Ferny's Home
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7720 Wright Road, Niles, MI 49120
For more information about senior living options: (844) 490-3973
Ferny's Home offers competitive pricing for its private rooms at $3,000 per month, significantly lower than the average costs in Cass County, which stand at $4,132. Additionally, this rate is also more economical compared to the broader state average of $3,675 in Michigan. By providing a cost-effective option without compromising on quality and care, Ferny's Home positions itself as an appealing choice for those seeking personalized living arrangements in a supportive environment. This value proposition not only benefits residents and their families but also highlights Ferny's commitment to affordability within the community.
| Floor plans | Ferny's Home | Cass County | Michigan |
|---|---|---|---|
| Private | $3,000 | $4,132 | $3,674 |
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One reviewer loves helping veterans and considers the company great, noting staff are always willing to help. Another reviewer describes the company as very professional, caring, and well organized. A reviewer says they love the company. A reviewer describes the work environment as awesome. A long-time client says they have been a client for 20 years and loves everyone who helps them out.
They do not pay staff and employees are known for harassing people who post bad reviews. The owner is known for not paying staff. They hold everyone's last checks and make excuses to avoid paying. They avoid phone calls and tell clients payments are "in the mail" or depend on the bank posting. They left clients without essential care for hours or days, sometimes to the point of neglect. They do not train their staff, and the current office employees are rude and unprofessional. All Needs Senior Services is described as a horrible company and should be avoided. They fail to provide adequate care and failed to send out needed services, compromising client safety. They prioritize money over patient welfare, according to multiple reviews.Across a wide range of voices, one theme stands out: the experience of this home-care agency is highly uneven. A handful of clients and longtime patients express real appreciation, calling the company professional, caring, and well organized, and even saying they love the service and have trusted it for many years. One reviewer describes the staff as very professional and caring, praising the organization and saying they love the company. Another notes an awesome, positive work environment and a long history of being a client who appreciates the help they receive. Taken together, these affirmations suggest that when care is consistent and reliable, some people feel genuinely supported and satisfied.
Yet the other side of the ledger is starkly different. A recurring complaint is a lack of communication and responsiveness that makes it feel unsafe to rely on the agency for a loved one. Several reviewers report that calls are not returned, and attempts to coordinate coverage collapse when an aide calls off. They describe a pattern where staff are not sent out to cover shifts, or where sending help out is described as something they do not bother to arrange. The frustration is palpable: families trying to reach someone for urgent or daily care find themselves met with silence, or with generic explanations that do not resolve the problem. Some reviewers explicitly say the agency seems more focused on money than on ensuring clients receive the care they need.
Personal experiences from employees add another layer of concern. A former caregiver recounts not being paid adequately or on time for months, and describes witnessing management practices that they believe undermine the care of clients. The reviewer claims that pay problems were so chronic that it affected the caregiver's ability to stay, and they allege that the owner actively encouraged others to seek work elsewhere because of the financial instability. The reviewer also ties a negative workplace climate to patient care failures, recounting that a physical therapy schedule was not followed properly, which allegedly contributed to a patient's fall. The detail about the pay disputes and the suggestion that the owner and a family member were involved in problematic practices paints a picture of a company where internal financial strain and communication breakdowns spill into patient care.
The criticisms extend into specific care scenarios that critics say amount to neglect. One description paints a distressing scene where a client's mother was left without hours of help for extended periods, sometimes in bed and unattended, with the patient sometimes in distressing conditions such as being left in urine or without food. Another account claims that staff were not only delayed but that the situation was so severe that it affected the patient's well-being and daily comfort. Several reviewers describe a pattern of employees quitting because they were not paid, and they allege that the company would delay or withhold final pay and related documents, complicating the workers' lives and, in turn, the continuity of care for clients.
The conversation is further complicated by accusations about internal practices and the credibility of online reviews. One reviewer asserts that many of the glowing online posts are fake or repetitive and insists that the real issues include nonpayment to staff and ongoing staffing shortages. There is also a claim that the owner, Giva Adkins, and her daughter Crystal are central to problematic operations, including claims that wages go unpaid even after payroll deadlines and that the owner discourages current caregivers from staying by encouraging them to find other employment. The narrative includes warnings about a long-standing practice of not paying on time, even when funds are expected to be available, and about miscommunication regarding what is owed and when it will be delivered.
In aggregate, the reviews present a company with two very different faces. On one hand, there are longstanding clients who speak highly of the professionalism, organization, and personal connections they have built with the agency, expressing sincere appreciation for the support received over many years. On the other hand, there are numerous accounts of broken communication, unpaid wages, missed or inadequate care, and reports of staff departure due to financial strain and mismanagement. The most urgent concern across these narratives is the potential risk to vulnerable loved ones when coverage is inconsistent, caregivers are not paid promptly, and responses to concerns are slow or non-existent. For anyone considering this agency, the threads here suggest a careful, thorough evaluation of references, pay practices, scheduling reliability, and the logistics of communication before entrusting care to the company.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
South Bend Regional (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ferny's Home in Niles, MI is a welcoming and comfortable board and care home designed to provide exceptional care and support for its residents. Nestled in a serene setting with nearby parks, this community offers an array of amenities to enhance the quality of life for its inhabitants. Residents can enjoy a fully furnished living environment with cable or satellite TV, Wi-Fi/high-speed internet access, and beautifully maintained outdoor spaces perfect for relaxation.
The dedicated staff at Ferny's Home focus on assisting residents with activities of daily living, ensuring that each individual's needs are met with compassion and professionalism. Services include assistance with bathing, dressing, mobility transfers, medication management, and coordination with healthcare providers. The community also accommodates special dietary restrictions while providing nutritious meals prepared onsite.
Engagement and social interaction are vital aspects of life at Ferny's Home. Residents can partake in scheduled daily activities and community-sponsored events that foster connections among neighbors. For those seeking spiritual enrichment, devotional services are available offsite.
Conveniently located near essential amenities such as pharmacies, physicians’ offices, restaurants, and places of worship, Ferny's Home ensures that residents have easy access to all their needs. With transportation arrangements for medical appointments and an overall commitment to enhancing the well-being of each resident, Ferny's Home stands out as a nurturing assisted living community where individuals can thrive in a supportive environment.
This area of Niles, Michigan offers a diverse range of amenities and services that cater to the needs of seniors. With several places of worship nearby, such as Child Evangelism Fellowship and Adventist Southeast Asia Projects, residents have access to spiritual support and community engagement. The abundance of parks like Love Creek Nature Center and Riverfront Park provide opportunities for leisurely walks and outdoor activities. Additionally, there are various dining options including Old Tavern Inn and Baguette De France, along with pharmacies like Rite Aid and Walgreens for convenient healthcare needs. Access to medical facilities such as Lake Region Medical Center and Lakeland Hospital ensures quality healthcare services within close proximity. Transportation options are also available, with Andrews University Airpark nearby for travel convenience. Overall, this part of Niles presents a well-rounded environment that could be conducive to comfortable senior living.
Ferny's Home offers competitive pricing for its private rooms at $3,000 per month, significantly lower than the average costs in Cass County, which stand at $4,132. Additionally, this rate is also more economical compared to the broader state average of $3,675 in Michigan. By providing a cost-effective option without compromising on quality and care, Ferny's Home positions itself as an appealing choice for those seeking personalized living arrangements in a supportive environment. This value proposition not only benefits residents and their families but also highlights Ferny's commitment to affordability within the community.
Ferny's Home is located at 7720 Wright Road, Niles, MI 49120 in Cass County, Michigan
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