Attendant Care Services of Michigan

Pros

• The home nursing care, occupational therapy, and physical therapy provided by Attendant Care were praised for being attentive and professional, significantly aiding the recovery process after knee replacement surgery.
• Many clients expressed their satisfaction with the quality of care received, highlighting the exceptional skill and dedication of the physical therapists and nurses.
• Families reported a positive experience with consistent caregivers who communicated effectively and showed genuine care for their loved ones' well-being.
• Attendant Care's management was commended for being responsive to concerns and accommodating in scheduling requests, demonstrating a commitment to client satisfaction.
• Clients appreciated the flexibility of services offered, noting that caregivers were often on time, well-prepared, and kind during their interactions with patients and family members.
• Numerous families have referred others to Attendant Care due to their positive experiences and high-quality care received over extended periods.

Cons

• Attendant Care is unprofessional and dishonest, leading potential employees to believe they would be placed in their area after hiring but failing to do so.
• Employees are reported to be rude and unhelpful, creating a negative experience for individuals seeking assistance from management.
• Caregivers have been accused of stealing money and medication, raising serious concerns about trustworthiness and accountability.
• Many caregivers are described as lazy and untrained, neglecting their responsibilities while on the job.
• The company reportedly hires inconsistent staff, causing instability in care quality, which leads to dissatisfaction among clients and families.
• Training provided by the company does not result in tangible benefits for employees, as certificates cannot be retained if one leaves the company.
• One reviewer experienced a significant incident where a caregiver failed to pick up their loved one from an appointment, reflecting poorly on the agency's reliability.

Review

Attendant Care Services of Michigan has garnered a mixed response from clients and employees alike, with some praising its exceptional home healthcare offerings while others have raised serious concerns about professionalism and reliability. The service caters to a diverse clientele, including individuals recovering from surgeries and those requiring ongoing assistance due to advanced illnesses. Many families have reported positive experiences, particularly highlighting the dedication and effectiveness of the physical therapists (PT) and nurses who provided care. For example, one family noted that following a knee replacement surgery, their loved one received outstanding care that allowed them to progress quickly in outpatient physical therapy, even receiving compliments on their advancement compared to other patients.

The commendations for Attendant Care are often rooted in the personal attention families felt they received throughout their caregiving journey. Clients expressed gratitude for both the essential support provided by home health aides and the responsiveness of management when issues arose. Clients appreciated the flexibility offered by schedulers and the presence of compassionate staff members who ensured proper communication between caregivers and nursing teams. One family recounted how they had used Attendant Care services for over three years without regret, citing how attentive staff members made a significant difference in caring for their bed-bound mother with advanced Alzheimer's disease.

However, amid these accolades are stark warnings from former employees who experienced frustration during their tenure at Attendant Care. Discontent primarily stemmed from perceived unprofessionalism within management processes. Some former employees decried being misled during interviews about potential placements close to home; instead, they found themselves driving long distances only to be told there were no appropriate positions available nearby. Additionally, complaints surrounded treatment by certain staff members as rude or dismissive—factors that can greatly impact employee morale and ultimately affect patient care.

Concerns regarding caregiver training also emerged as a recurring theme among negative reviews. Employees claimed that despite undergoing training sessions, they were not adequately equipped upon arrival for actual assignments—a disparity that left many feeling underqualified or unsupported once they began working with clients directly. Instances of theft allegedly perpetrated by caregivers raised alarms regarding oversight within the organization; specific reports documented missing medication and money purportedly taken by inadequately vetted personnel.

Despite these troubling accounts from within its ranks, other client testimonials detail positive interactions where consistency in caregiver attendance fostered trust and satisfaction over time. Some families reported having long-term relationships with dedicated caregivers who understood nuanced needs—this stability allowed clients to receive tailored care rather than facing frequent changes which could disrupt routines or trust built over time.

To summarize, while many families express appreciation toward Attendant Care Services of Michigan for its compassionate staffing and effective therapies resulting in favorable recovery outcomes for loved ones, numerous concerns remain unaddressed regarding internal practices affecting employee retention, asset security during caregiving appointments, and overall organizational transparency. The feedback illustrates a notable divide in experience between satisfied clients reaping benefits from quality care versus aggrieved individuals experiencing negligence or misconduct prompting severe reservations about trusting this agency’s ability to deliver reliable service moving forward.

This part of Chesterfield, Michigan offers a variety of amenities within close proximity, making it a convenient and accessible area for senior living. With several cafes such as Tim Hortons and Panera Bread nearby, seniors can enjoy a relaxed atmosphere to socialize or grab a quick bite to eat. The availability of pharmacies like CVS and Walgreens ensures easy access to medications and healthcare needs. Additionally, there are reputable physicians' offices in the vicinity, providing quality medical care for seniors. Parks like Red Aurand Park and Memorial Park offer opportunities for outdoor recreation and leisurely walks. Places of worship such as St Mary Queen of Creation Roman Catholic Church cater to spiritual needs, while theaters like MJR Chesterfield Crossing Digital Cinema 16 provide entertainment options. Overall, this neighborhood presents a well-rounded environment that caters to the diverse needs of older adults seeking a comfortable and convenient place to reside in Chesterfield.

Cafes

• Tim Hortons (0.6 miles)
• Biggby Coffee (2.4 miles)
• Panera Bread (2.5 miles)
• Achatz Handmade Pie Company (2.9 miles)
• Tim Hortons (3.6 miles)
• Starbucks (5.1 miles)
• Tim Hortons (5.8 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Kroger Pharmacy (1.2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.3 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Rite Aid (2.9 miles)

Physicians

• Al shami, Mahmoud Silver Pine Medical Group Plc (0.7 miles)
• Internal Medicine Associates (1.2 miles)
• Harbor Oaks Hospital (1.3 miles)
• Pediatric Clinic PC (1.3 miles)
• Hetal Patel, MD, MPH (1.3 miles)
• Mirabelli Maurizio DDS (1.3 miles)
• SVS Vision Optical Centers (2.6 miles)

Restaurants

• Feast (1.1 miles)
• Amore's Grill & Spirits (2.2 miles)
• McDonald's (2.2 miles)
• Leo's Coney Island (2.3 miles)
• Eagles Bar & Grill (2.4 miles)
• Fin's Eatery & Spirits (2.4 miles)
• Arby's (2.4 miles)

Parks

• Red Aurand Park (1.5 miles)
• Memorial Park (1.8 miles)
• Walter and Mary Burke Park (2.4 miles)
• Ruedisale Park (3.7 miles)
• CRC Park (5 miles)
• Metro Beach Nature Center (6.7 miles)
• Lake St Clair Metropark (6.9 miles)

Places of Worship

• St Mary Queen of Creation Roman Catholic Church (2.3 miles)
• Crosspoint Church (6.2 miles)
• St Peter Catholic Church (7.2 miles)
• Trinity Lutheran Church (7.8 miles)

Theaters

• MJR Chesterfield Crossing Digital Cinema 16 (2.9 miles)

Hospitals

• FMCNA Dialysis of Chesterfield (3.6 miles)
• St John Medical Center (8.3 miles)