Several reviewers describe delays when residents press call buttons or request assistance, including situations where staff took hours to respond. One reviewer also reports emergency button and nurse response issues, and another describes patients being left in unsafe conditions. A different review attributes the problem to staffing and suggests call lights are not visible or actionable in memory-care units.
caveat5 reviews mention this
Food quality gets mixed to poor
Food is frequently criticized as low quality.
While some reviewers say the food is good, more negative reviews focus on meals being unpleasant or inadequate, including claims of cold food and difficulty following dietary needs. Several accounts describe needing to bring food from outside or dissatisfaction with substitutions. A few reviewers also connect food complaints with broader concerns about care and operations.
common4 reviews mention this
Therapy support stands out
Rehab and therapy are commonly highlighted as helpful.
Multiple reviewers mention physical therapy and occupational therapy as attentive and beneficial during recovery. Some describe therapy staff as caring, encouraging, and actively involved in helping them regain mobility. Even among mixed experiences, therapy is often described more positively than other parts of day-to-day care.
common4 reviews mention this
Facility cleanliness and upkeep matter
Many reviewers say the building is clean and well kept.
Several reviewers praise the facility as clean, well maintained, and easy to navigate. A number of visit experiences also emphasize cleanliness and an organized check-in process. On the other hand, a few negative reviews describe the opposite, including reports of residents being filthy or care issues contributing to an unclean impression.
common10 reviews mention this
Staff kindness shows up repeatedly
Many families describe staff as kind and helpful.
Across many reviews, families and visitors describe staff members as friendly, caring, and responsive to questions. Some praise specific roles like nurses, CNAs, therapists, discharge planning, and activity staff for being patient and supportive. At the same time, multiple negative reviews argue that kindness does not offset problems with staffing, response times, and supplies.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
126 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Richmond Professional Center (0.2 miles)
Henry Ford Richmond OB/GYN (1.7 miles)
Henry Ford Family Medicine (1.8 miles)
St. Clair Eye (2 miles)
North Macomb Medical (2 miles)
New Haven Medical Center (5.8 miles)
Tender Care Pediatrics (5.9 miles)
Cafes
Village Cafe (0.6 miles)
Tim Hortons (1.6 miles)
Tim Hortons (6.2 miles)
Achatz Handmade Pie Company (6.9 miles)
Biggby Coffee (9 miles)
Tim Hortons (9.3 miles)
Panera Bread (9.7 miles)
Places of Worship
St Augustine Rectory (1 miles)
St Mary Queen of Creation Roman Catholic Church (9.2 miles)
St Peter Lutheran Church (12.8 miles)
Restaurants
McDonald's (1.5 miles)
J Knapp's (1.9 miles)
Burger King (1.9 miles)
Ted's Coney Island (1.9 miles)
T's Rockin Roadhouse (5.3 miles)
McDonald's (6.4 miles)
Adair Bar (6.7 miles)
Pharmacies
Rite Aid (1.9 miles)
Kroger Pharmacy (2 miles)
Meijer Pharmacy (6.2 miles)
Health Mart Pharmacy (6.4 miles)
CVS Pharmacy (8.8 miles)
CVS Pharmacy (8.8 miles)
Walgreens (9 miles)
Parks
Armada Village Park (6.4 miles)
Memorial Park (7.7 miles)
CRC Park (7.8 miles)
Red Aurand Park (8.5 miles)
Ruedisale Park (9.2 miles)
Walter and Mary Burke Park (9.3 miles)
River Bends Park (12.4 miles)
Theaters
MJR Chesterfield Crossing Digital Cinema 16 (10.1 miles)
Medilodge Of Richmond on seniors.fyi includes 8 photos including images showing landscaping, building, windows, interior, living room, outdoors, architecture, lobby, and more.
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