Medilodge Of Richmond

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  • Interior

    A modern reception desk area with overhead lighting.

  • Outdoors

    A pathway leading to a building with a green awning, surrounded by grass and trees under a clear blue sky.

  • Living Room

    Bright living room with a fireplace, armchairs, and large windows.

  • Building

    A modern building entrance with a mix of stone and siding exterior.

  • Architecture

    An aerial view of a residential building surrounded by lush greenery and a winding driveway under a partly cloudy sky.

  • Trees

    A sign for Medilodge of Richmond surrounded by trees and landscaping.

  • Windows

    A bright and clean hospital room with two patient beds separated by a curtain, featuring large windows.

Medilodge Of Richmond

34901 Division Road, Richmond, MI 48062

For more information about senior living options: (844) 490-3973

2.5 from 10 reviews
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Skilled Nursing Facility

Overall Review of Medilodge Of Richmond

Pros

  • pro The facility is clean and well-maintained, with beautiful gathering rooms and comfortable patient rooms.
  • pro One aide named Havana was described as fantastic, patient, knowledgeable, and attentive to the patients' needs.
  • pro The physical rehab staff was cheerful and supportive during recovery.
  • pro The staff was accommodating and took the time to show families everything they needed to know about the facility.
  • pro Patients enjoyed entertainment and activities provided by the facility, such as television, animal visits, and live piano music.
  • pro Previous residents reported that nurses and CNAs were loving and caring during their stay.

Cons

  • pro The facility neglected residents, with patients waiting excessively long for assistance, leading to distress and pain.
  • pro There were insufficient aides, resulting in a lack of care and attention given to patients.
  • pro Many staff members displayed rudeness and a lack of compassion towards residents.
  • pro The food quality was consistently poor, often served cold, leaving patients unable to eat adequately.
  • pro Patients did not receive their medications on time, causing significant health concerns.
  • pro Calls for help went unanswered for extended periods, compromising patient safety.
  • pro Residents were left in hallways or unattended, highlighting serious staffing issues.
  • pro One reviewer described the overall experience as dreadful and the environment as uninviting and frustrating for both patients and families.

Review

The Medilodge of Richmond has garnered a mix of reviews from families and patients, revealing a complex picture of experiences that range from deeply troubling to unexpectedly positive. Many reviewers have expressed profound dissatisfaction with the quality of care provided at the facility. Common themes include allegations of neglect and inadequate staffing, which severely impacted patients' welfare. One reviewer poignantly described their mother’s ordeal with delays in receiving necessary assistance, sometimes waiting as long as an hour or more for help. This was particularly distressing given their mother's inability to attend to basic needs on her own due to pain and mobility issues.

In stark contrast to the claims of sufficient staffing made by some administrative personnel, several family members highlighted the lack of attentive care, especially from aides who seemed overwhelmed or indifferent. Instances were reported where aides prioritized other duties over immediate patient needs, leaving vulnerable residents unattended for extended periods. The disparity between management’s assertions about staffing levels and the on-the-ground reality faced by patients and their families raises serious concerns about accountability within the facility.

Compounding these issues is grim commentary on the food served at Medilodge of Richmond. Multiple reviewers qualified it as "pitiful" and noted that meals were often served cold or unappetizing. Some families reported having to supplement their loved ones’ diets with outside food due to the poor quality of meals provided by the facility's kitchen. This not only reflects poorly on basic nutritional standards but also underscores a broader systemic failure in providing comprehensive care for those dependent on such facilities during recovery.

While there are numerous negative accounts, there were also a few bright spots among the reviews that acknowledged specific staff members who stood out for their exceptional care. One aide named Havana was celebrated for her compassionate demeanor and attentiveness toward her patients, proving that not all staff members exhibited insufficient levels of care. Such mentions illustrate that while many feel let down by systemic issues, individual caregivers can still make meaningful impacts in desperate situations.

Additionally, some reviews indicate a complete transformation in experiences over time; one reviewer noted improvements following discussions with administration about patient concerns. Enhanced focus during certain periods led to better care temporarily before falling back into previous patterns as if improvements were ephemeral rather than sustainable changes in practice.

On an optimistic note, there are instances where families have found solace in recent renovations and staff dynamics post-rebuilding efforts at Medilodge of Richmond; some appreciated the cleanliness and comfort offered by updated facilities along with friendly interactions with staff aiming to accommodate visitors’ needs effectively. However, these positives do little to overshadow repeated testimonies regarding negligence that left several families devastated over lost loved ones or ongoing distress experienced by current residents.

Overall, while some families express satisfaction with aspects like activities provided for residents or particular caregiving efforts from dedicated individuals within the team at Medilodge of Richmond, overwhelming evidence points towards serious deficiencies in adequate patient care standards throughout much of its operations—leaving many unwilling ever to consider returning loved ones under similar circumstances again.

Features

Housing

  • 126 resident community capacity 126 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Medilodge Of Richmond in Richmond, MI is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on promoting independence and well-being, this community provides a comfortable and welcoming environment for seniors.

Residents have access to a beauty salon, where they can receive professional hair and nail care services. They can also enjoy their favorite TV shows and movies with cable or satellite TV in their private rooms. For transportation needs, the community operates a convenient transportation service to help residents get around town.

A computer center is available for those who want to stay connected with loved ones or browse the internet. The dining room offers restaurant-style dining with delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated to ensure each resident's specific needs are met.

To keep residents active and engaged, Medilodge Of Richmond features a fitness room where they can participate in physical activities. There is also a gaming room for some friendly competition and a small library for those who love reading.

The community provides housekeeping services to maintain clean and tidy living spaces for residents. Each unit is fully furnished, giving residents the convenience of moving in without worrying about furnishing their own space. Wi-Fi/high-speed internet ensures that residents stay connected online.

Care services at Medilodge Of Richmond include 24-hour call system and supervision, ensuring round-the-clock assistance if needed. Trained staff members are available to provide assistance with bathing, dressing, transfers, and other activities of daily living. Medication management is also provided for those who require it.

The community places an emphasis on mental wellness with their mental wellness program, promoting emotional well-being among residents. Meal preparation and service are offered according to diabetes diet guidelines, catering to individuals with specific dietary requirements. Special dietary restrictions are also taken into consideration for personalized care.

Residents can enjoy various activities planned throughout the week such as fitness programs, day trips, and resident-run activities. A concierge service is available to help residents plan their activities and make the most of their time. The community also offers easy access to nearby amenities including cafes, pharmacies, physicians, restaurants, and places of worship.

Overall, Medilodge Of Richmond provides a supportive and engaging environment where residents can thrive while receiving the necessary care and assistance they need.

Nearby Places of Interest

Physicians

  • Richmond Professional Center (0.2 miles)
  • Henry Ford Richmond OB/GYN (1.7 miles)
  • Henry Ford Family Medicine (1.8 miles)
  • St. Clair Eye (2 miles)
  • North Macomb Medical (2 miles)
  • New Haven Medical Center (5.8 miles)
  • Tender Care Pediatrics (5.9 miles)

Cafes

  • Village Cafe (0.6 miles)
  • Tim Hortons (1.6 miles)
  • Tim Hortons (6.2 miles)
  • Achatz Handmade Pie Company (6.9 miles)
  • Biggby Coffee (9 miles)
  • Tim Hortons (9.3 miles)
  • Panera Bread (9.7 miles)

Places of Worship

  • St Augustine Rectory (1 miles)
  • St Mary Queen of Creation Roman Catholic Church (9.2 miles)
  • St Peter Lutheran Church (12.8 miles)

Restaurants

  • McDonald's (1.5 miles)
  • J Knapp's (1.9 miles)
  • Burger King (1.9 miles)
  • Ted's Coney Island (1.9 miles)
  • T's Rockin Roadhouse (5.3 miles)
  • McDonald's (6.4 miles)
  • Adair Bar (6.7 miles)

Pharmacies

  • Rite Aid (1.9 miles)
  • Kroger Pharmacy (2 miles)
  • Meijer Pharmacy (6.2 miles)
  • Health Mart Pharmacy (6.4 miles)
  • CVS Pharmacy (8.8 miles)
  • CVS Pharmacy (8.8 miles)
  • Walgreens (9 miles)

Parks

  • Armada Village Park (6.4 miles)
  • Memorial Park (7.7 miles)
  • CRC Park (7.8 miles)
  • Red Aurand Park (8.5 miles)
  • Ruedisale Park (9.2 miles)
  • Walter and Mary Burke Park (9.3 miles)
  • River Bends Park (12.4 miles)

Theaters

  • MJR Chesterfield Crossing Digital Cinema 16 (10.1 miles)

Transportation

  • Romeo Airport (D98) (10.8 miles)

Hospitals

  • FMCNA Dialysis of Chesterfield (11.3 miles)
  • St John Medical Center (13.2 miles)

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