Arrangements for Adults with Disabilities

      Assisted living for adults with disabilities has transformed to provide personalized care and support services aimed at improving residents' quality of life while balancing independence and assistance. However, low-income individuals often face challenges in affording these services, requiring navigation of various financial resources and advocacy for better policies and solutions.

    • how to pay for assisted livingFunding and Affording Assisted Living: A Thorough Overview

      Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor