Northcrest Assisted Living Community in North Muskegon, MI

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Northcrest Assisted Living Community in North Muskegon, MI

2650 Ruddiman Dr, North Muskegon, MI 49445

For more information about senior living options: (844) 490-3973

3.7 from 20 reviews
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Assisted Living

Northcrest Assisted Living Community Costs & Pricing

Northcrest Assisted Living Community offers competitive pricing for its services when compared to the broader market in Muskegon County and the state of Michigan. For instance, residents opting for a semi-private room at Northcrest can expect to pay $1,800 per month, which is significantly lower than the county average of $2,363 and well below the state average of $3,191. Those seeking more privacy can choose a studio apartment for $2,506, again undercutting both the county rate of $2,852 and the state median of $3,824. Additionally, Northcrest's one-bedroom units are priced at $2,900 - slightly above the county average but still less than the state's typical charge of $3,384. Overall, Northcrest provides an attractive balance between quality care and affordability in comparison to regional and statewide options.

Floor plansNorthcrest Assisted Living CommunityMuskegon CountyMichigan
Semi-Private$1,800$2,363$3,189
Studio$2,506$2,852$3,824
1 Bedroom$2,900$2,336$3,384

Overall Review of Northcrest Assisted Living Community

Pros

  • pro Robbinswood Northcrest is a wonderful assisted living.
  • pro The staff there really care for residents.
  • pro They go above and beyond for their residents, and it shows.
  • pro The administrative and Loft staff listened and, when appropriate, made changes to improve residents' stays.
  • pro During the end of life, the staff were extremely compassionate and worked with Hospice to ensure a comfortable journey.
  • pro Robbinswood Northcrest gets a recommendation as a great choice for loved ones needing living assistance.
  • pro Robbinswood Northwood campus has staff who treat residents with care and respect.
  • pro New ownership has brought a better philosophy of care; staff are better educated and empowered; service and care for residents have improved; staff treat residents as family; the place looks cleaner; food is better.

Cons

  • pro The staff threw the resident's walker in the trash without any notification or authorization.
  • pro At the end of life, the care was not good.
  • pro Short staffing is the problem.
  • pro Bed wounds covered the resident's body, indicating neglect.
  • pro The facility appears to prefer residents to be medicated to reduce work.
  • pro The conversations with the head nurse are dishonorable, and doctors are hardly seen.
  • pro The new director is cold to residents and has lied about expectations.
  • pro The bathrooms are very small and do not meet ADA requirements.
  • pro The activities have been degraded, with the recreation director fired and activities mostly limited to coloring pages.
  • pro The reviewer regrets placing their loved one there.

Review

This community is best suited for families seeking a genuinely caring, person-centered environment where staff visibly advocate for residents and stay engaged with families. Northcrest, now operating as Robbinswood Northcrest under new ownership, tends to reward those who value attentive daily presence from aides and CNAs, regular family updates, and compassionate support during end-of-life moments. It works well for residents who can tolerate an older building with ongoing upgrades and who prioritize warm interactions, personalized care plans, and a sense of being treated like a family member rather than a number. Those who need intensive medical oversight or a highly structured activity calendar may find it less aligned with their expectations.

For alternatives, the clearest red flags arise for families confronting persistent short-staffing, uneven quality among aides and med techs, and inconsistent accountability. If a loved one requires high-frequency, highly specialized medical attention, or if reliable, proactive communication is non-negotiable, other communities with deeper staff complements and more robust programming should be considered. Also worth evaluating elsewhere are facilities with fully ADA-compliant bathrooms and larger social spaces, as these issues have surfaced in feedback here and can materially affect daily life for wheelchair users or socially oriented residents.

The strongest positives - staff who care deeply, reasonable value for the level of assistance, and demonstrable flexibility in care planning - often offset a portion of the downsides. Multiple reviews highlight staff members who go "above and beyond," and family members repeatedly note that communication about a resident's status can be regular and informative when the team is aligned. End-of-life care, in particular, is frequently described as compassionate and coordinated with hospice services, which matters greatly for families navigating difficult transitions. Even with ongoing renovations and leadership shifts, several accounts credit improved service standards and a more engaged workforce under new ownership.

Yet the negatives cannot be dismissed. A pattern emerges of occasional care lapses and perceived indifference from some med techs and aides, especially when staffing is lean. Messages of carelessness, unaddressed bed wounds, and questions about basic needs echo in several reviews, painting a risk of inconsistent quality depending on who is on shift. The facility itself is described as aging and in transition - rooms arranged in semi-private configurations that can impede wheelchair access, narrowly sized bathrooms, and limited social or activity space. A few families report a cold administrative tone and a diminished recreation director, with activities shrinking to simpler tasks rather than a vibrant calendar - an outcome that can significantly affect mood and engagement for active residents.

The ownership transition is a critical variable to watch. Some families report meaningful improvements after new leadership - cleaner premises, better-trained staff, and brighter reputations - the impression is that the model is evolving toward more attentive, resident-centered care. Other families, however, warn against placing unconditional trust in promises and advocate for meticulous due diligence: unannounced visits, direct conversations with front-line caregivers, and a careful review of care plans, room layouts, and accessibility features. In practice, the right fit depends on the resident's care level, tolerance for aging infrastructure, and appetite for ongoing changes in staffing and programming.

In practical terms, a decisive visit strategy should be to observe a typical day: how routines are carried out, how med passes occur, and whether the care team appears consistent and responsive. Ask pointed questions about staff-to-resident ratios, the cadence of family updates, and how care plans are revised in response to changing needs. Inspect bathrooms for ADA accessibility, check room layouts for wheelchair maneuverability, and review the latest activity calendar to gauge staying power for social engagement. The conclusion is clear: Northcrest/Robbinswood Northcrest can be a strong fit for families who prize warmth, responsive care, and end-of-life support, provided current conditions align with expectations and a clear, verifiable picture of staffing, programming, and facility upgrades is established. For those prioritizing safety, predictability, and a consistently well-staffed environment, alternatives remain worth serious consideration.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Muskegon County (7 miles away) Muskegon County (7 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

Description

Northcrest Assisted Living Community is a welcoming senior living community located in the peaceful neighborhood of North Muskegon, MI. Our community offers a range of amenities and care services to ensure our residents enjoy a comfortable and fulfilling lifestyle.

Residents at Northcrest Assisted Living Community can take part in a variety of activities right on-site, providing opportunities for socializing and staying active. For those seeking spiritual fulfillment, we offer both on-site and off-site devotional services. Our indoor common areas are designed for relaxation and socialization, while our outdoor common areas allow residents to enjoy fresh air and beautiful surroundings.

We understand that sometimes our residents may require short-term stays or respite care, which we gladly provide. To ensure the safety and convenience of all our residents, our showers are wheelchair accessible.

Our highly skilled staff is committed to providing exceptional care to our residents. We offer specialized care for those with incontinence needs, as well as medication management services to ensure that medications are taken correctly and on time.

Northcrest Assisted Living Community benefits from its convenient location near various amenities. Residents can easily access nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures that all their needs are met within close proximity.

At Northcrest Assisted Living Community, we strive to create a warm and inviting environment where seniors can thrive and enjoy their golden years surrounded by supportive staff members and neighbors who quickly become friends.

Nearby Places of Interest

North Muskegon, Michigan is a quaint and convenient area for senior living, with access to various amenities and services within close proximity. Pharmacies such as Hometown Pharmacy and Rite Aid are located within walking distance, providing easy access to medication needs. Additionally, there are several physicians' offices nearby including Northside Immediate Care Center and Shoreline Vision for healthcare needs. For dining options, cafes like Brooklyn Bagels Cafe and restaurants like Hobo's Tavern offer delicious meals just a short distance away. Places of worship such as Calvary Memorial Church and St Mary's Church provide spiritual support for residents. Parks like Muskegon State Park offer opportunities for outdoor activities and relaxation. Hospitals like Mercy Health Partners and Hackley Hospital ensure that quality healthcare services are readily available in case of emergencies. Overall, North Muskegon offers a peaceful and convenient environment for seniors to enjoy their retirement years.

Pharmacies

  • Hometown Pharmacy (0.1 miles)
  • Rite Aid (0.2 miles)
  • Keefe's Home Town Pharmacy (0.7 miles)
  • Walgreens (1.8 miles)
  • Meijer Pharmacy (1.9 miles)
  • Benson Drug Co. (2.4 miles)
  • Sav-Mor Drug Stores (2.4 miles)

Physicians

  • Northside Immediate Care Center (0.1 miles)
  • Shelly Williams DO (0.7 miles)
  • Shoreline Vision (0.7 miles)
  • Bear Creek Health Center (1.8 miles)
  • Eye Care One (2 miles)
  • Mercy Health Physician Partners - Northshore Family Medicine (2.1 miles)
  • Trinity Health Medical Group, Primary Care & Pediatrics (2.4 miles)

Cafes

  • Brooklyn Bagels Cafe (0.2 miles)

Restaurants

  • McDonald's (0.2 miles)
  • Hobo's Tavern (0.8 miles)
  • The Lake House Waterfront Grille (2 miles)
  • Pat's Roadhouse (2 miles)
  • Kicking Kitchen (2 miles)
  • Morat's Bakery (2.2 miles)
  • Carmen's Cafe (2.3 miles)

Places of Worship

  • Calvary Memorial Church (1.7 miles)
  • St Mary's Church (2.3 miles)
  • Anchor Of Hope Nazarene Church (3.2 miles)
  • All Shores Wesleyan Church (3.2 miles)
  • First Christian Church (4 miles)

Parks

  • Muskegon State Park (2.3 miles)
  • Hackley Park (2.5 miles)

Hospitals

  • Brookhaven Medical Care Facility (2.6 miles)
  • Mercy Health Partners (3.3 miles)
  • Great Lakes Specialty Hospital (3.3 miles)
  • Hackley Hospital (3.3 miles)
  • Mercy Health Hackley Campus (3.3 miles)
  • Hackley Hospital Laboratories (3.3 miles)
  • Nextcare Hospitals Muskegon (3.4 miles)

Transportation

  • Budget Truck Rental (2.8 miles)

Frequently Asked Questions

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