Ridgeway in Richmond, MI

72188 Russ Road, Richmond, MI 48062

For more information about senior living options: (844) 490-3973

4.3 from 18 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
0
1 stars
3

Assisted Living

Overall Review of Ridgeway

Pros

  • pro The staff were professional and caring.
  • pro The level of care and attention to keep residents safe and well was absolutely outstanding.
  • pro They ensured residents were consistently showered, had clean clothes, were comfortable, and their snack preferences were noted for stocking.
  • pro The little details of care made all the difference.
  • pro The environment is clean, peaceful, and feels more like a home than a facility.
  • pro The staff are genuinely kind, attentive, and treat residents with care and respect.
  • pro Ridgeway now feels like a true community.
  • pro The leadership and staff are dedicated, friendly, and professional, with quality care as the top priority.
  • pro The setting is a quiet, park-like country setting with caring staff and clean interiors.

Cons

  • pro The anxiety levels of the family were maxed out upon arrival at the facility.
  • pro The first few nights were a bit rough for him.
  • pro Ridgeway foster care performs absolutely no activities with the patients there.
  • pro A nurse dropped a patient, and the patients' clothes and food were constantly stolen.
  • pro The reviewer does not recommend this place whatsoever.

Review

Ridgeway Assisted Living and Memory Care in Richmond, Michigan is best suited for families seeking a warm, home-like environment where attentive, personalized care for older adults - especially those with memory challenges - takes priority over hospital-style routines. The community shines for residents who benefit from a calm, intimate setting and steady daily supports, including medication assistance, personal care, safe wandering, and engagement tailored to individual preferences. Those who value consistent, caring staff who treat residents like family will find Ridgeway's culture appealing. Conversely, families needing a highly structured day with a robust slate of activities or someone requiring closer, 24/7 medical supervision may want to explore alternatives that offer more intensive oversight or more extensive programming.

Several reviews underscore a deep, hands-on commitment from Ridgeway's team. Observations of medication adjustments, daily hygiene routines, and proactive safety measures point to staff who anticipate needs and respond with professionalism. The recent ownership transition in 2024 is repeatedly credited with elevating the environment - from cleaner spaces to a more home-like atmosphere - where residents appear settled, engaged, and treated with respect. Family members frequently mention the management trio by name, signaling accessible leadership and accountability. The environment is described as calm, sensory-friendly, and personable, with staff who tune in to preferences - from snacks to sleep schedules - reducing anxiety for both residents and their families.

However, the community is not without caveats. One-star voices raise concerns about activity levels, suggesting a lack of structured programming that keeps residents actively engaged. A separate account cites a safety lapse and a theft concern, which, if accurate, would undermine trust and raise questions about security and incident handling. While these accounts must be weighed against the broader pattern of positive experiences, they do indicate credible areas families should verify: the consistency and creativity of memory-care activities, clear incident reporting, and the effectiveness of security measures. Prospective residents should request a typical weekly calendar, examples of memory-care programming, and a walk-through of how misplacements or distress are handled.

On balance, Ridgeway's strengths - personalized attention, a clean, welcoming setting, and a demonstrated focus on safety and well-being - often offset drawbacks for families prioritizing dignity, comfort, and steady routines over high-energy programming. The memory-care emphasis appears embedded in everyday practices and environmental design, offering reassuring structure and familiar cues for residents with dementia. The leadership changes appear to have translated into better staff cohesion, clearer communication with families, and a more homelike culture, all of which contribute to happier residents and lower caregiver turnover. Still, the facility's ability to deliver consistently meaningful daily activities and airtight security policies will be decisive for families weighing Ridgeway against a more activity-rich or higher-security option.

For families deciding, Ridgeway offers a practical, compassionate option when the priority is a warm, home-oriented setting with steady, attentive staff who treat residents with dignity. The next steps are concrete: tour the home with questions about memory-care programming, meet the manager (Dee), and request a sample week's activity calendar, a representative care plan, and a copy of the safety protocols. Observe care interactions during routine tasks - med administration, bathing, and dressing - and meet the staff who will be assigned to the resident. Given the leadership's track record, use the opportunity to discuss ongoing quality improvements, staff training, and how family communication is handled after hours and on weekends.

Ultimately, Ridgeway stands out as a thoughtful, caring choice for seniors who want a supportive, resident-centered environment in a quiet, country-like setting. The combination of compassionate staff, a clean, homelike atmosphere, and visible leadership creates a credible foundation for reliable day-to-day care, especially for memory-care needs. Families who expect constant, highly energetic programming or perfect, all-encompassing security may prefer a facility with a more robust activity schedule or different oversight features. The recent transformation under new ownership strengthens Ridgeway's case as a trusted community - one where residents feel known, cherished, and kept safe, while families gain clarity and peace of mind about the ongoing care journey.

Features

Housing

  • 21 resident community capacity 21 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Ridgeway in Richmond, MI is a fully furnished assisted living community that offers a range of amenities to ensure comfort and convenience for its residents. Each unit is equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication. The community also provides dining facilities and meal preparation services, allowing residents to enjoy delicious meals without the hassle of cooking.

Ridgeway prioritizes the health and well-being of its residents by offering various care services. Residents receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also helps coordinate with healthcare providers and ensures medication management. Additionally, there is a mental wellness program in place to support the emotional needs of residents.

The community boasts beautiful outdoor spaces and gardens where residents can relax and enjoy nature. Transportation services are available for both everyday needs and medical appointments. Move-in coordination is provided to make the transition into Ridgeway as seamless as possible.

Residents can participate in a variety of activities offered by the community, including community-sponsored events, religious services, resident-run activities, and scheduled daily activities. Special dietary restrictions are accommodated during meal times, ensuring that every resident's nutritional needs are met.

Located in Richmond, MI, Ridgeway enjoys close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. This allows residents easy access to additional amenities outside of the community.

Overall, Ridgeway provides a comfortable and supportive environment where seniors can maintain their independence while receiving personalized care and enjoying an active lifestyle.

Nearby Places of Interest

Richmond, Michigan offers a convenient and diverse range of amenities for seniors living in the area. With multiple physician offices, pharmacies, and healthcare facilities nearby, residents have easy access to medical care. This area also boasts several cafes and restaurants for dining options, as well as parks for leisurely walks and outdoor activities. Places of worship are within close proximity for spiritual fulfillment, and transportation options are available at the nearby Romeo Airport. Additionally, there is a movie theater for entertainment and a nearby hospital for any emergencies that may arise. Overall, Richmond provides a well-rounded community with everything seniors may need for comfortable living.

Physicians

  • Richmond Professional Center (3 miles)
  • Main Street Chiropratic & Massage Therapy (3.7 miles)
  • Henry Ford Richmond OB/GYN (4.6 miles)
  • Henry Ford Family Medicine (4.7 miles)
  • North Macomb Medical (4.8 miles)
  • St. Clair Eye (4.8 miles)
  • Tender Care Pediatrics (7.2 miles)

Cafes

  • Village Cafe (3.4 miles)
  • Tim Hortons (4.4 miles)
  • Achatz Handmade Pie Company (8.1 miles)
  • Tim Hortons (8.4 miles)
  • Tim Hortons (9.8 miles)
  • Panera Bread (10.6 miles)
  • Tim Hortons (11 miles)

Parks

  • Armada Village Park (3.6 miles)
  • CRC Park (8.1 miles)
  • Memorial Park (9.4 miles)
  • Red Aurand Park (10.4 miles)
  • Walter and Mary Burke Park (11.3 miles)
  • River Bends Park (11.4 miles)
  • Ruedisale Park (11.5 miles)

Pharmacies

  • Health Mart Pharmacy (3.6 miles)
  • Rite Aid (4.7 miles)
  • Kroger Pharmacy (4.8 miles)
  • Meijer Pharmacy (8.4 miles)
  • CVS Pharmacy (9.9 miles)
  • Walgreens (10.8 miles)
  • CVS Pharmacy (11 miles)

Places of Worship

  • St Augustine Rectory (3.9 miles)
  • Almont New Church Assembly (11 miles)
  • St Mary Queen of Creation Roman Catholic Church (11.3 miles)
  • St Peter Lutheran Church (12.3 miles)

Restaurants

  • Achatz Handmade Pie Company (3.9 miles)
  • McDonald's (4.3 miles)
  • J Knapp's (4.7 miles)
  • Burger King (4.7 miles)
  • Ted's Coney Island (4.7 miles)
  • Mr Z's Palace (6.2 miles)
  • Blake's Ciderhouse & Winery (7.1 miles)

Transportation

  • Romeo Airport (D98) (8.5 miles)

Theaters

  • MJR Chesterfield Crossing Digital Cinema 16 (11 miles)

Hospitals

  • FMCNA Dialysis of Chesterfield (12.1 miles)
  • St John Medical Center (13 miles)

Frequently Asked Questions

What floor plans and room types does Ridgeway offer?
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