Information last verified:
2702 Hill An Brook Drive., Portage, MI 49024
For more information about senior living options: (844) 490-3973
Brookdale offers a very friendly environment. The staff at Brookdale are kind and provide excellent care for residents. There is always someone smiling to greet visitors at the door. Brookdale provides individualized care that residents value highly. Families report being happy they chose Brookdale for their loved ones. Brookdale is a perfect fit, offering activities that keep residents active, busy, and happy. The aides at Brookdale are warm, friendly, and caring. During lockdown, Brookdale staff stepped up to keep residents connected with family via Zoom and continued activities and social events.
One reviewer described Brookdale as negligent with horrible care, noting the resident was bathed only twice and that family members had to supply clean clothes and ensure cleanliness. The reviewer stated the resident was admitted to the hospital after two months, lost 10% of body weight, and was diagnosed with a UTI and failure to thrive, with no attempt to notify the family. The head nurse was described as horrible, and there was no proper medication secured on arrival. The reviewer claimed the staff were short-staffed and that care staff were described as "retarded or just plain stupid" by the staff. They advised others not to put their loved one there.Hill An Brook Adult Foster Care in Portage, Michigan is best suited for families seeking a small, home-like assisted living experience where attention to the individual is the norm and daily social engagement is a core part of life. This community works best for residents who thrive on warmth, steady interaction with caregivers, and a schedule that emphasizes personal connection over campus-size amenities. For couples or solo seniors who value frequent visits and a familiar, neighborly atmosphere, Hill An Brook can feel like a reassuring, low-stress environment. The tone and culture described by families point to a setting where staff know residents by name, understand routine, and foster a sense of belonging.
Those who may want to consider alternatives include families with higher medical acuity or those requiring highly structured clinical oversight. If a resident needs rigorous monitoring of complex medications, memory care specialization, or consistently rapid response to urgent needs, a larger facility with dedicated medical staff or a more formal clinical framework may be a safer choice. Additionally, if a family prioritizes unequivocal transparency in daily care logs, shower and hygiene records, or a proven track record of flawless communication during transitions, exploring other options could prevent frustrating gaps in oversight.
On the positive side, the prevailing impressions describe a very friendly environment where aides are warm, attentive, and consistently kind. The care team is noted for greeting residents with genuine warmth and maintaining a welcoming atmosphere at the door. Families report that care plans can be individualized, enabling residents to stay active and engaged through personalized activities. The ability to arrange respite stays and the willingness of staff to accommodate family involvement are highlighted as practical strengths, particularly for short-term care needs or during family travel. Even during challenging periods, staff demonstrate responsiveness and a commitment to keeping residents connected to loved ones.
A meaningful concern emerges from a single, highly critical review that raises questions about care consistency and communication. Allegations included inadequate bathing, delays in essential tasks, and a lack of timely family notification, culminating in a hospital transfer and an eventual hospice decision for that resident. While such reports should be weighed with caution against a broader pattern, they cannot be dismissed outright. Prospective families must treat this as a red flag worth investigating directly: ask for up-to-date care logs, shower records, medication administration documentation, and a transparent explanation of staffing patterns and crisis response protocols. Verification during tours is essential.
The positives can offset the concerns when a facility demonstrates strong, ongoing management oversight, clear care coordination, and a culture of accountability. Families should insist on seeing recent state or regulatory inspection results, current staffing levels, and the mechanisms used to address family communication. Request opportunities to review a resident care plan in detail, observe a routine bathing and dressing cycle, and speak with several frontline aides about their training and supervision. A candid conversation with the administrator about how emergencies are handled, how fast responders are mobilized, and how residents’ preferences are honored will provide crucial clarity. These steps help ensure the favorable, person-centered strengths stay in the foreground.
Bottom line: Hill An Brook is a practical option for families prioritizing comfort, companionship, and a hands-on, kindness-forward caregiving approach. It works best when there is comfort with a smaller-scale setting and a high value placed on daily social engagement and individualized attention. However, if clinical rigor, consistent daily oversight, or robust, documented safety processes are non-negotiable, or if past experiences with care gaps weigh heavily, it is prudent to compare with alternatives that emphasize stronger medical coordination and more transparent operational practices. For Hill An Brook specifically, prospective residents should schedule thorough tours, scrutinize care logs and bathing routines, verify staff-to-resident ratios, and confirm clear lines of family communication, then weigh those findings against other local options to determine the best fit for long-term well-being.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kalamazoo County (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Portage, MI, Hill An Brook Adult Foster Care is an assisted living community that offers a range of amenities and care services to its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. Each living space is fully furnished for convenience.
Hill An Brook also boasts a beautiful garden and outdoor spaces where residents can relax and enjoy the fresh air. Housekeeping services are provided to ensure that the community remains clean and tidy at all times. Move-in coordination is available to assist new residents with their transition into the community.
For communication needs, telephone and Wi-Fi/high-speed internet services are provided. Residents can easily stay connected with their loved ones or browse the internet for entertainment or information.
The community excels in providing comprehensive care services. Trained caregivers offer assistance with activities of daily living, such as bathing, dressing, and transfers. Coordination with health care providers ensures that each resident's medical needs are met effectively. Diabetes diet management is available for those who require it.
Meal preparation and service are provided, ensuring that residents receive nutritious meals tailored to their dietary requirements. Medication management is also part of the care services offered at Hill An Brook.
For transportation needs, the community offers transportation arrangements for medical appointments as well as doctors' visits. This ensures that residents can easily access necessary healthcare services without any hassle.
In terms of dining options and activities outside of the community, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals located nearby. Residents have plenty of opportunities for socializing or exploring their interests within close proximity to Hill An Brook Adult Foster Care.
Overall, Hill An Brook provides a comfortable and supportive environment for seniors who require assisted living services in Portage, MI. With its range of amenities and personalized care services, this community strives to meet the unique needs of each resident while promoting their overall well-being.
Hill An Brook Adult Foster Care is located at 2702 Hill An Brook Drive., Portage, MI 49024 in Kalamazoo County, Michigan
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