381 Houston Avenue, Muskegon, MI 49441
For more information about senior living options: (844) 490-3973
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Lighthouse Property Management is described by residents as very helpful. They are quick to help tenants find a place and provide fast service with callbacks when problems persist. Lighthouse is a great property management partner for anyone looking for a new rental home, with many properties and easy onboarding. They assist with setting up bills and even arrange Wi-Fi before move-in, showing smooth onboarding. Residents report living in Lighthouse-managed properties as quiet and peaceful, with problems fixed promptly. When repairs are needed, Lighthouse's responses are quick, and the staff are friendly and explain the issues clearly. Lighthouse hires capable contractors who perform quality work and leave work areas clean. Long-time tenants say they have a great experience and would recommend Lighthouse to others. Upgrades such as passcode entry and improved fencing are viewed positively for security and appearance.
They take days to respond to sewer backups, leaving a family without a functioning bathroom. They are described as slum lords who care only about collecting rent and ignore tenant behavior or neighbor impact. Their communication is poor and they are frequently unresponsive to maintenance requests and inquiries. They charge arbitrary emergency fees and often do not follow through on promised repairs. They fail to properly address pest issues, with bugs treated but mice left unaddressed, contributing to unsanitary living conditions. They rent out units with hazardous and rodent-infested appliances, leading to unsafe living environments. They fail to fix safety hazards promptly (e.g., gutters, doors) and only act after someone is hurt. They have had instances where tenants engaged in illegal activity near properties and management appeared unresponsive. They do not respond to inquiries from third-party sites, leading to vacancies and lost rental opportunities. They sometimes delay or fail to complete mold remediation after water leaks.Lighthouse Property Management comes across in these accounts as a company that can feel like two different teams depending on which property you're dealing with and which week you catch them in. On one hand, there are residents who praise the outfit for quick responses, easy onboarding, and a generally helpful approach when problems arise. They describe a streamlined experience: someone on the line who will coordinate repairs, a process that makes moving in smoother, and even touches of modern security like passcode doors and updated fencing. For these folks, Lighthouse is a reliable partner who can make things happen when a problem is reported, sometimes bringing Wi-Fi or other conveniences to the unit before a resident has even fully settled in. A handful of tenants have been with Lighthouse for years, expressing gratitude for consistent, if imperfect, service and noting that their needs are addressed promptly and politely.
But a substantial thread running through the reviews tells a much tougher story. Several residents recount serious maintenance failures and delays that feel unaddressed or ignored. There's a recurring horror story of a basement flooding with sewer backups and being told to wait two days for someone to arrive, all while a four-year-old's basic needs - showering and using the bathroom - are put on hold because the company "will get to it when they can." In these posts, the sense of urgency and ongoing communication gaps are palpable, with complaints that inquiries go unanswered, repair crews don't show up, or residents aren't kept in the loop about what's happening with their reports or with related bills.
Safety and neighborhood conditions emerge as another major theme. The Regency Apartments, in particular, are depicted as a place where the mix of tenants has shifted in a troubling direction. One reviewer notes the influx of "bad people" into units and describes a deterioration in safety and comfort as a result, with credible claims that gunfire and other disturbances have become part of daily life in the parking area. This same line of criticism is balanced by less universal experiences at other Lighthouse properties, where residents report quiet, peace, and a generally positive living environment. The disparity suggests that the property owner's choices and the specific building's management reality can dramatically affect resident well-being, even within the same company umbrella.
Maintenance quality and transparency are other flashpoints. Several residents allege bad communication and unsanitary conditions, including reports of pest infestations (mice, roaches), hazardous or poorly maintained appliances, and charges that feel arbitrary - such as a $15 "emergency" fee that is levied even when urgency isn't acknowledged by the resident. There are vivid stories of mold-related concerns after water leaks and of pests that persist despite claims of pest control, with professionals indicating there's more to fix than what management admits. The handling of water bills and shut-off notices also comes under fire, with accusations that bills aren't shared transparently and that payment issues can trigger disproportionate penalties. A number of long-term tenants recount being billed for work they didn't damage, or for caulking and repairs that felt unjustified, underscoring a sense that the maintenance economy isn't evenly fair.
Voices from neighboring or former tenants add another layer to the narrative. Some describe Lighthouse as "slum lords" when the property manager appears to be more focused on rent collection than on tenant behavior or community impact. There are claims that drug activity and property damage occurred around a managed home, resulting in enforcement actions and eventually the removal of tenants, but leaving lasting concerns about who is responsible for maintaining a safe and respectful neighborhood. Others, by contrast, emphasize that they've had positive experiences with neighboring properties managed by Lighthouse, praising communication and a willingness to address problems when they arise. The spectrum - from praise to sharp critique - illustrates how much the outcome seems to depend on the specific property and management team in charge at any given time.
In the midst of the criticism, there are occasional bright spots that buttress a more nuanced view. A few reviewers highlight strong, effective contractors who did solid, cleanup-friendly work on repairs - such as a ceiling leak that was handled by competent professionals, including a highly capable sheetrock specialist who left the work site in good shape. There are also mentions of upgrades and conveniences that improve day-to-day living, like changing doors from keys to passcodes for added security, or the installation of a well-maintained fence that residents appreciate. A recurring sentiment among long-tenured tenants is gratitude for the personal, human touch of some Lighthouse representatives who understand individual circumstances and strive to be helpful when possible.
Taken together, the collection paints a picture of Lighthouse Property Management as a company that can deliver solid, customer-friendly service in some cases - especially around onboarding, responsiveness, and certain maintenance tasks - while also facing persistent, systemic challenges in others. The most common threads of concern center on delayed or absent responses to serious problems (notably sewer backups and mold-related issues), inconsistent communication about repairs and bills, and safety and neighbor-well-being questions that seem to hinge on the particular property and ownership arrangement rather than the management team alone. For someone considering Lighthouse, the message is clear: experiences will likely vary by property and management team, so it pays to evaluate a specific unit and its on-site personnel, ask pointed questions about maintenance timelines and fees, and seek out current resident feedback for that exact building before committing.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Muskegon County (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lightfoot House is an assisted living community located in Muskegon, MI. This community offers board and care home services as well as specialized memory care for seniors with dementia or memory impairment.
Residents at Lightfoot House enjoy a range of amenities to enhance their daily lives. The community features a spacious dining room where nutritious meals are served, and the accommodations are fully furnished for comfort and convenience. A beautiful garden and outdoor space provide residents with opportunities to relax and enjoy nature. Housekeeping services ensure that the living spaces are always clean and tidy, while move-in coordination assists new residents in seamlessly transitioning into their new home.
For connectivity, Lightfoot House offers telephone and Wi-Fi/high-speed internet services so that residents can stay connected with loved ones or pursue personal interests online.
The care services provided at Lightfoot House cater to the individual needs of each resident. Highly trained staff are available to assist residents with activities of daily living such as bathing, dressing, and transfers. The coordination with health care providers ensures seamless communication between the community and healthcare professionals. Additionally, the community provides a dementia waiver for those with cognitive impairments, a diabetes diet option, a hospice waiver for end-of-life care, meal preparation and service, medication management, mental wellness programs for emotional support, mild cognitive impairment support, specialized memory care programming tailored to the unique needs of residents with memory impairments. Transportation arrangements are also made for medical appointments.
Lightfoot House is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Residents have easy access to these establishments which enhances their overall quality of life.
Overall, Lightfoot House provides a warm and caring environment where seniors can receive personalized assistance while enjoying a range of amenities and convenient access to nearby amenities in Muskegon.
Lightfoot House is located at 381 Houston Avenue, Muskegon, MI 49441 in Muskegon County, Michigan
Lightfoot House's comprehensive array of services is designed to enhance the quality of life for residents facing the challenges of dementia and Alzheimer's disease. Assistance with dressing and bathing promotes personal dignity and independence, while meal preparation ensures balanced nutrition tailored to individual dietary needs. Medication management helps prevent complications from missed doses or adverse interactions, crucial for those managing complex health regimens. Transportation arrangements facilitate necessary medical appointments, ensuring continuity of care through coordination with healthcare providers. Support with activities of daily living fosters engagement and autonomy, essential components in maintaining cognitive function. With 24-hour supervision, residents receive around-the-clock safety assurance, complemented by specialized memory care programming that addresses unique cognitive challenges. Programs focusing on mental wellness and support for mild cognitive impairment create a nurturing environment that encourages social interaction and mental stimulation, vital for emotional health and cognitive resilience. Together, these features create a holistic approach that not only meets physical needs but also uplifts the overall well-being of residents experiencing memory loss.
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