Grace Senior Living

Pros

• Grace Assisted Living had an excellent reputation and was highly recommended.
• The building is on the newer side and has some good caregivers.
• The food at Grace Assisted Living is decent.
• The staff at Grace Assisted Living were friendly and kind during tours and interactions.
• Grace Premier Assisted Living provides high-quality care to their residents.
• The residents at Grace Premier Assisted Living are happy and well taken care of.
• The atmosphere at Grace Senior Living is warm and loving.
• The staff at Grace Senior Living work together to provide excellent care for all residents.

Cons

• The facility changed owners and is no longer licensed by the state of Michigan.
• The Bay at Chesterfield does not have a full-time nurse on staff, which is a disadvantage for residents.
• Many experienced managers and caregivers left after the change of ownership.
• The Bay is often shorthanded, leading to late medications and unanswered call buttons.
• There is noticeable employee turnover at The Bay.
• Caregivers are lazy, untrained, and more interested in their phones than work.
• There is a shortage of caregivers and constant turnover at the facility.
• Issues are not resolved despite repeated meetings on shortcomings.
• Care quality at The Bay has gone downhill in the past year.
• Residents feel locked in as there is no transportation provided by the facility.
• The facility lacks care, activities, social interaction for residents, laundry consistency, and proper medication handling according to one reviewer's experience.
• It took months for one family to receive a refund from The Bay after their loved one's stay there.
• Memory care area of Grace Senior Living did not inform the family about an event that required an ambulance for their loved one.
• Two months' payment made in advance was not refunded by Grace Senior Living when the loved one only stayed for a short time.
• These statements are subjective opinions or experiences expressed by reviewers and may not represent factual information about the facilities mentioned.

Review

The Bay at Chesterfield, formerly known as Grace Assisted Living, has experienced a decline in quality since changing ownership last summer. This private pay facility used to have an excellent reputation and was highly recommended. However, under the new management, there have been significant disadvantages for the residents.

One major concern is that The Bay is currently not listed as a licensed facility on the State of Michigan website. This raises questions about the level of oversight and regulation that the facility is subject to. Furthermore, the absence of a full-time nurse on staff is another disadvantage for the residents. Without a nurse available, it may be harder to ensure proper medical care and address any health issues or emergencies promptly.

Additionally, many experienced managers and caregivers left after the change of ownership, leading to a shortage of competent staff members. The facility often finds itself shorthanded, resulting in late administration of medications and delayed responses to call buttons. Employee turnover is also noticeable, which can disrupt continuity of care and affect residents' overall experience.

Some reviews express disappointment with The Bay's apparent prioritization of profit over quality care. It seems that corners may be cut in order to save money, leading to subpar service for residents. This sentiment is echoed by rising rates without corresponding improvements in care.

On the other hand, some positive aspects are mentioned by reviewers who mention that the building is newer and well-maintained. There are also some good caregivers among the staff members, and the food served at The Bay is described as decent.

However, these positive aspects do not outweigh the concerns raised regarding staffing shortages, unresolved issues despite repeated meetings, late or missed medication administration and meals, untrained caregivers lacking medical backgrounds, limited social interaction for residents, and difficulties obtaining refunds.

In contrast to recent negative experiences at The Bay at Chesterfield (formerly known as Grace Assisted Living), previous reviews paint a different picture of Grace. Formerly licensed by the state of Michigan, Grace had an excellent reputation and was highly recommended. Families praised the facility for its efficiency, caring staff, good meals, and outstanding caregivers who went above and beyond their duties.

The positive reviews highlighted the beautiful facility, friendly staff members, and homey atmosphere. Many reviewers mentioned that they would recommend Grace to others based on their positive experiences.

It is evident from these reviews that there has been a significant decline in the quality of care at The Bay at Chesterfield since its change in ownership. Staffing shortages, turnover, unresolved issues, and a lack of nursing oversight are major concerns raised by current residents and their families. It is important for potential residents and their families to thoroughly research and visit any assisted living facility before making a decision to ensure that it meets their expectations for care and quality of life.

This part of Chesterfield, Michigan offers a convenient and diverse range of amenities within close proximity. There are several cafes such as Tim Hortons, Biggby Coffee, and Panera Bread where you can enjoy a cup of coffee or a quick bite to eat. The area also has multiple pharmacies including CVS Pharmacy and Walgreens for any medical needs. In terms of healthcare, there are physicians' offices like Silver Pine Medical Group Plc and Internal Medicine Associates nearby. Additionally, there are various dining options such as McDonald's, Leo's Coney Island, and Amore's Grill & Spirits for when you want to dine out. For outdoor recreation, parks like Memorial Park and Red Aurand Park provide opportunities for leisurely walks or picnics. Places of worship such as St Mary Queen of Creation Roman Catholic Church cater to spiritual needs while the MJR Chesterfield Crossing Digital Cinema 16 offers entertainment options. In terms of healthcare facilities, FMCNA Dialysis of Chesterfield and St John Medical Center are easily accessible for any medical emergencies or routine check-ups.

Cafes

• Tim Hortons (0.6 miles)
• Biggby Coffee (2.4 miles)
• Panera Bread (2.5 miles)
• Achatz Handmade Pie Company (3.1 miles)
• Tim Hortons (3.7 miles)
• Starbucks (5 miles)
• Tim Hortons (5.8 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Kroger Pharmacy (1.1 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Rite Aid (2.9 miles)

Physicians

• Al shami, Mahmoud Silver Pine Medical Group Plc (0.7 miles)
• Internal Medicine Associates (1.2 miles)
• Harbor Oaks Hospital (1.3 miles)
• Pediatric Clinic PC (1.3 miles)
• Hetal Patel, MD, MPH (1.3 miles)
• Mirabelli Maurizio DDS (1.3 miles)
• SVS Vision Optical Centers (2.6 miles)

Restaurants

• Feast (1.2 miles)
• McDonald's (2.2 miles)
• Amore's Grill & Spirits (2.3 miles)
• Fin's Eatery & Spirits (2.3 miles)
• Eagles Bar & Grill (2.4 miles)
• Leo's Coney Island (2.4 miles)
• Arby's (2.4 miles)

Parks

• Red Aurand Park (1.6 miles)
• Memorial Park (1.9 miles)
• Walter and Mary Burke Park (2.4 miles)
• Ruedisale Park (3.7 miles)
• CRC Park (5.1 miles)
• Metro Beach Nature Center (6.6 miles)
• Lake St Clair Metropark (6.8 miles)

Places of Worship

• St Mary Queen of Creation Roman Catholic Church (2.3 miles)
• Crosspoint Church (6.2 miles)
• St Peter Catholic Church (7.1 miles)
• Trinity Lutheran Church (7.7 miles)

Theaters

• MJR Chesterfield Crossing Digital Cinema 16 (2.9 miles)

Hospitals

• FMCNA Dialysis of Chesterfield (3.6 miles)
• St John Medical Center (8.4 miles)