Anthology of Rochester Hills

Pros

• The staff at Anthology of Rochester Hills consistently demonstrates outstanding care and compassion for residents and their families.
• Many families appreciate the excellent communication from management, keeping them informed about their loved one's well-being.
• The facility is praised for its cleanliness and beautiful environment, making it an inviting place for residents.
• Residents enjoy a variety of activities that cater to different interests, enhancing their quality of life.
• Families feel grateful for the warm welcome and accommodating nature of the staff during the transition into assisted living.
• The food served at Anthology is generally well-received, with a good variety available for residents.
• Families express confidence in the caregiving team’s dedication to ensuring the well-being of their loved ones, particularly during challenging times like the COVID-19 pandemic.
• The welcoming atmosphere fosters a sense of community that makes residents feel at home and happy.

Cons

• Staffing Issues: The facility had serious staffing problems, with only one or two caregivers for 32 residents during many shifts.
• Inadequate Training: Employees were noted to be poorly trained in proper lifting and moving procedures, leading to incidents of carelessness.
• Medication Management Failures: Medications were lost, not filled correctly, and there were ongoing issues with medication management.
• High Staff Turnover: There was an extremely high employee turnover rate, which contributed to the substandard care.
• Lack of Accountability: Concerns raised with management about staff behavior often received only lip service without substantial changes.
• Insufficient Resident Monitoring: A resident was able to leave the facility unnoticed and traveled a significant distance in extreme heat due to lack of supervision.
• Poor Food Quality: The quality of food served at the facility had declined over time.
• Neglectful Care: There were reports of residents being left unattended and not receiving timely assistance when needed.
• Garbage Left Unattended: Garbage was left out for an extended period, indicating a lack of attention to cleanliness standards.
• Limited Activities During Tours: When touring the facility, there was a noticeable lack of activities available for residents at that time.

Summary

The complexities of choosing an assisted living facility can be daunting, as evidenced by the varied experiences shared about Anthology of Rochester Hills. Overall, the sentiments expressed range from appreciation for the compassionate staff to serious concerns about staffing shortages and care quality. A strong theme throughout several reviews is the attention and kindness displayed by caregivers, which many families found reassuring during their loved ones’ transitions into care.

One of the most frequently noted positives was the dedication and compassion of the staff members. Many reviewers praised how well staff understood individual resident needs and provided updates, particularly in cases involving more delicate situations like hospice care. Families appreciated being kept informed about any significant changes or emergencies concerning their loved ones, highlighting a level of transparency that fosters trust. For some families, these caring interactions made them feel secure enough to refrain from searching for alternative facilities, emphasizing that while surroundings matter, emotional support and personal touch are paramount.

While the caregiving was generally well-received, multiple reviews pointed out serious concerns regarding staffing levels. A number of family members reported witnessing understaffing across various shifts. The alarming reality of having only one or two caregivers responsible for 32 residents raised red flags about attentiveness and response times to resident needs. Some users described instances where medication was mishandled or staff did not respond promptly to calls for help—issues that detracted from users' overall satisfaction with the facility.

Reviewers also discussed inconsistencies in meal quality and availability. While some found meals satisfactory—which could be critical for residents on regular diets—others felt there were shortcomings in terms of menu variety and snack options available to residents. Additionally, issues with kitchen staff professionalism emerged as a point of contention among several families who voiced dissatisfaction with food service at Anthology.

The activities offered at Anthology drew mixed reviews as well; some felt they adequately addressed diverse interests among residents while others observed lower levels of engagement during tours compared to what they expected from an assisted living community focused on enriching residents' lives through activities. Such disparities reveal how challenging it can be for facilities to cater effectively to a wide range of personalities and preferences among elderly populations.

On a positive note, many families expressed gratitude towards leadership at Anthology for their open communication regarding care challenges—a crucial factor during tumultuous phases like those experienced during COVID-19. Even amid complaints regarding specific aspects such as medication management or kitchen inefficiencies, an overarching sense of appreciation remained evident among those who had direct interactions with administrative staff.

Despite varying opinions on certain operational facets within Anthology’s environment—from staffing difficulties impacting care delivery to culinary inconsistencies—numerous families have ultimately bestowed praise upon its warm atmosphere and attentive personnel. The amalgamation of heartfelt testimonials suggests that while there are areas needing improvement, Anthology remains committed to providing a nurturing home-like experience aimed at enhancing seniors’ quality of life—the underlying mission that resonates deeply within this complex landscape of senior living options.

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This area of Rochester Hills, Michigan offers a variety of amenities that would be beneficial for seniors looking to retire in a peaceful and convenient location. With several physicians' offices nearby, including Paint Creek Ob/Gyn and Balian Eye Center, residents can easily access medical care. There are also pharmacies such as Rite Aid and Walgreens within a short distance for medication needs. In terms of dining options, there are cozy pubs like R J's Pub and family-friendly establishments like Rochester Mills Beer Co. The presence of churches such as Oakland Christian Church and St Joseph Catholic Church provide opportunities for spiritual nourishment. Additionally, the beautiful parks like Bloomer Park and Addison Oaks County Park offer scenic outdoor spaces for leisurely walks or picnics. Overall, this area provides a well-rounded environment suitable for senior living with easy access to healthcare, dining, worship, recreation, and entertainment options.

Physicians

• Paint Creek Ob/Gyn (1.9 miles)
• Balian Eye Center (3 miles)
• Dr Mahjoub (4.5 miles)
• Orion Family Physicians (5.3 miles)
• Sg Pediatrics Of Lake Orion (5.3 miles)
• Neighborhood Primary Care (5.4 miles)
• Dermatology Center of Lake Orion (5.4 miles)

Restaurants

• R J's Pub (2 miles)
• Paint Creek Tavern (2.9 miles)
• Rochester Mills Beer Co. (3.2 miles)
• Rochester Brunch House (3.2 miles)
• Main Street Billiards (3.3 miles)
• Shake Shack (3.7 miles)
• McDonald's (3.8 miles)

Pharmacies

• Rite Aid (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.9 miles)
• Ascension Providence Rochester Pharmacy (3.1 miles)
• Kroger Pharmacy (3.5 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (5.1 miles)

Places of Worship

• Oakland Christian Church (2.5 miles)
• Kensington Orion (4.8 miles)
• Church Of The Holy Redeemer (6.4 miles)
• St Joseph Catholic Church (6.9 miles)

Parks

• Rochester Municipal Park (2.9 miles)
• Bloomer Park (3.9 miles)
• Stony Creek Nature Center (4.1 miles)
• Addison Oaks County Park (5.2 miles)
• Earl E Borden Park (5.5 miles)
• Innovation Hills (5.5 miles)
• Gilcher Park (5.6 miles)

Cafes

• Starbucks (5.1 miles)
• Starbucks (5.7 miles)
• Panera Bread (6.2 miles)
• Starbucks (6.2 miles)
• Panera Bread (6.3 miles)
• Antonio's Cafe & Grill (6.3 miles)

Hospitals

• Beaumont Hospitals Departments (5.3 miles)
• Pontiac Osteopathic Hospital (5.9 miles)

Theaters

• Emagine Rochester Hills (5.9 miles)