21301 Kenosha, Oak Park, MI 48237
For more information about senior living options: (844) 490-3973
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Andrea is regarded as a golden employee and a keeper. AgeWay is praised for kindness and for having supportive, attentive staff. The Meals on Wheels program is welcomed, and the volunteers go above and beyond. The Area Agency on Aging 1-B is described as a wonderful non-profit that provides invaluable resources. During Covid, the agency supplied thousands of seniors with emergency food packages and provided protective gear to direct care workers, helping keep patients safe. The Diabetes PATH Workshop was outstanding and highly recommended for diabetics of any age. The organization is focused on keeping the senior population independent and in the community, offering education, resources, in-home care, and caregiver assistance.
Lucy the case manager has not helped him get the correct foodstamps benefits since he's lived there for 5 + years. The workers are unreliable. Lack of concern for elderly and caregivers. Lack of care for elderly and do not understand elderly needs, The Agency needs more education and training. Utter waste taxpayer dollars. They likely spend all taxpayer dollars on thr fat salaries n benefits. This joke of an organization. The wait list is 4-6 weeks, yet the wait is years.The collection of experiences people share about AgeWay (and the Area Agency on Aging 1-B in Michigan) reads like a wide spectrum of hope, gratitude, and frustration. On one end, there are glowing tributes to individual staff members who went beyond the call of duty. In particular, Andrea stands out as a "golden employee" and a true keeper - someone whose kindness, patience, and thoughtful suggestions left a lasting positive impression. Several reviewers who interacted with Andrea describe her as a standout resource, someone who could make complicated processes feel manageable and who brought genuine warmth to her work. This kind of personal connection is repeatedly praised as a bright spot in an organization that otherwise elicits mixed feelings from the people it serves.
Yet the other side of the ledger tells a more challenging story. A recurring theme is inconsistent service and communication problems. Some individuals report not receiving the health care workers they were promised, or never getting a callback within 48 hours, which leaves them feeling abandoned at a vulnerable time - often after a hospital stay. There are accounts of being told they are not eligible for services after applying, which can feel confusing and discouraging when the goal is help and support. The gap between hope and follow-through creates a sense of disorientation and distrust, with people left wondering what went wrong and how to get answers.
Transportation and meal-related concerns surface as another major thread. One reviewer describes a troublesome experience with transportation and a clearly unsatisfactory meal plan for a borderline diabetic. The frustration intensifies when pickup times are missed or shifted, and when a case manager named Lucy does not seem to move the needle on ensuring appropriate food stamps benefits or timely assistance. These stories highlight how essential practical services - like reliable meals and reliable rides - are to the daily lives and health of seniors and their families, and how gaps in those services can have real, tangible consequences.
Amid these critiques, there are equally steady voices of gratitude from long-time supporters. The Greigs, who have relied on the agency for more than ten years, speak warmly about the organization's steady practices - mailing the Medicare and You annual booklet to temporary addresses, something they value highly because of government forwarding limitations. They describe the staff as kind, compassionate, and knowledgeable, and they offer a strong endorsement of the nonprofit's overall mission for seniors seeking personalized help in a world that can feel increasingly online and impersonal. In these testimonials, the agency is framed as a dependable, values-driven ally despite the occasional administrative hiccup.
Communication challenges appear again and again in the feedback. Several reviewers note that attempts to contact the agency or specific departments go unanswered for long periods, with voicemail messages left and no timely return calls. This pattern of unresponsiveness undermines trust and leaves people feeling stranded when they most need information and guidance. The sense that some staff are responsive and helpful while others are not creates an uneven experience - some people feel heard and supported, while others feel ignored.
There is also a more critical view of in-home care and related services. One account describes an 81-year-old mother who received housecleaning and cooking through the agency, only to have workers who were unreliable, frequently late, or ineffective. The recurring theme of no-shows and subpar work undermines confidence in the overall program and raises concerns about supervision, caregiver training, and quality control. These experiences can be especially distressing for families who depend on consistent care to maintain independence at home.
On the other side of the spectrum, other reviewers emphasize the agency's tangible, positive impact. Those who work with Meals on Wheels frequently describe volunteers who go above and beyond, delivering meals with care and personal attention. The services include not just meals but a broader ecosystem of support - home visitors, information and assistance departments, and a network of programs designed to help seniors navigate Medicare, Medicaid, and other benefits. Some reviewers recount how the agency provided critical supplies during the COVID era, such as masks, gloves, and hand sanitizer for home care workers, and delivered emergency food packages to thousands of seniors. The dedication of volunteers and the breadth of programs offered are cited as proof that the organization still plays a vital role in sustaining independent living for many.
Amid the praise and the critique, there is acknowledgement of ongoing systemic pressures that color every review. Reviewers point to funding constraints, wage issues in the local caregiving market, and statewide shortages of caregivers as factors that influence wait times, service quality, and the ability to fulfill promised enhancements like grab bars or carbon monoxide detectors. Some attribute delays and unfulfilled promises to broader policy and funding landscapes, including funding cuts at the state level, which they believe threaten to erode the capacity to provide reliable, high-quality care. In this view, the agency's strengths - its knowledge, kindness, and willingness to help - exist alongside real struggles that demand structural solutions and sustained investment.
Taken together, these reviews paint a nuanced portrait of an organization that is deeply valued for its mission and some of its most dedicated staff, while also struggling with inconsistencies in service delivery, communication gaps, and the broader pressures of funding and workforce shortages. The threads of praise and critique run through every facet of the experience - from one-on-one interactions with compassionate staff members to the reliability of essential services like transportation, meals, and in-home care. The common thread is a clear desire for better consistency: more reliable scheduling, more responsive communication, and better alignment between promised services and actual delivery. Still, the underlying gratitude for the agency's core purpose - supporting seniors and caregivers with information, resources, and hands-on help - persists, reminding us that the work that AgeWay and the Area Agency on Aging 1-B do is essential, even as it calls out opportunities for improvement.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Arinas Senior Care in Oak Park, MI is a welcoming and fully furnished assisted living community that provides exceptional care and amenities for seniors. Our residents enjoy a comfortable and stylish setting with a dining room where delicious meals are prepared and served. Housekeeping services ensure that the living environment is always clean and tidy.
Our community also offers beautiful outdoor spaces where residents can relax, socialize, or engage in leisure activities. With Wi-Fi/high-speed internet access available, residents can easily stay connected with loved ones and browse the web.
At Arinas Senior Care, our dedicated staff provides assistance with daily living activities such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention. Our team specializes in diabetes diet management and medication management to promote optimal health.
We understand that each resident may have special dietary restrictions, and we accommodate these needs accordingly. Additionally, we arrange transportation for medical appointments to ensure that our residents can access essential healthcare services.
A variety of engaging activities are organized daily to keep our residents active and entertained. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, and theaters provide convenient options for outings and entertainment.
Choose Arinas Senior Care in Oak Park, MI for a compassionate assisted living community that prioritizes the well-being of our residents while providing a comfortable and fulfilling lifestyle.
Arinas Senior Care is located at 21301 Kenosha, Oak Park, MI 48237 in Oakland County, Michigan
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