1635 Hansen Street, North Muskegon, MI 49445
For more information about senior living options: (844) 490-3973
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The office is welcoming and comfortable. The staff are polite, helpful, and friendly. Mike Hansen provides logical, down-to-earth long-term planning solutions that have served clients well. Mike Hansen and his team have earned the clients' business. Clients are greeted and offered a drink upon arrival. The team helps clients set up a future-focused plan for themselves and their families. Explanations are delivered clearly and in an easy-to-understand way. The reviewer would recommend this location to everyone.
The reviewer felt undervalued as a customer at the North Muskegon office. They waited for an appointment (9:00) and left after an hour without being seen. They were never called back to apologize or reschedule. They requested a time-sensitive call back from Mike but did not receive one.The overall impression of the office is one of warmth and comfort, with a strong sense that the people there truly care. One client describes the environment as welcoming and comfortable, expressing a genuine affection for the staff and the culture, noting that the team feels like a close-knit group. The longevity of the relationship is striking: this client has been with the office since 2008, and consistently highlights Mike Hansen's approach as practical, grounded, and focused on long-term planning that has remained valuable over the years. The staff - described as polite, helpful, and friendly - contributes to a feeling that the team is attentive and engaged. In this view, Mike Hansen and his entire team have earned the client's ongoing business through reliability and rapport.
Another review elevates the experience to near-ideal levels, underscoring the emotional and practical impact of the service. The reviewer wishes for more than the usual five stars, suggesting a ten-star rating. They admit being nervous before the appointment, yet are instantly made to feel welcome upon arrival, complete with a friendly greeting and even a offered drink. The review highlights a concrete outcome: a game plan crafted to benefit not only the individual but also their family for the future. The person describes feeling at ease and notes that complex topics were explained in a way that was easy to understand, without any sense of condescension. The gratitude is clear, and there is a strong endorsement to others to book an appointment and experience the help and guidance firsthand.
The emphasis throughout this second account is on reassurance, clarity, and a forward-looking mindset. The reviewer reaffirms the value of thoughtful planning and the sense that the team genuinely cares about the client's well-being and family security. There is a palpable sense that the right explanations, not just formulas or jargon, helped them feel confident about decisions impacting decades to come. The message blends appreciation with a practical call to action: experience the location, set up an appointment, and start building a foundation for the future. The overall tone is optimistic, convinced that the support offered can make a meaningful difference.
Not all feedback, however, paints the same picture across every location. A separate review from the North Muskegon office expresses clear dissatisfaction, focusing on a negative experience rather than the positives described elsewhere. The client felt undervalued as a customer, recounting an appointment scheduled for 9:00 that stretched to 10:00 with the client waiting in the lobby and no interruption to apologize or reschedule. The impression is that the time delay was not acknowledged, leaving the client with a sense of being overlooked. In a separate incident, the client requested a time-sensitive callback from Mike, but never received a return call. This account highlights a breakdown in communication and service consistency that stands in contrast to the generally favorable experiences described by other reviewers.
Taken together, the reviews reveal a picture of a team that can be highly effective and deeply supportive in the right circumstances. The core strengths are evident in the welcoming atmosphere, the attentive staff, and Mike Hansen's practical, long-term planning approach, which many clients find empowering and reassuring. The strongest voices emphasize guidance that is clear, respectful, and focused on real-world outcomes for individuals and families. Yet there is also a cautionary note about experience at a particular location where delays and missed follow-ups undermined the sense of value and trust. This contrast suggests that while the practice has clear, compelling strengths, there is room to improve consistency in appointment management and cross-location communication to ensure every client feels valued and heard, no matter which office they visit.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Muskegon County (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hansen Safe in North Muskegon, MI is an assisted living community that offers a range of amenities to cater to the needs and preferences of its residents. The community provides a comfortable dining room where residents can enjoy their meals. The apartments are fully furnished, providing a cozy and home-like environment. Outside, there is a beautiful garden where residents can relax and enjoy nature.
Housekeeping services are provided to ensure that the living spaces are clean and well-maintained. Move-in coordination is also available to assist new residents with the transition process. For those who enjoy spending time outdoors, there is outdoor space where they can engage in various activities.
The community offers telephone and Wi-Fi/high-speed internet access, allowing residents to stay connected with their loved ones or browse the internet at their convenience.
Hansen Safe also provides various care services to meet the individual needs of each resident. This includes assistance with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers ensures that residents receive the necessary medical attention when needed. The community also offers assistance with diabetes diets, medication management, and special dietary restrictions for those with specific nutritional needs.
Transportation arrangement for medical purposes is available, ensuring that residents can easily access healthcare facilities when required. Transportation services for doctors' appointments are also provided.
Residents can enjoy delicious meals at Hansen Safe as special dietary restrictions are accommodated. Additionally, scheduled daily activities are organized to keep residents engaged and entertained.
The location of Hansen Safe offers convenient access to several amenities nearby. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all within close proximity to provide additional convenience for residents and their families.
Overall, Hansen Safe in North Muskegon, MI provides a comfortable and supportive environment for seniors where their physical wellbeing is taken care of while offering amenities and services to enhance their quality of life.
Hansen Safe is located at 1635 Hansen Street, North Muskegon, MI 49445 in Muskegon County, Michigan
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