BeaconPointe in Richland, MI

8774 North 32Nd Street, Richland, MI 49083

For more information about senior living options: (844) 490-3973

3.9 from 16 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
2
1 stars
3

Assisted Living

Overall Review of BeaconPointe

Pros

  • pro The facility is beautiful and clean, with plenty of activities for residents.
  • pro The staff are friendly, caring, and attentive.
  • pro Megan the caregiver is amazing, compassionate, and proactive in providing care.
  • pro Families note that residents are happy there and enjoy the meals, activities, and friendships.
  • pro The rooms are comfortable, spacious, and bright, and the staff consistently go above and beyond to make residents feel welcome.
  • pro The Richland facility is clean, with meals prepared in-house, and a rich schedule of activities.
  • pro The care team is professional, kind, and dedicated to ongoing support.
  • pro The director is professional, clear in communication, and supportive, especially during end-of-life care.
  • pro The calendar of events is well-thought-out, with heartwarming seasonal decor and diverse activities.
  • pro Beacon Pointe is considered one of the best facilities in Kalamazoo County.
  • pro The staff work tirelessly to provide amazing care, great food, and engaging activities in a clean environment.
  • pro The facility is highly recommended for elderly loved ones.
  • pro Residents and families feel Beacon Pointe provides a safe, welcoming home where management and staff work as a team.

Cons

  • pro The management staff was inconsiderate to the residents capabilities.
  • pro They tried more than once to push her out.
  • pro The MD thought she was totally appropriate for the facility, but, they pushed for moving to another level of care.
  • pro That has caused added stress & decline in health to our loved one.
  • pro Although the building, tenants, and most of the staff are nice, the director is no so nice. She can be mean to the staff and the tenants.
  • pro Food is bad with small portions and often runs out.
  • pro They have no whole building generator for when the power goes out.
  • pro The owners do not answer to any complaints.

Review

Beacon Pointe in Richland, MI is best suited for seniors who want a small, home?like assisted living with active programming, steady caregiving, and a community where staff know residents well. The facility's intimate size - fewer than 30 residents - allows caregivers to respond promptly to daily needs, and the environment consistently reads as clean, bright, and calm. Families that place a premium on in-house meals, routine daily activities, and meaningful interactions with both staff and fellow residents will find what they're looking for here. The strongest case lies with residents who flourish in a low?key, neighborly setting and whose families are comfortable with a hands-on, collaborative care dynamic.

Those weighing alternatives should consider options if medical oversight needs are higher than what this setting routinely provides, or if transportation and logistics outside the building are essential. Some reviews flag inconsistent leadership and management impacts - issues that matter if a resident requires steady, predictable governance or rapid escalation of care. Prospective families also should scrutinize the facility's approach to transportation for off-campus activities, the presence of a reliable power backup, and how the ownership and director handle complaints or repair gaps. Individuals who expect a consistently expansive program with frequent external excursions or who want a more uniformly brisk, institutional atmosphere may prefer a larger community with different staffing and operational norms.

On the upside, the pros at Beacon Pointe consistently align with a comfortable, attentive care model. Caregivers earn praise for being compassionate and proactive, with specific gratitude directed toward standout team members who anticipate needs before they are voiced. The calendar of activities is robust for a small campus, with weekly outings, diverse programming, and a sense that staff and visiting organizations keep life engaging. Meals prepared in-house receive positive feedback for quality and consistency, and the overall environment - clean, spacious, and welcoming - supports residents in enjoying daily routines. Family members repeatedly recount the warmth of interactions, the reliability of caregiving, and the reassurance that the care team is genuinely invested in residents' happiness and dignity.

However, several recurring gripes temper the otherwise favorable frame. A number of reviewers describe management as inconsistent or occasionally misaligned with residents' capabilities, including attempts to push residents to higher levels of care that have caused stress and health declines. Complaints about the director's interpersonal style - ranging from professionalism to moments of perceived harshness - surface enough to warrant caution, especially for families seeking uniformly steady leadership. Practical concerns surface as well: portions of meals can be small or run out, mail handling can be unreliable, and the absence of a campus van or reliable outside transportation limits opportunities for off-site activities. The lack of a building-wide generator and capacity to address outages raises practical risk for residents during power disruptions, and several families report that owner or administrator responsiveness to complaints has been uneven.

For families choosing Beacon Pointe, the decision hinges on aligning expectations with the community's realities. If a resident thrives on intimate attention, staff continuity, and a calendar rich with in-house activities and social connection, Beacon Pointe offers a compelling match. The positive experiences with care staff, the emphasis on individualized attention, and the supportive role in end-of-life planning in some cases further strengthen the fit for families navigating ongoing caregiving. Yet it is prudent to enter with a clear checklist: confirm how care escalation is handled, request a detailed, written activity calendar, verify meal portion sizes and food variety, ask about mail processes, and probe the current status of transportation and emergency power backup. Understanding the director's communication style and the governance framework can reveal whether the environment will stay consistently favorable or prove inconsistent over time.

In sum, Beacon Pointe presents a practical, well?rounded option for seniors who value a smaller, community?driven setting with strong caregiving and plentiful on-site programming. It rewards families who prioritize daily life quality, staff expertise, and a warm atmosphere over expansive amenities or aggressive escalation protocols. For residents whose needs include more aggressive medical management, more robust off-site mobility, or uncompromising leadership consistency, exploring alternatives or insisting on specific commitments before moving in will be essential. This community can be a high?value home for the right resident and family, provided expectations are aligned with its intimate scale and stewardship realities.

Features

Housing

  • 44 resident community capacity 44 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kalamazoo County (12 miles away) Kalamazoo County (12 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

BeaconPointe is a welcoming and comfortable assisted living community located in Richland, MI. Our residents enjoy a variety of amenities to enhance their daily lives. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication. Our spacious dining room provides delicious meals prepared by our experienced staff, offering special dietary options to accommodate individual needs. Additionally, our housekeeping services ensure that residents have a clean and well-maintained living environment.

We prioritize the well-being of our residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff works closely with healthcare providers to coordinate care for each resident's specific needs. Medication management is also available to ensure proper administration.

At BeaconPointe, we recognize the importance of mental wellness and offer a comprehensive program that promotes emotional well-being among our residents. Resident-run activities are organized regularly to encourage social engagement and create a strong sense of community within our facility. We also provide scheduled daily activities for residents to participate in based on their interests.

Conveniently located near various amenities, including pharmacies, physicians' offices, restaurants, places of worship, and hospitals, BeaconPointe offers easy access to healthcare services and recreational opportunities.

Overall, BeaconPointe provides exceptional care services in a warm and comfortable environment where residents can thrive while receiving personalized support tailored to their unique needs.

Nearby Places of Interest

Richland, Michigan offers a variety of amenities and services that cater to seniors looking for a peaceful and convenient place to live. With a selection of restaurants nearby such as Pure Mex Mexican Cuisine and Stagecoach Barn, residents can enjoy delicious meals without having to travel far. For medical needs, there are reputable physicians like Promed Physicians and hospitals like Borgess Medical Center within a short distance. Additionally, there are places of worship such as St Ann Catholic Church and Haven Reformed Church for spiritual fulfillment. Pharmacies like Walgreens and Gull Point Pharmacy provide easy access to medications. For recreation, seniors can explore Fort Custer State Recreation Area or attend performances at the Barn Theatre - School. Overall, Richland offers a blend of convenience, healthcare options, dining choices, and recreational opportunities for seniors looking to settle in the area.

Restaurants

  • Pure Mex Mexican Cuisine (0.1 miles)
  • Stagecoach Barn (0.2 miles)
  • Richland Pub (0.5 miles)
  • McDonald's (0.6 miles)
  • Kitchen House (1.2 miles)
  • Neds On Gull Lake (3.1 miles)
  • The Dock at Bayview (3.6 miles)

Physicians

  • Promed Physicians (0.3 miles)
  • RX Optical (5.6 miles)
  • Borgess Spine (6.8 miles)
  • Delton Medical Center (7.3 miles)
  • Bronson Family Medicine - Shaffer St (7.6 miles)
  • Ronald L. Vanderlugt MD (7.7 miles)
  • Borgess Internal Medicine (7.7 miles)

Hospitals

  • First Community Bancshares (0.7 miles)
  • North Pro (7.7 miles)
  • Ascension Borgess Hospital - Brain and Spine Institute (7.7 miles)
  • Borgess 3 North (7.8 miles)
  • Borgess 1 North (7.8 miles)
  • Borgess Medical Center (7.8 miles)
  • Textile Systems (8.7 miles)

Places of Worship

  • Miraculous Lady Of Roses (1.3 miles)
  • St Ann Catholic Church (3.8 miles)
  • Haven Reformed Church (4.9 miles)
  • Temple Baptist Church (6.3 miles)
  • Doster Community Reformed Church (7.7 miles)
  • Northbridge Church (7.9 miles)

Pharmacies

  • Ultramikro (2.3 miles)
  • Walgreens (5.2 miles)
  • Gull Point Pharmacy (5.4 miles)
  • Meijer Pharmacy (5.4 miles)
  • Galesburg Pharmacy (6.9 miles)
  • Suburban Home Town Ltc (7.6 miles)
  • Suburban Drug (7.6 miles)

Transportation

  • Kalamazoo Model Railroad Historical Society (5.1 miles)
  • Amtrak (9.2 miles)

Cafes

  • Starbucks (5.4 miles)
  • Brite Eyes Brewing Co. (9.9 miles)

Theaters

  • Barn Theatre - School (6 miles)

Parks

  • Fort Custer State Recreation Area (7.3 miles)
  • Bronson Park (9.5 miles)

Frequently Asked Questions

Where is BeaconPointe?

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