Attendant Care Services of Michigan in Chesterfield, MI

Pros

• Attendant Care's staff are friendly and go out of their way to help each other.
• The therapists are excellent; the home care PT is very good.
• They took care of a loved one after an accident with kindness and attentiveness.
• Their continuous communication and attention to detail through care are remarkable.
• The staff show love, care, and respect, and families highly recommend them.
• The company is wonderful, with caring and understanding people, and they would be used again if needed.
• They have great staff, including a nurse and a physical therapist who were excellent.
• They are professional, attentive, and above the rest, with home care services that have been exceptional.

Cons

• The reviewer describes Attendant Care as one of the most unprofessional companies they have ever dealt with and suggests choosing another home care provider.
• They say the staff are very rude and unprofessional, with negative comments about others overheard in the lobby.
• They allege the company lies to interviewees and places people far from their area, rather than where they were promised.
• They claim trainees are paid minimum wage and that many workers end up with no ongoing job, with no mileage reimbursement offered.
• They state the company recently moved to a new address and warn not to be fooled by it.
• They report caregivers sometimes do not show up or arrive late, and that there is no guarantee of having the same caregiver.
• They report incidents of caregivers stealing money and pain medication, and describe some caregivers as lazy and untrained.
• They say they would never use Attendant Care again and would consider reporting the company for fraud or neglect.

Review

Attendant Care Services of Michigan is best suited for families seeking in-home rehabilitation and medical support with a strong emphasis on therapy and nursing oversight, particularly for loved ones recovering from surgery or managing chronic conditions who value skilled PT, attentive nurses, and proactive care coordination. The Chesterfield operation tends to work well for households that want hands-on therapy and clear communication from a dedicated care team, with a track record of durable relationships in long-running arrangements.

Those who should consider alternatives are families that cannot tolerate caregiver turnover, no-shows, or perceived unprofessional conduct. Several reviews raise red flags about reliability and workplace culture: reports of rude staff, misalignment between promised and actual service areas, and a few accounts alleging theft or negligence. For families that require rigid, predictable scheduling, fully consistent caregivers, and unwavering integrity in every visit, seeking another agency with stronger safeguards and clearer, enforced policies may be prudent. Also, if mileage reimbursement, thorough background screening, or guaranteed same-caregiver assignments are nonnegotiable, a cautious comparison with other providers is warranted.

On the upside, the strongest positives center on clinical quality and human warmth when the team is aligned. The physical therapy component is repeatedly highlighted as excellent, with therapists who advance patients more than expected and collaborate well with outpatient services. Nursing care and home health support are described as attentive and capable, especially for post-surgical knee rehab and stroke recovery, and families consistently note meaningful communication and responsiveness from managers and supervisors. For many clients, a stable caregiving approach emerges: a capable supervisor, flexible scheduling, and care plans that reflect the family's goals, which helps families feel their loved ones are seen and protected.

Yet the most consequential cons can undermine these strengths. There are credible reports of inconsistent caregivers, late arrivals, or a caregiver not showing up at all, coupled with claims of staff distraction and unprofessional behavior in common areas. A few families describe troubling experiences of theft or poor supervision that leave lasting concern about safeguarding belongings and ensuring dignified care. These incidents do not appear to be universal, but they create a meaningful counterweight to the strong clinical side. In practice, the overall experience depends heavily on local leadership, the specific caregiver assigned, and the family's ability to press for timely, documented remediation when issues arise.

The key pros can offset the main cons to a degree, but only with deliberate engagement. When the agency is at its best, there is a clear, constructive pathway for care escalation, ongoing caregiver matching, and timely adjustment of schedules and tasks. Families who experience consistent caregiving and timely, professional communication report that this model delivers real continuity for bed-bound or cognitively challenged loved ones, with the added benefit of a two-hour minimum that reduces the disruption common in competing agencies. In those strong cases, the combination of skilled PT, responsive nursing, and proactive care planning creates a durable, trustworthy care environment that outpaces many peers.

Bottom line: Attendant Care Services of Michigan can be a strong fit for families prioritizing rehabilitation excellence and compassionate, hands-on care, provided there is careful upfront alignment and ongoing oversight. The decision hinges on risk tolerance for caregiver variability and the seriousness with which any red flags are addressed. For households where reliability, constant caregiver assignment, and uncompromising staff professionalism are nonnegotiable, it is wise to compare alternatives and demand concrete guarantees - written schedules, dedicated caregivers, and explicit policies on attendance and accountability. With those safeguards, the positive clinical foundation can translate into a dependable in-home care experience; without them, the inconsistencies and the serious misconduct concerns reported by some families should steer attention elsewhere.

This part of Chesterfield, Michigan offers a variety of amenities within close proximity, making it a convenient and accessible area for senior living. With several cafes such as Tim Hortons and Panera Bread nearby, seniors can enjoy a relaxed atmosphere to socialize or grab a quick bite to eat. The availability of pharmacies like CVS and Walgreens ensures easy access to medications and healthcare needs. Additionally, there are reputable physicians' offices in the vicinity, providing quality medical care for seniors. Parks like Red Aurand Park and Memorial Park offer opportunities for outdoor recreation and leisurely walks. Places of worship such as St Mary Queen of Creation Roman Catholic Church cater to spiritual needs, while theaters like MJR Chesterfield Crossing Digital Cinema 16 provide entertainment options. Overall, this neighborhood presents a well-rounded environment that caters to the diverse needs of older adults seeking a comfortable and convenient place to reside in Chesterfield.

Cafes

• Tim Hortons (0.6 miles)
• Biggby Coffee (2.4 miles)
• Panera Bread (2.5 miles)
• Achatz Handmade Pie Company (2.9 miles)
• Tim Hortons (3.6 miles)
• Starbucks (5.1 miles)
• Tim Hortons (5.8 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Kroger Pharmacy (1.2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.3 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Rite Aid (2.9 miles)

Physicians

• Al shami, Mahmoud Silver Pine Medical Group Plc (0.7 miles)
• Internal Medicine Associates (1.2 miles)
• Harbor Oaks Hospital (1.3 miles)
• Pediatric Clinic PC (1.3 miles)
• Hetal Patel, MD, MPH (1.3 miles)
• Mirabelli Maurizio DDS (1.3 miles)
• SVS Vision Optical Centers (2.6 miles)

Restaurants

• Feast (1.1 miles)
• Amore's Grill & Spirits (2.2 miles)
• McDonald's (2.2 miles)
• Leo's Coney Island (2.3 miles)
• Eagles Bar & Grill (2.4 miles)
• Fin's Eatery & Spirits (2.4 miles)
• Arby's (2.4 miles)

Parks

• Red Aurand Park (1.5 miles)
• Memorial Park (1.8 miles)
• Walter and Mary Burke Park (2.4 miles)
• Ruedisale Park (3.7 miles)
• CRC Park (5 miles)
• Metro Beach Nature Center (6.7 miles)
• Lake St Clair Metropark (6.9 miles)

Places of Worship

• St Mary Queen of Creation Roman Catholic Church (2.3 miles)
• Crosspoint Church (6.2 miles)
• St Peter Catholic Church (7.2 miles)
• Trinity Lutheran Church (7.8 miles)

Theaters

• MJR Chesterfield Crossing Digital Cinema 16 (2.9 miles)

Hospitals

• FMCNA Dialysis of Chesterfield (3.6 miles)
• St John Medical Center (8.3 miles)