Information last verified:
381 Houston Avenue, Muskegon, MI 49441
For more information about senior living options: (844) 490-3973
Lighthouse Property Management is described as awesome, with helpful, friendly, and fast staff that make moving experience smooth. Linda Sayre is amazing, consistently friendly and helpful, and always available to answer questions. The maintenance team responds to maintenance requests immediately. Demario Spears is an amazing worker for Lighthouse, ensuring the best service and remaining polite and respectful. The rental portal is well designed and easy to navigate, making rent payments and issue reporting convenient. Nicole Larson and the maintenance team are professional and timely in resolving issues. Brittany provides excellent customer service and responds professionally over the phone.
They are described as slum lords who care only about collecting rent and show little regard for tenants or neighbors. They are criticized for horrible communication and repeatedly not answering calls or returning messages. They consistently fail to fix maintenance issues, with repairs delayed or never completed and emergency fees charged for unaddressed problems. They create unsafe, insecure living conditions, such as doors left hanging open and repeated use of the same lock codes on every door. They misrepresent unit conditions at move-in, leaving units dirty or uninspected. They fail to address pest problems, with infestations and ineffective pest control, and dumpsters often not emptied. They are accused of discriminatory practices, including racial profiling in applications. They are blamed for permitting drug-related and criminal activity around properties, contributing to unsafe environments.Lightfoot House in Muskegon is best suited for independent seniors who need straightforward, affordable housing and can tolerate a wide spread in service quality. The community shows a mix of responses: some residents describe the living spaces as comfortable and the management as capable of moving quickly on issues, while others flag chronic maintenance gaps and inconsistent communication. The 3.3 average rating, drawn from a broad set of reviews, signals that this is not a universally reliable option, but it can work for those who are prepared to monitor daily living conditions and set clear expectations with management.
Those who should consider alternatives are seniors or families prioritizing dependable maintenance, predictable safety, and proactive on-site support. If hot water reliability, thorough cleaning before move-in, prompt pest control, and consistently responsive communication are non-negotiables, Lightfoot House may fall short. Several reviewers recount repeated maintenance delays, incomplete repairs, and difficulty getting timely responses from management. Safety and security are also recurring concerns in the broader feedback, including issues with building access, neighborhood safety perceptions, and variability in how quickly problems are addressed.
On the upside, there are notable pro threads that can tilt the balance for some residents. A subset of tenants reports fast follow-through on maintenance requests, courtesy and accessibility from certain staff, and a smooth onboarding process when working through Lighthouse Property Management. Individual team members, often singled out for commendation, are described as helpful and responsive, and some tenants appreciate the organized rental portal and the ease of coordinating basic services. These positive experiences matter when the goal is to minimize friction in a transition to a new home and to have a dependable point of contact for routine needs.
Yet the cons carry strong weight in a senior living decision. A substantial portion of feedback highlights poor or inconsistent communication, with calls and messages sometimes going unanswered and issues lingering well beyond promised timeframes. Maintenance problems, ranging from plumbing and mold to sewage-related disruptions, are frequently not resolved promptly, or the blame for delays rests with external contractors or the property owners rather than the on-site team. Several reviews describe security concerns and neighborhood safety tensions, including reports of disrepair, easy access through common doors, and neighborhood dynamics that can feel unsettling. The recurring tone of some comments, ranging from frustration to outright hostility toward the landlord group, also signals a level of risk that families should weigh carefully.
In the decision calculus, these patterns translate into a practical risk-vs-benefit assessment. The pros, responsive maintenance when it does occur, approachable staff in some encounters, and a straightforward move-in process, do not consistently compensate for the recurring drawbacks: uncertain maintenance timelines, gaps in basic services, and security and safety questions tied to the building and surrounding area. For a senior with modest baseline needs who can tolerate variability and maintain a proactive stance, documenting requests, following up in person, and negotiating clear repair timelines, Lightfoot House may still be workable. For those who require steadier reliability, a stronger safety net, or more predictable operations, exploring other options in Muskegon with a proven track record of consistent service and transparent communication is prudent.
For families moving toward a decision, the recommended approach is targeted due diligence rather than a cursory tour. Inspect the unit thoroughly for cleanliness and readiness, verify the hot water situation, and request a documented maintenance history. Speak directly with current residents and ask for examples of response times, how emergencies are handled, and whether any chronic issues have been resolved. Confirm who the on-site contact is, the hours of maintenance support, and the process for escalating concerns. If possible, obtain written assurances about security measures, door access, lighting, and patrols, and review any city- or health-related violations tied to the unit or building. These steps help separate the meaningful commitments from the rhetoric.
If Lightfoot House becomes part of a short list, couple the visit with comparisons to other Muskegon communities oriented toward seniors, particularly those with established on-site care options, clearer maintenance protocols, and demonstrably lower rates of unresolved issues. A better fit often emerges for families seeking consistent, proactive care and a transparent, responsive operating culture. Lightfoot House can serve as a viable entry point for cost-conscious independents, provided expectations are aligned with the reality of maintenance variability and safety considerations. In the end, the decision should hinge on clear, written commitments from management, a validated maintenance history, and a candid appraisal of whether the surrounding environment and security profile meet the specific needs of every resident.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Muskegon County (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lightfoot House is an assisted living community located in Muskegon, MI. This community offers board and care home services as well as specialized memory care for seniors with dementia or memory impairment.
Residents at Lightfoot House enjoy a range of amenities to enhance their daily lives. The community features a spacious dining room where nutritious meals are served, and the accommodations are fully furnished for comfort and convenience. A beautiful garden and outdoor space provide residents with opportunities to relax and enjoy nature. Housekeeping services ensure that the living spaces are always clean and tidy, while move-in coordination assists new residents in seamlessly transitioning into their new home.
For connectivity, Lightfoot House offers telephone and Wi-Fi/high-speed internet services so that residents can stay connected with loved ones or pursue personal interests online.
The care services provided at Lightfoot House cater to the individual needs of each resident. Highly trained staff are available to assist residents with activities of daily living such as bathing, dressing, and transfers. The coordination with health care providers ensures seamless communication between the community and healthcare professionals. Additionally, the community provides a dementia waiver for those with cognitive impairments, a diabetes diet option, a hospice waiver for end-of-life care, meal preparation and service, medication management, mental wellness programs for emotional support, mild cognitive impairment support, specialized memory care programming tailored to the unique needs of residents with memory impairments. Transportation arrangements are also made for medical appointments.
Lightfoot House is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Residents have easy access to these establishments which enhances their overall quality of life.
Overall, Lightfoot House provides a warm and caring environment where seniors can receive personalized assistance while enjoying a range of amenities and convenient access to nearby amenities in Muskegon.
Lightfoot House is located at 381 Houston Avenue, Muskegon, MI 49441 in Muskegon County, Michigan
Lightfoot House's comprehensive array of services is designed to enhance the quality of life for residents facing the challenges of dementia and Alzheimer's disease. Assistance with dressing and bathing promotes personal dignity and independence, while meal preparation ensures balanced nutrition tailored to individual dietary needs. Medication management helps prevent complications from missed doses or adverse interactions, crucial for those managing complex health regimens. Transportation arrangements facilitate necessary medical appointments, ensuring continuity of care through coordination with healthcare providers. Support with activities of daily living fosters engagement and autonomy, essential components in maintaining cognitive function. With 24-hour supervision, residents receive around-the-clock safety assurance, complemented by specialized memory care programming that addresses unique cognitive challenges. Programs focusing on mental wellness and support for mild cognitive impairment create a nurturing environment that encourages social interaction and mental stimulation, vital for emotional health and cognitive resilience. Together, these features create a holistic approach that not only meets physical needs but also uplifts the overall well-being of residents experiencing memory loss.
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