Sanctuary At The Oaks 2 in Muskegon, MI

Sanctuary At The Oaks 2 is an assisted living and memory care community in Muskegon, MI.

Information last verified: June 14, 2026

1740 Village Drive 2Nd Floor, Muskegon, MI 49442

For more information about senior living options: (866) 208-4318

3.6 from 31 reviews

5 stars

18

4 stars

1

3 stars

3

2 stars

1

1 stars

8

Overall Review of Sanctuary At The Oaks 2

common 21 reviews mention this

Care staff get mixed reactions

Staff interactions are consistently discussed, ranging from warm and attentive to reports of delays and rudeness.

Many residents and family members describe staff as caring, friendly, and responsive, including help with meals, housekeeping, and daily needs. Other reviews strongly disagree, describing rude aides or supervisors, staffing delays when calls are made, and feelings that problems were not addressed after complaints. Taken together, the reviews read as inconsistent day-to-day experiences, especially around response time and follow-through.

common 8 reviews mention this

Meals and feeding are disputed

Dining satisfaction is split, with some praising meal variety and others reporting missed or inadequate meals.

Several reviewers say meals are nutritious and that residents can enjoy choices, including liking the meal options and variety. Other reviews report residents being left hungry, meals not matching what was listed, or not being fed when they needed assistance. With both perspectives present, residents’ experiences with meal service appear uneven.

common 7 reviews mention this

Activities and outings support engagement

Residents describe community activities and outings that help keep people engaged.

Positive reviews highlight scheduled activities, including events with music, community programming, and regular social opportunities. Some residents also mention outings and transportation to appointments and errands as part of day-to-day life. Even where care is criticized, multiple reviews still point to an activity calendar and organized engagement.

caveat 4 reviews mention this

Memory care and support raise concerns

Memory care experiences are sharply divided between praised support and serious complaints about care in the unit.

One reviewer describes strong support for a spouse as memory and health declined, including feeling confident in the team. Other reviews specifically criticize memory care, describing neglected feeding and a lack of help for residents who cannot feed themselves. Those conflicting accounts suggest memory-care experiences may vary substantially by situation and staffing.

caveat 2 reviews mention this

Costs can change with level of care

Pricing concerns appear when care needs change, alongside some reports that the community felt affordable.

One review says rent was doubled after a move to an assisted floor due to increased care needs, while describing that the added help was not provided. Another reviewer frames the community as affordable for low-income circumstances. Together, the feedback suggests cost may be a meaningful consideration, particularly during transitions between care levels.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

20 resident community capacity

Types of Care

Assisted Living
Board and Care Home
Memory Care

Amenities

Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available

Transportation

Muskegon County (5 miles away)

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Physicians

Shoreline Pediatrics PLC (0.1 miles)
Women's Health Center (0.1 miles)
Sleep Disorders Center (0.2 miles)
Great Lakes Ob/Gyn Specialists (0.2 miles)
Dr Ronald Chusid (0.2 miles)
Dr Gurden's Office (0.4 miles)
West Michigan Internal Medicine (0.4 miles)

Hospitals

Mercy Health Partners (0.2 miles)
Hcn / Muskegon (0.2 miles)
Nextcare Hospitals Muskegon (0.2 miles)
Mercy Health Partners Muskegon General Campus (0.2 miles)
Hackley Hospital (1 miles)
Brookhaven Medical Care Facility (2 miles)
Mercy Health Partners (2.4 miles)

Restaurants

Bob Evans (0.4 miles)
Burger King (0.6 miles)
Lee's Famous Recipe Chicken (0.7 miles)
Pat's Roadhouse (1.3 miles)
Dog House Saloon (1.5 miles)
Morat's Bakery (2.3 miles)
Us 31 BBQ (2.3 miles)

Pharmacies

CVS Pharmacy (0.6 miles)
Benson Drug Co. (2 miles)
Sav-Mor Drug Stores (2 miles)
Trinity Health Pharmacy Hackley (2.4 miles)
CHCWM Muskegon (2.4 miles)
West Shore Professional Pharmacy (2.5 miles)
Watkins Pharmacy & Surgical Supply (2.5 miles)

Cafes

Panera Bread (2.4 miles)
Brooklyn Bagels Cafe (3.1 miles)

Places of Worship

St Mary's Church (2.4 miles)
Calvary Memorial Church (2.7 miles)
Fellowship Reformed Church (3.2 miles)
All Shores Wesleyan Church (3.6 miles)

Parks

Hackley Park (2.6 miles)
Mona Lake Park (4.2 miles)

Frequently Asked Questions

Where is Sanctuary At The Oaks 2?

Does Sanctuary At The Oaks 2 provide care for residents with dementia or Alzheimer's disease?

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