Mallard Cove East
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2801 Charlevoix Avenue, Petoskey, MI 49770
For more information about senior living options: (844) 490-3973
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They enjoyed the residents they worked with and for. The facility has great management and staff. The kindness of the staff and senior managers is top notch.
Management made the place a drag. There was poor communication, with staff expected to be full-time but listed as part-time. The facility would not hire the reviewer as a contingent worker during their benefits transition. The facility allegedly discriminated by not hiring the reviewer's boyfriend and implying he was on drugs when he was off his medication.Two very different voices come together to sketch a complex picture of a care facility, one that can feel warm and supportive in some moments while feeling frustrating and opaque in others. On one side, there is a worker's perspective that centers on the day-to-day bonds formed with residents and coworkers, tempered by grievances about management. On the other side, a family member notes a thriving sense of leadership and kindness that makes the same place feel like a safe harbor for a loved one. Together, they reveal a place where care and compassion can coexist with administrative tensions.
The first account starts with affection for the people inside the facility - the residents and the coworkers who share the shift, the small rituals of daily care, and the sense that you're part of a tight-knit team. Yet this warmth is overshadowed by a persistent critique of management. The writer describes a lack of communication from those at the top and the experience of being told to work full-time while still being listed as part-time. That mismatch creates a sense of instability, especially for someone who switched jobs in pursuit of better benefits. The frustration isn't just about scheduling or titles; it's about feeling unseen or misaligned by the very people who should be providing structure and support.
A sharper sting comes through in a specific incident described by the same reviewer. They recount giving a one-star rating because the facility did not hire their boyfriend, and the reasons behind that decision were framed as misperceptions about him - specifically, an accusation that he was on drugs for tremors when he wasn't taking his medication. The reviewer frames this as discrimination, a serious allegation that goes beyond everyday hiring decisions and touches on the rights and dignity of a person seeking employment. This moment is presented not as a minor grievance but as a fundamental fairness issue that reflects poorly on the facility's evaluating processes and attitudes.
Despite these heavy notes, the reviewer is not dismissive of the people inside the building. They emphasize that the real strength of the place lies in the residents themselves and the good people who work with them. The sense of camaraderie among staff and the interactions that occur on the front lines are what keep the reviewer connected to the work, even as the administrative and policy-related tensions gnaw at the experience. The contrast between the warmth of the residents and the coldness or opacity of management creates a jagged experience: meaningful, human moments delivered within a framework that feels misaligned or inconsistent.
In a striking contrast, another reviewer offers a wholly different tone and focus. This person is a spouse of a resident and speaks glowingly about the facility's leadership and staff. They describe a setting where kindness is evident in the everyday care provided to their husband and where the senior managers are identified as especially sympathetic and effective. For this perspective, the facility stands out because the care of a loved one is carried out with warmth, attentiveness, and a sense that the leadership genuinely supports both the residents and the families who rely on them. The harmony between compassionate caregiving and capable management is highlighted as a defining strength.
The juxtaposition of these two viewpoints highlights how experiences within the same facility can diverge dramatically. For people who work there and who are navigating the internal systems, problems of communication and employment status can loom large, coloring the overall experience with frustration and concern about fairness. For the families who entrust their loved ones to the facility, the day-to-day care can feel deeply reassuring, shaped by attentive staff and perceived strong leadership. In essence, the facility seems to harbor both a strong culture of caregiving and significant operational challenges that affect staff morale and perceptions of fairness.
Taken together, the reviews paint a nuanced portrait of a place capable of delivering genuine kindness and superior care to residents, while also struggling with clear administrative and discriminatory concerns that warrant attention. The core strengths - compassionate staff, supportive interactions among caregivers, and leadership that families view as kind and effective - are evident. Yet the criticisms about communication gaps, employment classifications, and the handling of sensitive hiring decisions remind us that great care cannot flourish without reliable, transparent, and fair management practices. Addressing these issues could help align the experiences of staff and families, turning the facility into a consistently positive environment for everyone involved.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pellston Regional of Emmet County (17 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mallard Cove East is a board and care home located in Petoskey, MI. Our community offers a comfortable and homelike environment for seniors who require assistance with daily activities.
We provide a range of amenities to enhance the quality of life for our residents. Our on-site beauty salon ensures that residents can always look and feel their best. They can also enjoy their favorite TV shows with cable or satellite TV in their fully furnished accommodations. We offer devotional services off-site for those who wish to practice their faith.
Our dining room serves delicious meals prepared by our staff, and special dietary restrictions are accommodated. Housekeeping services keep the living spaces clean and tidy, allowing residents to focus on enjoying their time at Mallard Cove East.
Indoor common areas provide opportunities for socializing and relaxation, while outdoor spaces allow residents to take in the fresh air and enjoy nature. Wi-Fi/ high-speed internet is available throughout the community to help residents stay connected with loved ones.
We prioritize the well-being of our residents by providing 24-hour supervision and assistance with activities of daily living. Our trained staff is available to help with bathing, dressing, transfers, medication management, and diabetes care. We also coordinate with health care providers to ensure comprehensive care.
Transportation arrangement for medical needs and appointments is provided for convenience. We offer a mental wellness program to support emotional well-being.
Residents can engage in various activities such as community-sponsored events, devotional activities offsite, resident-run activities, and scheduled daily activities. There are also nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals ensuring easy access to essential services.
At Mallard Cove East in Petoskey's charming community setting we strive to create an assisted living environment where residents can thrive in comfort while receiving the care they need.+
This part of Petoskey, Michigan, offers a variety of amenities and services that would be beneficial for senior living. With multiple physicians, pharmacies, and hospitals nearby, residents have easy access to healthcare facilities. Additionally, the presence of parks such as East Park and Bayfront Park provides opportunities for outdoor recreation and relaxation. There are also several restaurants, cafes, and theaters in the area for entertainment and dining options. Places of worship like Zion Lutheran Church and Word of Life Community Church offer spiritual support for those seeking it. Overall, this neighborhood provides a convenient and diverse environment that could cater well to seniors looking for a comfortable and accessible place to live.
Mallard Cove East is located at 2801 Charlevoix Avenue, Petoskey, MI 49770 in Emmet County, Michigan
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