Senior Helpers - Richmond, MI

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Senior Helpers - Richmond, MI

69289 Main Street, Richmond, MI 48062

For more information about senior living options: (844) 490-3973

3.9 from 7 reviews
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Overall Review

Pros

  • pro The customer is very happy with Senior Helpers and would recommend their services to others.
  • pro The customer appreciates being able to use Senior Helpers as a respite when necessary.
  • pro The company has good communication and addresses any issues that arise.
  • pro The staff at Senior Helpers is good and provides excellent care.
  • pro There are no complaints with the service, and the parents are happy with the staff that visits.

Cons

  • pro The office staff at Senior Helpers was extremely rude and unprofessional when it came to resolving problems.
  • pro If it wasn't for the few caregivers they had, this person wouldn't keep Senior Helpers hired.
  • pro Occasionally, Senior Helpers would send someone who is a smoker, and as non-smokers, they could smell it on their clothes when they came in from taking smoke breaks.
  • pro The person believes they waited too late to get help from Senior Helpers for their mom, who sun downs severely.
  • pro They had three different caregivers over four days, and unfortunately, their mom fell and broke her right arm while under their care.
  • pro They are currently awaiting placement in a psychiatric unit to treat their mom's behavioral issues and do not think she will return home.
  • pro Although there are no complaints about the service provided by Senior Helpers, this person's parents require alternating care from two girls and face difficulties due to their parent's behavioral issues.

Review

Senior Helpers of Richmond is a highly recommended service for families in need of care for their elderly loved ones. One satisfied customer expressed their happiness with the company, citing their flexibility and minimal time requirements as key factors in choosing Senior Helpers. The customer also praised the company's excellent communication skills, stating that they are always contacted promptly if any issues arise. This recommendation comes with the advice to ensure that the company knows who to call in case of an emergency or problem.

However, not all reviews were positive. Another customer described their experience with the office staff as "horrible," claiming that they were rude and unprofessional when it came to resolving problems. They did, however, appreciate being able to use the service as respite care when needed. This mixed review suggests that while some aspects of Senior Helpers' services are satisfactory, there may be room for improvement in certain areas.

One particular concern raised by a customer was the occasional presence of caregivers who are smokers. As non-smokers, they noticed the smell of smoke on these individuals' clothes when they returned from smoke breaks. Although overall satisfaction with the company was expressed, this issue should be addressed to provide a better experience for all clients.

Another customer shared their experience with Senior Helpers during a difficult time when their mother's condition worsened due to severe sundowning. They had multiple caregivers over a short period but faced challenges providing adequate care during this time. Unfortunately, their mother fell and broke her arm while under the supervision of these caregivers. As a result, she needed hospitalization and potential placement in a psyche unit for treatment of behavioral issues. It is important to note that this incident may have been influenced by the severity of the mother's condition rather than solely reflecting on Senior Helpers' services.

On a more positive note, another client had no complaints about Senior Helpers' service. They mentioned that two caregivers alternated days to provide care for their parents and praised the excellent communication and prompt resolution of any problems or concerns. This customer commended the level of service and value provided by Senior Helpers, stating that their parents were happy with the staff who visited them.

In conclusion, Senior Helpers of Richmond receives both positive and negative reviews from customers. While some appreciate the company's flexibility, communication, and overall value, others have had issues with the office staff's professionalism and encountered challenges in providing care during specific circumstances. Addressing these concerns would likely improve the overall experience for clients utilizing Senior Helpers' services.

Description

Senior Helpers - Richmond, MI is a highly regarded assisted living community located in the serene town of Richmond, Michigan. Situated amidst a peaceful residential neighborhood, our community offers a safe and comfortable haven for seniors seeking personalized care and support.

With two cafes nearby, residents can enjoy the convenience of grabbing coffee or a light meal with friends or loved ones. It provides an ideal setting for socializing and enjoying some quality time outdoors.

Additionally, having two pharmacies nearby ensures that our residents have easy access to their necessary medications and healthcare supplies. This proximity guarantees that their medical needs are promptly met, enhancing their overall well-being.

Our commitment to providing comprehensive care is further exemplified by the presence of five renowned physicians in close proximity to our community. This convenient access allows residents to schedule appointments easily and receive regular check-ups or specialized medical attention whenever required.

In terms of dining options, our residents have the luxury of choosing from an array of five fantastic restaurants nearby. Whether they prefer fine dining experiences or casual meals with friends, our community's location ensures that they have plenty of delicious choices at their fingertips.

Furthermore, there is a nearby place of worship for those who wish to nurture their spiritual well-being. Our residents can participate in religious activities, find solace and peace in prayer or meditation sessions within close proximity to their home.

At Senior Helpers - Richmond, MI, we pride ourselves on creating an engaging environment where seniors can thrive physically, emotionally, and socially while receiving the assistance they need. With convenient amenities like cafes, pharmacies, physicians' offices, restaurants, and places of worship just moments away from our community's doorstep, we offer residents a fulfilling and enriching lifestyle surrounded by all the local conveniences.

Nearby Places of Interest

This part of Richmond, Michigan offers a variety of conveniences and amenities that may be appealing for senior living. With multiple cafes, restaurants, pharmacies, and healthcare facilities nearby, residents have easy access to essential services. The presence of several parks provides opportunities for outdoor recreation and relaxation. Additionally, the close proximity to theaters and transportation options allows for entertainment and easy travel arrangements. Overall, this area combines practicality with recreational opportunities, making it a potentially attractive location for seniors looking for a comfortable and convenient living environment.

Cafes

  • Village Cafe (0.2 miles)
  • Tim Hortons (1.3 miles)
  • Tim Hortons (6.2 miles)
  • Achatz Handmade Pie Company (7.1 miles)
  • Biggby Coffee (9 miles)
  • Tim Hortons (9.3 miles)
  • Panera Bread (9.9 miles)

Physicians

  • Richmond Professional Center (0.4 miles)
  • Henry Ford Richmond OB/GYN (1.4 miles)
  • Henry Ford Family Medicine (1.5 miles)
  • St. Clair Eye (1.6 miles)
  • North Macomb Medical (1.7 miles)
  • New Haven Medical Center (6 miles)
  • Tender Care Pediatrics (6.1 miles)

Places of Worship

  • St Augustine Rectory (0.7 miles)
  • St Mary Queen of Creation Roman Catholic Church (9.2 miles)
  • St Peter Lutheran Church (13.1 miles)

Restaurants

  • McDonald's (1.1 miles)
  • J Knapp's (1.6 miles)
  • Ted's Coney Island (1.6 miles)
  • Burger King (1.6 miles)
  • T's Rockin Roadhouse (4.8 miles)
  • Adair Bar (6.3 miles)
  • McDonald's (6.6 miles)

Pharmacies

  • Rite Aid (1.6 miles)
  • Kroger Pharmacy (1.7 miles)
  • Meijer Pharmacy (6.2 miles)
  • Health Mart Pharmacy (6.8 miles)
  • CVS Pharmacy (8.8 miles)
  • Walgreens (9 miles)
  • CVS Pharmacy (9.1 miles)

Parks

  • Armada Village Park (6.8 miles)
  • Memorial Park (7.7 miles)
  • CRC Park (8.2 miles)
  • Red Aurand Park (8.5 miles)
  • Ruedisale Park (9.1 miles)
  • Walter and Mary Burke Park (9.3 miles)
  • River Bends Park (12.8 miles)

Theaters

  • MJR Chesterfield Crossing Digital Cinema 16 (10.4 miles)

Transportation

  • Romeo Airport (D98) (11.2 miles)

Hospitals

  • FMCNA Dialysis of Chesterfield (11.6 miles)

Frequently Asked Questions

Where is Senior Helpers - Richmond, MI?

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