Information last verified:
1740 Village Drive 2Nd Floor, Muskegon, MI 49442
For more information about senior living options: (844) 490-3973
The Oaks is described as a valuable member of CarePatrol West MI partnerships, with a positive attitude that helps families feel at ease. The community is loving and welcoming, and residents feel safe, clean, and engaged. The staff are professional and very caring; the property is well maintained; the on-site offerings and social activities are excellent. Caring staff and a great facility make it a wonderful place for families. The staff are consistently positive, timely, and helpful; questions are answered promptly; it is a great choice and a high-quality living experience. The community offers accessible transportation and friendly, caring staff and residents. The staff and residents are friendly; staff go out of their way to help with a smile; nutritious meals are provided; the community is pet-friendly; highly recommended. The staff are attentive, meals are varied, and there are many activities and outings to keep residents busy. The facilities and programming are top-notch; the caring and professional staff make it feel like home; staff become part of the family. The Sanctuary at the Oaks provides wonderful care and support; the team is exemplary.
The facility is absolutely unacceptable and should be avoided at all costs. The way they treat their residents is inhumane and disgraceful. Julie T. and the supervisors are consistently rude and more focused on covering up staff mistakes than actually fixing problems. The aides spend most of their time on their phones instead of caring for the residents. Serious issues such as neglect, poor hygiene, and lack of proper feeding are routinely ignored. Supervision turns a blind eye to abuse and neglect, and complaints go nowhere. The family had to remove their loved one after repeated mistreatment and unanswered concerns. The care was worse than what goldfish receive at a county fair. If neglect and excuses were a service, this place would get five stars. This place is an absolute disgrace; the staff are rude and lazy, and the supervisors do nothing but cover up mistakes. The aides sit on their phones while patients are left filthy, hungry, and ignored. The facility promised care and compassion in memory care but stopped feeding residents after admission. A monkey could run this place better (and probably with more empathy).Sanctuary At The Oaks 2 in Muskegon, MI is best suited for families that must balance cost with a high degree of personal oversight. It may appeal to those who can tolerate uneven care quality and who intend to stay closely involved, auditing daily routines and care plans rather than outsourcing decision-making entirely. The campus presents as a sizeable, well-maintained senior living setting with multiple levels of care, which can be attractive to families seeking a single location for transitions. However, the decisive caveat is that care consistency and responsiveness have been described as severely lacking in memory-care and general caregiving, making ongoing vigilance essential for any resident here.
Anyone evaluating alternatives should note that this community is not a fit for residents with substantial memory-care needs or those who rely on consistent, prompt feeding and hygiene support. Reviews repeatedly flag neglect, insufficient feeding for residents who cannot feed themselves, and poor supervision that fails to address complaints. If reliability, dignity, and timely caregiver attention are non-negotiable, other facilities with documented, stronger staffing and oversight should be prioritized. Families should especially scrutinize how quickly nurses respond and whether direct, in-room assistance is reliably available.
On the upside, several accounts speak to genuine warmth and care from some staff members, and the physical plant earns compliments for safety and cleanliness. Positive perspectives highlight an engaging activities calendar, accessible transportation, and the sense that, in better moments, the campus can feel like a welcoming home. These favorable notes suggest that the community is capable of kindness and organized programming, and that the setting itself holds potential for residents when staffing is adequate and properly supervised. For families who can couple this potential with rigorous monitoring, there may be a path to a workable arrangement.
Yet the main cons are hard to overlook and tend to overshadow the positives. The most troubling themes center on under-staffing, with aides spending their time on phones rather than resident care, and supervisors who appear unable or unwilling to intervene when problems arise. Documented delays in medical or nursing attention, sometimes extending well beyond 45 minutes, put residents at risk, especially those who depend on staff for feeding, hygiene, and safety. The pattern of neglect and fear of reprisals for speaking up creates an atmosphere where complaints feel ignored and accountability feels minimal.
For families navigating a potential move to Sanctuary At The Oaks 2, a concrete due-diligence plan is essential. Schedule multiple tour times, including meal periods, to observe direct care, feeding assistance, and staff responsiveness. Request current staff-to-resident ratios, details on memory-care training, and the on-site administrator’s approach to incident reporting. Check state licensure and inspection histories for any patterns of citations related to neglect or inadequate supervision. Make a clear expectation around response times, mandatory supervisory presence during meals, and a defined escalation process when concerns arise. Bring a trusted advocate along to question, verify, and document observations.
Overall, Sanctuary At The Oaks 2 should be approached with strong caution. It is not the default choice for families seeking dependable memory-care support and consistently attentive caregiving. The facility may be suitable only for those able to commit to active, ongoing oversight and who are prepared to pursue swift remediation if problems emerge. For most families, exploring alternatives with verifiable staffing stability and proven outcomes in memory care will yield a safer, more predictable path for a loved one’s daily life and dignity. If choosing this community, balance the cost with a rigorous, hands-on oversight plan that leaves little room for gaps in feeding, hygiene, or timely medical attention.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Muskegon County (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sanctuary At The Oaks 2 in Muskegon, MI is an assisted living community that provides board and care home services as well as specialized memory care for individuals with dementia. This community offers a range of amenities to ensure residents' comfort and convenience, including cable or satellite TV, a dining room, fully furnished accommodations, a garden, housekeeping services, a kitchenette, move-in coordination assistance, outdoor spaces, telephone access, and Wi-Fi/high-speed internet.
The caregivers at Sanctuary At The Oaks 2 provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also collaborate closely with health care providers to ensure that residents receive the necessary medical attention. The facility has a dementia waiver and hospice waiver available for those who require it. Additionally, the staff assists with medication management and provides meal preparation and service. Special dietary restrictions are accommodated to meet residents' individual needs.
To promote mental wellness and cognitive function among residents, Sanctuary At The Oaks 2 offers a comprehensive mental wellness program. This includes specialized memory care programming that focuses on supporting individuals with mild cognitive impairment. Transportation arrangements are made for medical purposes, as well as for doctor's appointments.
Residents can enjoy a variety of activities within the community itself. These include resident-run activities as well as scheduled daily activities to keep them engaged and socially connected.
Sanctuary At The Oaks 2 benefits from its location in Muskegon, MI. There are two cafes nearby where residents can enjoy meals or socialize outside of the community. Two parks offer opportunities for outdoor recreation and relaxation. With 17 pharmacies in close proximity, obtaining medications is convenient for residents. Access to medical care is easily accessible as there are 38 physicians located nearby. For dining options beyond what is offered within the community, there are 25 restaurants in the vicinity. As spiritual practices may be important to some residents, there are also four places of worship nearby. Additionally, the presence of 12 hospitals ensures that residents have easy access to medical care when needed.
Overall, Sanctuary At The Oaks 2 provides a welcoming and supportive environment for individuals seeking assisted living or memory care services in Muskegon, MI.
Sanctuary At The Oaks 2 is located at 1740 Village Drive 2Nd Floor, Muskegon, MI 49442 in Muskegon County, Michigan
Sanctuary At The Oaks 2 offers a comprehensive range of features designed to enhance the well-being of residents experiencing memory-related challenges. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while medication management ensures timely and accurate administration of necessary prescriptions, reducing the risk of confusion or missed doses. Meal preparation and service are tailored to meet dietary needs, promoting both nutrition and comfort, while transportation arrangements facilitate access to medical appointments, ensuring continuity of care. Coordination with health care providers supports an integrated approach to health management, essential for residents with varying cognitive abilities. The provision of assistance with activities of daily living and transfers fosters independence and mobility, contributing positively to mental health. Moreover, 24-hour supervision provides a safe environment where residents can thrive under vigilant care. Programs addressing mild cognitive impairment and specialized memory care programming are specifically designed to engage residents cognitively and socially, complemented by a mental wellness program that prioritizes emotional health--ultimately creating a supportive community tailored for individuals with dementia or Alzheimer's disease.
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Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
A Holistic Dementia Care Guide: Effective Strategies for Memory Support
The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.
Memory Care Pathways: A Holistic Guide to Dementia Support
"Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.
Understanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations