Medilodge Of Richmond

Save

  • Interior

    A modern reception desk area with overhead lighting.
  • Outdoors

    A pathway leading to a building with a green awning, surrounded by grass and trees under a clear blue sky.
  • Living Room

    Bright living room with a fireplace, armchairs, and large windows.
  • Building

    A modern building entrance with a mix of stone and siding exterior.
  • Architecture

    An aerial view of a residential building surrounded by lush greenery and a winding driveway under a partly cloudy sky.
  • Trees

    A sign for Medilodge of Richmond surrounded by trees and landscaping.
  • Windows

    A bright and clean hospital room with two patient beds separated by a curtain, featuring large windows.

Medilodge Of Richmond

34901 Division Road, Richmond, MI 48062

For more information about senior living options: (844) 490-3973

3.9 from 110 reviews
5 stars
72
4 stars
10
3 stars
2
2 stars
1
1 stars
25

Skilled Nursing Facility

Overall Review of Medilodge Of Richmond

Pros

  • pro The staff are friendly, caring, and attentive to residents' needs.
  • pro Medilodge Richmond is a beautiful, clean, and well-maintained facility.
  • pro The rehabilitation programs, including physical and occupational therapy, are outstanding and beneficial.
  • pro Families express deep gratitude for the care and often say staff go above and beyond.
  • pro Residents feel safe, respected, and well cared for.
  • pro The atmosphere is welcoming, with amenities like an on-site salon and engaging activities.
  • pro The staff are described as compassionate, professional, and patient.
  • pro Many reviewers would recommend Medilodge Richmond to others seeking rehab or long-term care.
  • pro The building and grounds contribute to a positive experience and sense of comfort for visitors and residents.

Cons

  • pro Medilodge Richmond is described by some reviewers as the worst place ever, with nurses failing to respond to emergency calls.
  • pro The facility is depicted as incompetent, with residents left dirty and unattended for over an hour.
  • pro Management is criticized as horrible for firing good staff to replace them with relatives.
  • pro The food is described as horrible and not suitable for feeding patients.
  • pro Call lights are said to have terrible response times, often taking over an hour to be answered.
  • pro The staff are accused of laziness and of stealing patients' personal items.
  • pro The building is described as dirty at times, with unpleasant odors.
  • pro Reviewers warn others not to use the facility.
  • pro Nurses and aides are said not to do their job, leaving patients in hallways and delaying medications.

Review

Medilodge of Richmond is best suited for families that prioritize a rehab-forward pathway with a clean, well-maintained campus and a focus on therapy as the centerpiece of recovery. The community tends to shine for short-term and transitional stays where residents can access organized rehabilitation services, with therapy programs and staff that many families rate as practical and capable. The building itself often earns praise for its bright, attractive interiors, easy navigation, and amenities that support daily living, including on-site services and pleasant common spaces. When the therapy team is fully engaged, residents frequently describe meaningful progress and a sense of safety, making this location a reasonable choice for those who value structured rehab, clear routines, and a welcoming atmosphere for visitors.

Those who should consider alternatives are those who cannot tolerate variable staffing or who insist on consistently rapid response to call lights, timely medication delivery, and unwavering counseling on daily care. A sizable portion of reviews points to understaffing, with reports of long wait times and inconsistent attention to residents. Families wary of frequent changes in mood at management levels or experiences of care gaps - such as slips in hygiene, missed medication, or clothing and personal-item issues - will want to compare other options with stronger, verifiable staffing patterns and more transparent accountability. For residents with complex medical needs requiring rigorous, around-the-clock oversight, exploring facilities with steadier staffing and tighter operational controls is prudent.

The strongest positives center on rehabilitative momentum and the quality of the therapy team when present. Several families highlight a robust physical therapy and occupational therapy program under capable direction, with staff consistently described as friendly, patient, and practical in offering home-care guidance. Cleanliness and a well-kept campus recur as steady strengths, contributing to a sense of dignity and?? for residents and families visiting daily. A number of caregivers - the aides and nurses named in reviews - are celebrated for going the extra mile, bringing warmth, humor, and attentiveness to routine care. Where therapy is well-coordinated and discharge planning is attentive, the experience can feel cohesive and respectful.

Yet the cons cited by many families are not trivial and often recur across reviews. Understaffing and inconsistent staffing levels are repeatedly linked to delayed help, frequent call-light responses that arrive well after a request, and missed opportunities to keep residents clean and comfortable. Food quality and meal consistency emerge as common dissatisfactions, with several accounts of bland or inedible meals and insufficient dietary accommodations. There are serious, recurring concerns about personal items being misplaced or taken, lapses in medication management, and fear for residents' safety when staff coverage is thin. Management criticism - whether tied to turnover, policy shifts, or communication gaps - appears alongside frontline care issues, coloring overall impressions even when individual staff members demonstrate genuine care.

From a practical decision-making standpoint, families should insist on a few concrete steps when evaluating Medilodge Richmond. Request a tour at multiple shifts to gauge how care operates under varying conditions, and speak with therapy leadership about their approach to individualized rehab plans and transitions home. Probe how medications are managed, how call lights are prioritized, and what systems exist to protect residents' belongings. Review the activity calendar, nutritional offerings, and on-site services to ensure they align with the resident's preferences and dietary needs. Finally, ask for references from recent families about discharge planning and aftercare support, and confirm how social work is coordinated for ongoing needs.

In sum, Medilodge of Richmond offers a credible rehab-focused option with a handsome, clean facility and a cadre of compassionate staff who can deliver solid rehabilitation and daily care when staffing holds steady. The key decision hinges on tolerance for variability in staffing and management, and on the family's willingness to stay engaged and assemble a clear care plan. For those who can expect and demand reliable responsiveness, proactive therapy, and attentive oversight, Medilodge can be a strong fit. For families seeking consistently uniform care, unambiguous accountability, and minimal risk of care gaps, exploring alternatives with steadier staffing and tighter operational control is advisable.

Features

Housing

  • 126 resident community capacity 126 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Medilodge Of Richmond in Richmond, MI is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on promoting independence and well-being, this community provides a comfortable and welcoming environment for seniors.

Residents have access to a beauty salon, where they can receive professional hair and nail care services. They can also enjoy their favorite TV shows and movies with cable or satellite TV in their private rooms. For transportation needs, the community operates a convenient transportation service to help residents get around town.

A computer center is available for those who want to stay connected with loved ones or browse the internet. The dining room offers restaurant-style dining with delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated to ensure each resident's specific needs are met.

To keep residents active and engaged, Medilodge Of Richmond features a fitness room where they can participate in physical activities. There is also a gaming room for some friendly competition and a small library for those who love reading.

The community provides housekeeping services to maintain clean and tidy living spaces for residents. Each unit is fully furnished, giving residents the convenience of moving in without worrying about furnishing their own space. Wi-Fi/high-speed internet ensures that residents stay connected online.

Care services at Medilodge Of Richmond include 24-hour call system and supervision, ensuring round-the-clock assistance if needed. Trained staff members are available to provide assistance with bathing, dressing, transfers, and other activities of daily living. Medication management is also provided for those who require it.

The community places an emphasis on mental wellness with their mental wellness program, promoting emotional well-being among residents. Meal preparation and service are offered according to diabetes diet guidelines, catering to individuals with specific dietary requirements. Special dietary restrictions are also taken into consideration for personalized care.

Residents can enjoy various activities planned throughout the week such as fitness programs, day trips, and resident-run activities. A concierge service is available to help residents plan their activities and make the most of their time. The community also offers easy access to nearby amenities including cafes, pharmacies, physicians, restaurants, and places of worship.

Overall, Medilodge Of Richmond provides a supportive and engaging environment where residents can thrive while receiving the necessary care and assistance they need.

Nearby Places of Interest

Physicians

  • Richmond Professional Center (0.2 miles)
  • Henry Ford Richmond OB/GYN (1.7 miles)
  • Henry Ford Family Medicine (1.8 miles)
  • St. Clair Eye (2 miles)
  • North Macomb Medical (2 miles)
  • New Haven Medical Center (5.8 miles)
  • Tender Care Pediatrics (5.9 miles)

Cafes

  • Village Cafe (0.6 miles)
  • Tim Hortons (1.6 miles)
  • Tim Hortons (6.2 miles)
  • Achatz Handmade Pie Company (6.9 miles)
  • Biggby Coffee (9 miles)
  • Tim Hortons (9.3 miles)
  • Panera Bread (9.7 miles)

Places of Worship

  • St Augustine Rectory (1 miles)
  • St Mary Queen of Creation Roman Catholic Church (9.2 miles)
  • St Peter Lutheran Church (12.8 miles)

Restaurants

  • McDonald's (1.5 miles)
  • J Knapp's (1.9 miles)
  • Burger King (1.9 miles)
  • Ted's Coney Island (1.9 miles)
  • T's Rockin Roadhouse (5.3 miles)
  • McDonald's (6.4 miles)
  • Adair Bar (6.7 miles)

Pharmacies

  • Rite Aid (1.9 miles)
  • Kroger Pharmacy (2 miles)
  • Meijer Pharmacy (6.2 miles)
  • Health Mart Pharmacy (6.4 miles)
  • CVS Pharmacy (8.8 miles)
  • CVS Pharmacy (8.8 miles)
  • Walgreens (9 miles)

Parks

  • Armada Village Park (6.4 miles)
  • Memorial Park (7.7 miles)
  • CRC Park (7.8 miles)
  • Red Aurand Park (8.5 miles)
  • Ruedisale Park (9.2 miles)
  • Walter and Mary Burke Park (9.3 miles)
  • River Bends Park (12.4 miles)

Theaters

  • MJR Chesterfield Crossing Digital Cinema 16 (10.1 miles)

Transportation

  • Romeo Airport (D98) (10.8 miles)

Hospitals

  • FMCNA Dialysis of Chesterfield (11.3 miles)
  • St John Medical Center (13.2 miles)

Frequently Asked Questions

Where is Medilodge Of Richmond?
What photos are available for Medilodge Of Richmond in Richmond, Michigan?

Nearby Communities

  • Leisure Manor Residence For Srs

    Leisure Manor Residence For Srs

    Richmond, MI

    4.6 from 10 reviews
    $4,500 / month

    pro Small, intimate setting with personalized care and a warm, family-like atmosphere.

  • Senior Helpers - Richmond,  MI

    Senior Helpers - Richmond, MI

    Richmond, MI

    4.6 from 24 reviews
     

    pro Good communication and flexible care options, including respite.

  • Leelane Court

    Leelane Court

    Richmond, MI

     
     

    pro Intimate, all-inclusive assisted living with furnished apartments.

  • Howards Cove

    Howards Cove

    Richmond, MI

     
     

    pro Small, fully furnished assisted living with comprehensive care (ADLs, medication management), meals, transportation, housekeeping, and engaging daily activities.

  • Pound Road

    Pound Road

    Richmond, MI

     
     

    pro Fully furnished assisted living with comprehensive care, meals, and activities.

  • Richmond Pines Inc.

    Richmond Pines Inc.

    Richmond, MI

     
    $2,800 to $3,500 / month

    pro Specialized memory care with 24/7 supervision and affordable pricing compared to local averages

  • Sandalwood Valley

    Sandalwood Valley

    Lenox, MI

    4.3 from 28 reviews
    $3,200 to $3,700 / month

    pro Clean, well-maintained environment with caring, attentive staff and a home-like feel.

  • Sage Creek Senior Living,  LLC

    Sage Creek Senior Living, LLC

    Memphis, MI

    4.4 from 9 reviews
    $2,500 / month

    pro Smooth move-in, attentive staff, tasty meals, comfortable rooms with woodland views, and a smaller group home for residents needing supervision.

  • The Meadows of Anchor Bay

    The Meadows of Anchor Bay

    New Baltimore, MI

    4.8 from 16 reviews
    $764 to $926 / month

    pro Clean, spacious living with friendly staff and engaging on-site activities.

Related Resources

  • adult day careEncouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent

    Adult day care programs offer essential support and activities for older adults, yet many hesitate to participate due to concerns about independence and stigma. To alleviate these apprehensions, families should facilitate open discussions, explore financial resources, suggest trial visits, and collaborate with healthcare providers to highlight the benefits of such services for both the participants and their caregivers.

  • living will definitionComprehensive Exploration of Living Wills and Other Advance Directives

    Living wills and advance directives are crucial legal documents that outline an individual's healthcare preferences when they cannot make decisions themselves, enhancing patient autonomy and alleviating family stress during medical crises. The article emphasizes the need for these documents to be personalized, legally valid, and regularly updated, while also encouraging communication about end-of-life wishes among family members and healthcare providers.

  • living will definitionA Detailed Exploration of Living Wills and Advance Directives

    The article examines living wills and advance directives, highlighting their significance in expressing healthcare preferences for those unable to communicate due to illness or incapacity. It discusses their historical development, legal components, limitations, practical drafting advice, and the importance of clear communication among families and healthcare professionals regarding end-of-life decisions.