Robbinswood Northcrest

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Robbinswood Northcrest

Robbinswood Northcrest

2650 Ruddiman Drive, North Muskegon, MI 49445

For more information about senior living options: (844) 490-3973

3.5 from 8 reviews
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Assisted Living

Overall Review

Pros

  • pro The staff at Northcrest provided great care for the residents, showing love, compassion, and respect.
  • pro Many family members expressed appreciation for the extra time and comfort provided to their loved ones during difficult moments.
  • pro The remodeling of Robbinswood has been a positive change that family members have noticed.
  • pro The management was proactive in helping families apply for Veterans aid and attendance benefits.
  • pro The care staff consistently accommodated the changing needs of residents, keeping their families informed along the way.
  • pro Families found Robbinswood to be a place where their loved ones were kept comfortable, happy, and content.
  • pro Visitors praised the thoroughness of the tours and the accommodating nature of the facilities at Robbinswood.

Cons

  • pro The first shift staff is unprofessional and neglectful, prioritizing their phones over caring for the residents.
  • pro Administration, particularly Josh, is rarely present and seems to avoid responsibility.
  • pro Poor care management leads to a lack of patient-centered focus.
  • pro Robbinswood Northcrest Campus has rigorous entrance requirements that can be off-putting.
  • pro The rooms at Robbinswood Northcrest are small and not as bright, making the environment feel less inviting.
  • pro There was insufficient communication regarding pricing and care options during the initial visit.
  • pro Overall dissatisfaction with the care provided, as it did not meet expectations for more intensive needs.

Review

The reviews for Robbinswood Northcrest Campus present a mixed and often polarized perspective on the quality of care and overall experience provided to residents and their families. Some reviewers express deep dissatisfaction with certain aspects of the facility, particularly highlighting concerns about staff engagement and management oversight. A recurring critique revolves around the first shift staff, with accusations that they are more focused on their phones and personal activities rather than providing attentive care to residents. One reviewer specifically names Josh from administration, describing him as largely unavailable, often “on vacation,” which adds to a perceived lack of accountability within the management structure.

Conversely, there are also positive accounts from family members who have experienced commendable care at Robbinswood. These voices commend various members of the caregiving team for their compassion, love, and dedication toward residents. Names such as Sarah, Morgan, Heather, Cody, Lucinda (who provides hospice care), and Sherri come up frequently in these praise-filled comments. Families feel that staff members not only offered high-quality care but also kept them informed about their loved ones' changing needs throughout their stays at the campus.

Another review notes that while Robbinswood Northcrest offers smaller living spaces compared to other facilities—an aspect that can be advantageous—it imposed more rigorous entrance requirements than some competitors. This bureaucratic process seemed daunting to some prospective clients who felt overwhelmed by having to provide extensive information just to get on a waiting list. While this attention to detail may be beneficial in ensuring resident compatibility with services offered at Robbinswood Northcrest, it could dissuade families seeking quicker access to care.

As for financial considerations, several reviews bring up concerns related to pricing transparency and value for money. One family member expressed frustration over not receiving a clear price quote during their inquiry process, which left them feeling uncertain about the facility's affordability relative to its offerings. Although another reviewer mentioned that Robbinswood's pricing was reasonable compared to other options available in Muskegon, they noted that many services appeared limited beyond basic room accommodations.

On a brighter note regarding resident experience within Robbinswood Northcrest Campus itself is an acknowledgment of renovations taking place at the facility. Recent remodeling efforts have been well received by some families who believe improvements will enhance living conditions significantly. One review highlighted ongoing construction aimed at developing a memory care unit—an element excitedly noted by those requiring specialized support for dementia-related challenges among elderly residents.

Ultimately, there appears to be both hopeful potential and significant room for improvement regarding actual service delivery at Robbinswood Northcrest Campus in Muskegon. Family experiences range from heartfelt gratitude towards diligent staff members who went above and beyond for loved ones—inspiring confidence in future caretaking—to stark disappointment due primarily to perceived managerial inadequacies or inadequate responses towards unique family needs concerning specialty services or straightforward pricing information. Therefore, prospective residents’ families would do well exploring all options meticulously before making decisions while weighing both sides presented in these reviews carefully.

Features

Housing

  • 86 resident community capacity 86 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Muskegon County (7 miles away) Muskegon County (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Robbinswood Northcrest is an assisted living community located in North Muskegon, MI. This community offers a wide range of amenities to enhance the residents' quality of life.

For those who enjoy looking their best, there is a beauty salon available on-site. Residents can also relax and unwind in front of their favorite cable or satellite TV shows in the comfort of their own fully furnished apartments.

Transportation services are provided by the community, making it easy for residents to attend appointments or explore the local area. There is also a computer center where residents can stay connected with loved ones or indulge in their interests online.

The dining experience at Robbinswood Northcrest is top-notch, with restaurant-style meals served in a spacious dining room. Special dietary restrictions can be accommodated, ensuring that each resident's unique needs are met.

Residents have plenty of opportunities for socialization and entertainment. They can engage in various activities such as gaming, fitness programs, and planned day trips organized by the community. Resident-run activities promote a sense of camaraderie among the residents.

The location of Robbinswood Northcrest offers convenience and accessibility to nearby amenities. Within close proximity, there are cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals.

In terms of care services, Robbinswood Northcrest provides 24-hour supervision and assistance with activities of daily living such as bathing and dressing. Medication management ensures that residents receive their medications in a timely manner. The mental wellness program focuses on promoting emotional well-being among residents.

Overall, Robbinswood Northcrest is a vibrant assisted living community that prioritizes the comfort and needs of its residents. With its array of amenities and care services, it offers an environment where seniors can thrive and enjoy their golden years to the fullest extent possible.

Nearby Places of Interest

Pharmacies

  • Hometown Pharmacy (0.1 miles)
  • Rite Aid (0.2 miles)
  • Keefe's Home Town Pharmacy (0.7 miles)
  • Walgreens (1.8 miles)
  • Meijer Pharmacy (1.9 miles)
  • Benson Drug Co. (2.4 miles)
  • Sav-Mor Drug Stores (2.4 miles)

Physicians

  • Northside Immediate Care Center (0.1 miles)
  • Shelly Williams DO (0.7 miles)
  • Shoreline Vision (0.7 miles)
  • Bear Creek Health Center (1.8 miles)
  • Eye Care One (2 miles)
  • Mercy Health Physician Partners - Northshore Family Medicine (2.1 miles)
  • Trinity Health Medical Group, Primary Care & Pediatrics (2.4 miles)

Cafes

  • Brooklyn Bagels Cafe (0.2 miles)

Restaurants

  • McDonald's (0.2 miles)
  • Hobo's Tavern (0.8 miles)
  • The Lake House Waterfront Grille (2 miles)
  • Pat's Roadhouse (2 miles)
  • Kicking Kitchen (2 miles)
  • Morat's Bakery (2.2 miles)
  • Carmen's Cafe (2.3 miles)

Places of Worship

  • Calvary Memorial Church (1.7 miles)
  • St Mary's Church (2.3 miles)
  • Anchor Of Hope Nazarene Church (3.2 miles)
  • All Shores Wesleyan Church (3.2 miles)
  • First Christian Church (4 miles)

Parks

  • Muskegon State Park (2.3 miles)
  • Hackley Park (2.5 miles)

Hospitals

  • Brookhaven Medical Care Facility (2.6 miles)
  • Mercy Health Partners (3.3 miles)
  • Great Lakes Specialty Hospital (3.3 miles)
  • Hackley Hospital (3.3 miles)
  • Mercy Health Hackley Campus (3.3 miles)
  • Hackley Hospital Laboratories (3.3 miles)
  • Nextcare Hospitals Muskegon (3.4 miles)

Transportation

  • Budget Truck Rental (2.8 miles)

Frequently Asked Questions

Where is Robbinswood Northcrest?

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